Facility is wonderful - clean and secure. Staff are so helpful and responsive and the hire van made my move so much easier! Couldn't be happier.
A empresa respondeu
Localização
Trocar localizaçãoTechnology Drive 27, 4300 Augustine Heights, Queensland, AU
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Veja o que dizem as avaliações
The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were... Ver mais
A empresa respondeu
We’re first time storage users and Craig and Jess made the whole process easy and seamless as well as offering fair prices. We joined when there was a special on for 3 months. They took us on a walk t... Ver mais
A empresa respondeu
Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in... Ver mais
A empresa respondeu
Detalhes da empresa
- Garagem
- Garagem de Carros
- Loja de embalagens para mudanças
- Loja de materiais para empacotamento
- Armazenamento de trailers
- Depósito
Sobre Roomia Self Storage - Springfield
Escrito pela empresa
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Escrito pela empresa
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Informações de contato
Technology Drive 27, 4300, Augustine Heights, Queensland, Austrália
- 07 3050 4909
4,8
Excelente
74 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shanna at Springfield is amazing so…
Shanna at Springfield is amazing so helpful the best customer service
30 de junho de 2026
Resposta da Roomia Self Storage - Springfield
Thank you for the fantastic review.
We're thrilled to hear Shanna provided such great service. She genuinely cares about our customers, and we're so pleased that came through in your experience.
We'll be sure to pass your kind words on to Shanna. Thanks for choosing Roomia! 😊
Facility is wonderful
Facility is wonderful - clean and secure. Staff are so helpful and responsive and the hire van made my move so much easier! Couldn't be happier.
26 de junho de 2026
Resposta da Roomia Self Storage - Springfield
Thank you for the wonderful review.
We're delighted to hear you had such a positive experience. It's great to know you found the facility clean and secure, our team helpful and responsive, and that the move-in van made moving day that little bit easier.
Thanks for choosing Roomia. We really appreciate your support and are so pleased we could help make your move a little less stressful! 😊
Sahana is very professional and helped…
Sahana is very professional and helped me to get a storage unit. Highly recommend Roomia Springfield
2 de junho de 2026
Resposta da Roomia Self Storage - Springfield
Thanks so much for the recommendation. We’ll be sure to pass this on to the Springfield team.
Never had issues & always accommodating
4 de junho de 2026
Resposta da Roomia Self Storage - Springfield
Thanks so much for your feedback. We’re really pleased to hear everything has been smooth sailing and that the team has been accommodating along the way. We appreciate your support.
We’re first time storage users
We’re first time storage users and Craig and Jess made the whole process easy and seamless as well as offering fair prices. We joined when there was a special on for 3 months. They took us on a walk through and showed us different sized units to help us figure out what our needs were. All in all, we had a great and easy experience.
22 de maio de 2026
Resposta da Roomia Self Storage - Springfield
Thanks so much for the lovely review!
We know using storage for the first time can feel a little daunting, so we’re really glad Craig and Jess could make the process easy and welcoming from the start. Showing you different unit sizes to find the right fit is exactly what we’re here for 😊
Thanks again for choosing Roomia!
Great experience all-round
Great experience all-round. Very helpful staff, answered all questions about what I needed. Very clean and easily accessible
23 de maio de 2026
Resposta da Roomia Self Storage - Springfield
Thanks so much for your lovely review!
We’re so glad the team could help you find the right storage solution and make everything feel easy along the way. Great to hear you found the facility clean and accessible too 😊
Resposta da Roomia Self Storage - Springfield
Thank you for the great feedback. We’re so pleased you found Roomia to be both great value and backed by excellent service. Thanks again for choosing us!
Resposta da Roomia Self Storage - Springfield
Thanks so much for your review and for choosing Roomia. We’re glad to hear you’re enjoying the facility and finding access to your storage unit easy and convenient.
Staff always polite and helpful.
Staff always polite and helpful.
No issues and if their are any they get fixed straight away.
24 de abril de 2026
Resposta da Roomia Self Storage - Springfield
Thanks so much for your review and for choosing Roomia. We’re really pleased to hear our team has been consistently polite and helpful, and that any issues are resolved quickly when they arise.
Resposta da Roomia Self Storage - Springfield
Thank you for the feedback. We’re glad Craig and the team could help make your storage experience a positive one.
Long term storage.
Where able to get a unit when needed. Staff very friendly and helpful.Easy to use with 24 hour access. Trolleys to help get to the storage unit. Price is ok only issue was having to pay extra for insurance. It seems very safe so I am confused by that.
