Roost Heating Avaliações 

496
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Exemplary work from Roost, always top notch. I’ve used Roost for years, from fitting a new boiler, to radiators changes, new taps, servicing etc. This time round we had a leak, which Roost promptly fi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Roost Heating has serviced our boiler for many years now and has very promptly responded to one or two small system issues. The office ladies are always very friendly on the phone and very efficient... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently had an air conditioning unit installed in my bedroom, and the work was completed to an exceptionally high standard. Christian, Jack, and Vin were professional, polite, helpful, and tidy thr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recommended to me by Qettle for small job. The firm helpfully asked whether my boiler needed servicing to avoid paying minimum call out for a 5 minute job and it was due for servicing so they did bo... Ver mais

Detalhes da empresa

  1. Engenheiro de Petróleo e Gás
  2. Fornecedor de Ar Condicionado
  3. Fornecedor de Sistemas de Ar Condicionado
  4. Empresa de Aquecedores
  5. Serviço de aquecimento
  6. Encanador

Escrito pela empresa

Experts at heating design and installation. Fanatical about great service and smart solutions (and we can fix your boiler too). Whether you're looking for boiler repairs, boiler servicing or a brand new, brilliantly efficient boiler for a growing brood, we take pride in our workmanship and always offer the highest standards of quality. Roost Heating can deliver a solution to suit and service that will surpass your highest expectations. Don't just take our word for it though, visit our review page and see what some of our customers say about Roost Heating. Why choose Roost Heating Communication: We pride ourselves on being responsive. Staff: The Roost Heating team are polite and presentable, our engineers are DRB checked and we never use sub contractors. Holistic: Taking care of every aspect of your heating system from installation to maintenance and emergency repairs, as well as upgrading with the latest technology.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

496 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(496)

103 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Recommended

Fast, efficient, clean, professional and fairly priced.

14 de maio de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thanks for your kind comments Marco, always a pleasure to work for you!

Avaliado com 5 de um total de 5 estrelas

Friendly and professional service

Friendly and professional service! Always quick to respond to my (countless) enquiries. Great job, well done :)

14 de maio de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thanks for the 5-stars Amy-Beth. We are delighted to hear you were pleased with your new shower installation and we are always more than happy to answer your enquiries :)

Avaliado com 5 de um total de 5 estrelas

Excellent communication

Excellent communication, polite and knowledgeable engineer. Flawless.

13 de maio de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thanks for your 5-star review Michael, very kind words which we shall pass onto our engineer. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Chris was great!

Chris was great! Arrived on time and made sure we were all set up. Very helpful advice too. Plus the price was fair. RECOMMENDED!

13 de maio de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thanks for your 5-star review, it's great to hear Chris arrived on time and gave some good advice. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great work as always by the Roost team

We've used Tareq and his team at Roost now for the last 4 years. They serviced our old boiler, dealing with issues swiftly along the way, and have recently installed a new boiler. The engineers that have attended (Chris, Christian, Max, Jack, Aiden) have all been excellent - knowledgeable, polite and tidy - and when an unexpected problem arose post-installation it was dealt with
immediately within 24 hours under the warranty. We are very grateful to Roost Heating for all the help, and we wouldn't hesitate to recommend Roost for their outstanding work and customer service.
Thank you Roost Heating.

9 de maio de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank you for your continued loyalty over the last few years. The team enjoyed working with you for you recent boiler installation and we are delighted to hear you would recommend us too!

Avaliado com 5 de um total de 5 estrelas

Extremely professional and reliable

Extremely professional and reliable. From diagnosing the issue of my underfloor heating manifold to recommending a solution and then booking the work in and completing the work was seamless. A big thank you to the guys on the day - very polite and explained everything.

16 de abril de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank you for taking the time to leave us a review. We are glad the guys could get your underfloor heating sorted for you and we look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Such great service

Such great service, from booking to the actual service of our boiler. Christian was so helpful.

16 de abril de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank you for leaving us a 5-star review. We are so glad to hear Christian provided a helpful service. We look forward to seeing you again next year!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, great communication. Helpful and polite whist here doing the work and really responsive with follow-up queries. Would have no hesitation to ask them for help in the future.

9 de abril de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank you for your kind words and 5 stars! We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Always excellent.

4 de abril de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank for leaving us a 5-star review, much appreciated!

Avaliado com 5 de um total de 5 estrelas

Great service

Responded promptly to initial query, provided appointment quickly, explained charges.

Underfloor heating fixed in the initial call out which is great service. Technicians who attended very knowledgeable & friendly. Would use again.

