After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... Ver mais
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Veja o que dizem as avaliações
My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Ver mais
A empresa respondeu
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Ver mais
A empresa respondeu
Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend
A empresa respondeu
Detalhes da empresa
- Loja de cortadores de grama
- Centro de Jardinagem
- Loja de artigos para paisagismo
- Serviço de conserto de cortadores de grama
- Reparo de Máquinas Industriais
- Loja de máquinas
Escrito pela empresa
We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.
Informações de contato
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Reino Unido
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
4,9
Excelente
825 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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If i had know it would take this long…
If i had know it would take this long would not have ordered !
30 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
We can only apologise for the delay. The product was listed as out of stock on our website, and we did let you know some days after ordering an expected dispatch date. Unfortunately the item was delayed a further week with STIHL.
Great customer service from Mark Badham…
Great customer service from Mark Badham and Rob. Really helpful advice and quick home delivery of our ride on. Perfect!
28 de agosto de 2024
Avaliação não solicitada
Resposta da Ron Smith & Co Ltd.
Thank you, Paul!
Great service kept informed all the…
Great service kept informed all the time cheers and quick delivery 😁👍
23 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thanks, George!
Resposta da Ron Smith & Co Ltd.
Thank you.
Good customer service
Good to be able to speak to someone on the phone before making a purchase. Once placed, the order was delivered very quickly.
19 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, John.
This Company accepted my order on the…
This Company accepted my order on the 9th June 2024 and charged me £7.99 for a 5-7 day delivery, I finally received my order today the 21st August 2024! It would have been good manners to keep me informed as to what was happening with my order. Also I would have expected a refund of the delivery charge as a small gesture, but no nothing, well never mind this is a company I can honestly say I cannot recommend to friends or family.
20 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
We are disappointed to read your review, Brian. It was displayed on the product page and throughout the checkout that the item was out of stock and back ordered, with more on the way. We did update you via email to advise the item was out of stock, and provided an estimated delivery date; it's been too long we're unable to check the delivery and read status of the email. Please accept our apologies if it wasn't clear enough.
Dey do Ron Ron Ron, dey do Ron Ron!
Easy to order, clear pricing on carriage charges.
20 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you!
Supply and install a Robot lawn mower.
I made the original enquiry by phone and was given an estimate for supplying and installing a robotic lawn mower. I was given a date for the installer to measure up my lawn and give me a firm quotation, i accepted the quote and the mower was installed immediately. Anthony the engineer fitted, explained everything to me and installed the app on my phone. He was very helpful and polite. Would recommend.
12 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you for your review, Malcolm. We have shared your feedback with Anthony especially.
Resposta da Ron Smith & Co Ltd.
Thank you.
Excellent knowledge and quick response.
Excellent knowledge and quick response.
Great range of products
19 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you, Charles.
First Class service
I bought a part from Ron Smith and due to me wrongly specifying my exact requirement I ended up with an
incorrect adaptor. I left a brief message on the answerphone and within 15 mins I was contacted, the Gentleman identified the correct part and posted it out free of charge. I received the part within 2 days fitted it and now my strimmer is back in operation. First class service and thanks to Mark Smith
8 de agosto de 2024
Avaliação não solicitada
Resposta da Ron Smith & Co Ltd.
Thank you for your review, John!
Awesome installation
Awesome installation, on time, friendly, quick, efficient and instructions clearly given on how products work... brilliant
13 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you, Diana.
Efficient,fare price,up to date…
Efficient,fare price,up to date information,easy process,
12 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you.
Resposta da Ron Smith & Co Ltd.
Thank you, Peter.
Robot lawn mower installation
I had a robot lawn mower installed; from the initial enquiry to the working installation everything went smoothly. The installer was efficient, knowledgeable and helpful. Very happy with the entire process.
8 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you for your review!
Resposta da Ron Smith & Co Ltd.
Thank you, Cedric.
Items in stock and checked readily it would work with my equipment
Had what I required.
Checked it would fit my machine without issue
Excellent service
Very personable
8 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you, Lee.
Great customer service
Great customer service. I ordered a toy strimmer for my grandson but didn’t realise it was on back order until September. I phoned the store and the gentleman was so helpful. I was immediately offered a refund or an alternative product. Fortunately there was another type of strimmer in stock so my order was amended. The order was dispatched that day and has now arrived! The gentleman also popped in some key rings which was very kind. Highly recommend!
7 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review.
Resposta da Ron Smith & Co Ltd.
Thanks, Martin.
Prompt service good price.
Prompt service.
All contact calls answered politely and quickly.
Delivery as promised.
And a significantly better price than amazon.
Would definitely buy from
This retailer again.
5 de agosto de 2024
Resposta da Ron Smith & Co Ltd.
Thanks for your review, Tim. The big brands don't allow selling on Amazon, so you'll tend to find it's drop-shippers on Amazon who will sell for a higher price then buy from a reputable retailer for direct shipment to you! You won't get a warranty for tools purchased from Amazon.
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