Popped into Rockshop Hornby Christchurch and was looked after by Victor, who really knew his stuff and helped me choose the best options for what I needed. I spent a decent chunk of money but felt tot... Ver mais
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Veja o que dizem as avaliações
amp broke, store in gisborne told me "we just sell them, don;t repair them" told me to try local e store. I tries the local e store without luck so emailed blackstar england and they told me conta... Ver mais
A empresa respondeu
The whole Napier team are so helpful. Dave especially was great with the kids, helping inspire a love of music, while also making it accessible. So cool that they could explore and learn. Really ap... Ver mais
I contacted Diane at the Lower Hutt Rockshop to get advice about purchasing an electronic drum kit to learn on. I'd done my research and settled on a Roland kit but was torn between the TD-07 or wheth... Ver mais
Detalhes da empresa
Sobre Rockshop NZ
Escrito pela empresa
Far and away the biggest chain of it’s kind in New Zealand with – currently - 29 stores nationwide and growing, the Rockshop Group continues to expand both the number and size of its outlets and roster of the world’s best brands of Musical instruments and Equipment.
Informações de contato
100 Karangahape Road, Newton, 1020, Auckland, Nova Zelândia
- +64 9 379 8609
- info@rockshop.co.nz
- rockshop.co.nz
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I was very impressed with personal service.
I was very impressed with the personal service at the shop and the delivery of my mic stand over to Waiheke.
Great team
Great team - always helpful, friendly and knowledgeable every time I have been in the Queenstown branch
Very helpful and kind
Tauranga Rockshop
Great selection of instruments and equipment. The staff know their stuff. They worked hard to get one of the amps from another store so that I could try it.
Great staff and products
Didn’t receive product paid for … still…
Didn’t receive product paid for … still haven’t received it over 6 weeks after ordering and paying. This was for a present and was told it would in the store soon. Enquired several times went to shop and left messages but got no info.

Resposta da Rockshop NZ
Great experience from great staff.
Bought a Epifone special edition Hummingbird with Shadow pickup
Bought a Epifone special edition humingbird that was supposed have shadow pro electronics. Wanted to see it before paying it took 1 month to get it FromDunedin to Christchurch. YES REALLY
It had std Fishman pickup. The Shadow pro retail in Europe €350 which is why I wanted it.Retuned the guitar. Then bought a Guild guitar which I am happy with….very long process.

Resposta da Rockshop NZ
Rotorua store highly recommended
The rockshop store here in Rotorua are very sharp at what they do. I've always had a pleasant experience when dealing with Jonelle Williams and Oscar Rolston-Dowd. These two go above and beyond when it comes to service and knowledge of products and do so within the Rotorua music scene as well. Highly recommend the store and the stuff
Very friendly and helpful staff.
I ordered a guitar online and when it was ready for pick up I received a call from a staff member at the store, which was much better than an email I might have missed. When I picked my guitar up the staff were very friendly and helpful and when I asked about buying replacement strings the woman serving me checked the computers and also the stock out the back, and another staff member chipped in with helpful information. Although the strings I wanted were not in stock at the store she told me how I could go about ordering them to my local store for pick up. The Takapuna store was a very nice place to make my purchases in.
Great service and advice
I wanted to get an old acoustic guitar repaired at RockShop NZ Whangarei and they explained to me the process and the costs involved. Definitely will do all my instrument repairs through them again!
Been using rock shop for all my gear…
Been using rock shop for all my gear for years and never had a bad experience 🤘
Great teams, awesome product, low stock
I had to go to three different stores to get all the items that I needed.

Resposta da Rockshop NZ
I found the staff to be helpful
I found the staff to be helpful. After many visits and many enquiries, where people looked up items and prices for me, and answered questions about a range of products, I was able to decide on my purchase with more certainty. Thank you. The only problem I have with this shop is the same as with any shop in NZ; they all seem unable, maybe because of economies of scale and shipping costs, to offer gear at more realistic prices from the point of view of the end buyer. Gear that is on the cheap end overseas ends up being priced at a more medium to high end cost to the consumer here. This means you pay a high price for gear that is built to be sold overseas with a lower quality level of componentry. This might be a problem that the retailers are unable to get around, but things could be improved if after sales servicing and parts replacement were handled better.
There was a really good employee there
There was a really good employee there. I forgot his name but he had big curly brown hair and glasses. He was really patient and helped me throughout the time I was there, trying to find the best cymbals.
Great staff and very helpful to me to…
Great staff and very helpful to me to pick the stuff. And very relatable.
Great service- really good staff at…
Great service- really good staff at Takapuna Rockshop
Made me sweat a little waiting for my bass to arrive, but definitely worth the wait
When I ordered
When I ordered, the item was packed ready for shipping fast and well detailed on updates of when it would be delivered
Sales person was very helpful in…
Sales person was very helpful in demonstrating the keyboard.
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