28 de março de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

We are delighted to hear such positive comments about our underfloor heating engineers. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable, skilled and considerate

We had ongoing problems with our underfloor heating. The people at Roost investigated carefully and were determined to leave us with a reliable and efficient system. They were exceptional problem solvers and considerate, polite and effective. All backed up by excellent customer service - answering/returning calls, keeping us informed of progress and basically doing what they said they would. Finally they left us with a system they believe our local plumber can keep serviced to save us money. We cannot recommend them highly enough.

26 de fevereiro de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thanks for taking the time to leave us a review. It's great to hear the underfloor heating team did a great job along with our customer service team too. It was a pleasure to work with you and lovely to know you would recommend us :)

Avaliado com 5 de um total de 5 estrelas

Happy customers!

Aidan installed a new radiator for us and we are very happy with the results. I liked how considerate he was of keeping mess to an absolute minimum and he didn't mind working under the watchful eye of our newborn which was great entertainment for her. Towards the end of his visit, he explained to us what he had done and happily answered all our questions.

6 de setembro de 2023
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

We love to hear from happy customers and it's great to hear Aidan was entertaining to your newborn :) Thanks for taking the time to leave the review, we look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Boiler and Cylinder Replacement

Roost heating replaced our old boiler and our hot water cylinder tank in the airing cupboard along with the removal of the water tanks in the loft.
Aiden and Max did a great job, and the service provided was to a very high standard. Polite and answers all my questions. Highly recommended.
John Turner

12 de março de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thanks for the review John, we are delighted to hear the team did a great job installing your new boiler. We look forward to seeing you again next year for your first annual service.

Avaliado com 5 de um total de 5 estrelas

Kitchen tap replacement

Good price. Prompt service. Excellent communication. I will use again.

8 de março de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thanks for the 5-stars Kevin, we hope to work with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent service and really nice fellas.

Just had Christian and Jack out to have a look at our Air Source Heat Pump. Really nice fellas, explained everything they were doing and needed to do really clearly and were prompt and efficient. Felt very comfortable having them in my home and would defo Italy use them again.

5 de março de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank you for your 5-star review Katie. We are so pleased to hear you received a great service from our guys whilst having your heat pump issues investigated and it's lovely to know you felt comfortable with them working in your home. We look forward to working with you again in the future :)

Avaliado com 5 de um total de 5 estrelas

Would recommend for any plumbing issues!

Would recommend for any plumbing issues and would use again.

Our house's heating system had been suffering from an existing fault which symptoms appeared to be caused by the UFH tripping the boiler. After a couple of other plumbers were unable to diagnosis the fault, I got in contact with Roost Heating. Long story short, cause was identified and resolved. Very happy customer.

31 de janeiro de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

We are delighted to hear you were left a happy customer following your visit from our underfloor heating engineer. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great job done

This is the 2nd time I have used Roost. They are very efficient in making the booking. Their staff (Chris Smith) is super polite and knows his stuff. I can highly recommend this company.

25 de janeiro de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank you for your great review. Glad to hear the office team got you booked in efficiently and that Chris could get your heating sorted. We hope to work with you again soon.

Avaliado com 4 de um total de 5 estrelas

Overall pleased with work

Courteous and professional
Arrived a little later (half an hour) than Scheduled but when he arrived did a good job.

22 de janeiro de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank you for your review. We are delighted to hear the engineer provided a professional service when repairing your boiler issue. Apologies that he was running late for your appointment, but we do understand the office team communicated with you on the day so you were aware of this and kept up to speed.

Avaliado com 5 de um total de 5 estrelas

Excellent service and efficiency

From the first contact with Roost (recommended by Polypipe, the manufacturer of our undefloor heating) they could not have been more helpful, accommodating or professional. We've had our underfloor hearing fitted for five years but at the time didn't get smart thermostats, so finally decided to get Hive controls fitted for our three UFH zones. The email correspondence with Roost in advance of their visit was really helpful and informative, and gave me confidence. On the day Chris turned up on time, was really friendly. He explained everything he was doing, and talked through the options explaining the pros and cons of each. Following Chris's work the system has operated really well. Very happy all round.

19 de dezembro de 2023
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Thank you for your 5-star review and kind words. We are so pleased Polypipe put you in touch with us and it's great to hear you received a fabulous service from Chris whilst having your underfloor heating controls fitted. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Roost can be proud of Linda and Jade !

We cannot praise the people that we saw and spoke to at Roost heating today and earlier this week enough. The engineer was knowledgeable, understanding and came quickly to the boiler problems we were having.
The kind, caring, compassionate lady we initially spoke to on the phone, was one in a million, Thanks to Linda and Jade , we are two toasty warm oldies tonight !

12 de janeiro de 2024
Avaliação não solicitada
logotipo da Roost Heating

Resposta da Roost Heating

Ah, thank you so much for your lovely words about our team. We are delighted to hear we could get out to you quickly and resolve your issues so you are warm and toasty again. We will pass on your thanks to Jade & Belinda :)

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