I recently contacted Rose and Hays to…
I recently contacted Rose and Hays to enquire about a personalised gift and was disappointed by the level of professionalism displayed. The owner’s demeanour was notably discourteous, characterised by a clear sense of self‑importance and an attitude that came across as rather full of herself.
Instead of offering helpful guidance or engaging in a courteous manner, she responded in a way that felt dismissive and unnecessarily abrupt. This made what should have been a simple enquiry feel uncomfortable and unwelcoming.
Although I value supporting small businesses, my experience with Rose and Hays did not reflect the standard of respect, professionalism, or customer care one would reasonably expect.
18 de janeiro de 2026
Avaliação não solicitada