18 de abril de 2026
Resposta da Roomia Self Storage - Springfield
Thank you for your feedback and for choosing Roomia for your long term storage. We’re glad you found the facility easy to use and the team helpful.
In relation to storage protection, while our facilities are designed with strong security measures, we can’t control every possible circumstance such as unforeseen events or what others may store. For that reason, protection is offered as an option so customers can choose what suits their belongings and peace of mind. Many customers already have cover under their home and contents insurance, while others prefer the additional protection.
If you’d ever like to talk it through, our team is always happy to help.
Best self storage around
Was such a quick and easy process to book, Jessica was friendly, with such amazing customer service. The prices were the best around the area. This is a definitely a place I would recommend to family and friends. Thank you Roomia Springfield!
27 de fevereiro de 2026
Resposta da Roomia Self Storage - Springfield
Thank you for the fantastic feedback! We're so pleased Jessica was able to make the process quick and easy and help you find the right storage solution.
We appreciate your recommendation and are glad you chose Roomia Springfield.
Easy to set up in a stressful time of…
Easy to set up in a stressful time of need. Great support from the company showing us how to use the app and where to find things too. Great variety of sizes too.
25 de fevereiro de 2026
Resposta da Roomia Self Storage - Springfield
Thank you for your kind words! We’re glad our team could make your storage setup easy during a stressful time.
Top class facilities with modern touches.
The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were met.
We chose Roomia because it just felt more personal. The small touches like trolleys and packing necessities are or high standards. The facilities are modern, clean and well secure.
I would definitely recommend them to anyone.
17 de fevereiro de 2026
Resposta da Roomia Self Storage - Springfield
Thank you for such a generous review. We’re especially glad you felt the personal touch — that’s at the heart of what we do. Our team will be thrilled to know their care and attention made a difference, and we’re delighted the facilities and little extras helped make your experience a great one.
Roomia Springfield were terrific and I…
Roomia Springfield were terrific and I strongly recommend them. A great place to store with 24/7 access. Have moving supplies onsite. A downsizer who was doing renovations at the same time. I was able to place items in storage. I started off with a 3mx2m unit great for garage & shed items. Took out a larger unit 3mx6m for furniture. A Roomia van (booking applies) to bring items into storage was so helpful and you can do this at your own pace. Helped with the sell, give away and keep process too. It was an exceptional process, Both Craig and Jessica were amazing, good sense of humour whilst being professional. Made to feel like a person and not a unit number which is rare these days. Exceptional customer service really deserve 10 stars
23 de janeiro de 2026
Resposta da Roomia Self Storage - Springfield
Thank you so much for this incredibly kind review. We’re thrilled we could support you through such a big transition and help make the downsizing and renovation process easier. Craig and Jessica will love hearing this — they genuinely care about treating people like people, not unit numbers! Thanks for choosing Roomia and for the glowing recommendation ⭐️
Urgent long-term storage
Craig at Roomia was clear, concise and attentive to our needs, even with other customers in the office, explaining the processes involved, including access and exit. very friendly, but all the time being professional.
21 de janeiro de 2026
Resposta da Roomia Self Storage - Springfield
Thanks for the thoughtful review. We’re pleased Craig could explain everything clearly and still make you feel welcome, even during a busy moment.
Well organised, accessible and self contained.
Roomia made storing my items less stressful! The app is easy to use, the trolleys are super convenient, and the whole system is well organised and self-contained. It’s also more affordable than other storage companies.
8 de janeiro de 2026
Resposta da Roomia Self Storage - Springfield
Thank you so much for this lovely feedback 🌟
We’re really glad we could help take the stress out of storing your items. It’s great to hear the app, trolleys and overall setup made things easy and convenient, and that you found Roomia good value too.
Staff are extremely helpful and…
Staff are extremely helpful and accommodating. Made the whole process easy and friendly. Always willing to help. I would high recommend
9 de janeiro de 2026
Resposta da Roomia Self Storage - Springfield
Thank you for your kind words and recommendation ⭐
Our team really does care about making storage simple, friendly and stress-free, so it’s wonderful to hear that came through in your experience. We truly appreciate you recommending Roomia and look forward to supporting you whenever you need us.
I have consolidated 2x units with a…
I have consolidated 2x units with a different company since moving to the area. Process was very simple and the App they use for access is so much more convenient. Highly recommend
27 de dezembro de 2025
Resposta da Roomia Self Storage - Springfield
Thanks for the recommendation! We’re glad the consolidation was simple and that you’re enjoying the convenience of the app.
I have two Units here
I have two Units here. Both were signed up with no issues and the team there are fantastic and only ready to help.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Roomia Self Storage - Springfield
Thanks so much! We’re glad that the team could support you.
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