Very disappointing experience and…
Very disappointing experience and extremely poor customer service.
I paid for expedited international shipping, but the order has been significantly delayed with almost no reliable tracking information.
What is even more frustrating is the lack of support from customer service. Instead of properly investigating the situation, I was repeatedly told to wait or contact the local post office.
Poor communication, lack of transparency, and no real solution. I would not recommend Roncooley.








