I played on this casino and I was very lucky to win over £1.000 on a 25p bet. I was a little concerned that I may not get paid, as I have had bad experiences with other online casinos, but the money w... Ver mais
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Veja o que dizem as avaliações
Complete joke! Trying to withdraw and having issues for some unknown reason. Issues like this should be resolved immediately but instead I'm having to wait for a response via email. Live support were... Ver mais
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Tried to withdraw...tried a number of times but it kept being returned to Rose Casino...not very good🚫 customer service didnt advise..very poor..the worst ive ever encountered..another reviewer has h... Ver mais
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Possibly the best experience ever on an online casino, deposited £200 in total won £1130 on Megaways games them got a max win on gates of Olympus 1000 £4000.. Withdrawls all in my account within 24 ho... Ver mais
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Detalhes da empresa
Escrito pela empresa
Rose Casino is a fresh, vibrant online gaming destination, quickly gaining popularity among UK casino users. Offering players a unique, rose-themed experience, Rose Casino blends elegance, excitement and fun into one inviting gaming platform. With an extensive collection of games ranging from slots and jackpots to classic table games and immersive live casino action, Rose Casino caters to every player's tastes. As a fully licensed and regulated casino by the UK Gambling Commission (UKGC), Rose Casino places player safety, fairness and responsible gaming at the heart of everything it does. Players enjoy secure transactions, fast and efficient payouts, and responsive customer support available through multiple channels. Rose Casino's appealing design, combined with its intuitive, user-friendly interface, makes gaming effortless and enjoyable, whether you're playing from desktop, tablet, or mobile. Regular promotions, exciting bonuses, and a rewarding loyalty program keep players engaged and entertained. At Rose Casino, the atmosphere is always welcoming and the gaming experience is seamless. Whether you're new to online casinos or an experienced player, Rose Casino promises a reliable, stylish and enjoyable online gaming experience. Read our genuine player reviews here, or leave your own Rose Casino review to help other players discover why it's rapidly becoming a favourite among UK online casino fans.
Informações de contato
London, Reino Unido
- support@rosecasino.com
- rosecasino.com
Infirmação importante
3,4
Bom
94 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A good Casino and fast pay out plus…
A good Casino and fast pay out plus good up dates
5 de abril de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Colin,
Thank you for the kind words. We are delighted to hear you are enjoying the casino and that your payouts have been fast. We hope to see you back at Rose Casino soon.
The Rose Casino Team
www.rosecasino.com
Having lots of problems withdrawing…
Having lots of problems withdrawing from my account . Other than that good casino
3 de abril de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Nat,
Thank you for taking the time to leave a review and we are glad to hear you are enjoying the casino overall.
We are sorry to hear you have been experiencing difficulties with withdrawals. Please contact our support team directly at support@rosecasino.com referencing your account and we will look into this for you as a priority.
The Rose Casino Team
www.rosecasino.com
Experiences is the most important things
Experiences is the most important things
3 de abril de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi there,
Thank you for taking the time to leave a review. We couldn't agree more — and we're pleased to hear your experience with us has been a positive one. We hope to see you back at Rose Casino soon.
The Rose Casino Team
www.rosecasino.com
Awful games constantly kicking you out
Awful games constantly kicking you out. And when u do eventually win its 10% of what u put in
1 de abril de 2026
Resposta da Rose Casino
Hi Sean,
Thank you for taking the time to leave a review. We are sorry to hear you have had a frustrating experience.
Regarding games disconnecting, this can sometimes be caused by connectivity issues, though we would encourage you to contact our support team at support@rosecasino.com so we can investigate whether there is an underlying technical issue on your account.
On game outcomes, all titles at Rose Casino are provided by fully licensed suppliers and use independently tested random number generators, meaning results are entirely random and cannot be influenced by the casino. We understand losing sessions can be disappointing, but outcomes are never predetermined.
Please do not hesitate to get in touch if we can assist further.
The Rose Casino Team
www.rosecasino.com
Resposta da Rose Casino
Hi George,
Thank you for taking the time to leave a review. We are pleased to hear you are enjoying the game selection, finding the site easy to navigate, and that your payouts have been prompt. That is exactly the experience we aim to deliver.
We hope to see you back at Rose Casino soon.
The Rose Casino Team
www.rosecasino.com
Resposta da Rose Casino
Hi Michelle,
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying the site and the games on offer. We hope to continue providing you with a great experience.
The Rose Casino Team
www.rosecasino.com
good casino,give it a go.omer…
very good choice of games,customer support quick as is withdrawl,recomended,
22 de março de 2026
Resposta da Rose Casino
Hi Robert,
Thank you for your fantastic 5-star review. We’re really pleased to hear that you’re enjoying the great choice of games, quick customer support, and fast withdrawals at Rose Casino. Your recommendation means a lot to us.
Kind regards
The Rose Casino Team
www.rosecasino.com
Resposta da Rose Casino
Hi Kompusvojtech,
Thank you for your 5-star review. We’re glad to see your positive feedback and we’re always happy to help.
If you need any assistance with your account or have any questions about Rose Casino, please contact our support team at support@rosecasino.com and we will be happy to assist.
Kind regards
The Rose Casino Team
www.rosecasino.com
Unsure on the site at the moment
Unsure on the site at the moment! Quite glitchy, refreshes often on the games. I’ve just withdrawn which said requires a manual withdrawal. Screenshotted my withdrawal request earlier as I’ve seen a few of these reviews, gone back and there’s no transactions at all. And like everyone said, the spins also are glitched I won a bonus on it too and now I can’t play the rest of the free spins. Will update if I get my withdrawal. Their customer service earlier was really nice though!
12 de março de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Francesca,
Thank you for your review. We’re sorry to hear that your experience has not been smooth so far, although we’re pleased to hear that you found our customer support helpful.
Occasionally gameplay interruptions or transaction updates can occur due to connection issues or temporary system checks, and some withdrawals may require manual processing before they appear in the transaction history. If you are experiencing issues with a bonus round or your withdrawal request, our team will be happy to investigate this for you.
Please contact us at support@rosecasino.com so we can review the situation and assist further.
Kind regards
The Rose Casino Team
www.rosecasino.com
Resposta da Rose Casino
Hi Patricia,
Thank you for your 5-star review. We’re really pleased to hear that you’re enjoying the wide range of games, the ease of use, and the fast payouts at Rose Casino.
We appreciate you taking the time to share your experience.
Kind regards
The Rose Casino Team
www.rosecasino.com
Great choice of games fast pay out
Great choice of games fast pay out
10 de março de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Allison,
Thank you for your 4-star review. We’re really pleased to hear that you’re enjoying the great choice of games and the fast payouts at Rose Casino.
We appreciate you taking the time to share your feedback.
Kind regards
The Rose Casino Team
www.rosecasino.com
Possibly the best experience ever on an online casino - Wow…
Possibly the best experience ever on an online casino, deposited £200 in total won £1130 on Megaways games them got a max win on gates of Olympus 1000 £4000.. Withdrawls all in my account within 24 hours! Customer service has been brilliant - thank you Rose Casino 10/10…
3 de março de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi David,
Thank you for your amazing 5-star review. We’re delighted to hear that you had such a fantastic experience at Rose Casino. Congratulations on the big wins - especially the max win on Gates of Olympus 1000 - that must have been an incredible moment.
It’s also great to hear that your withdrawals were processed quickly and that our customer support team made a positive impression. Feedback like this means a lot to the whole team.
Thanks again for sharing your experience and we hope to see you back at Rose Casino.
Kind regards
The Rose Casino Team
www.rosecasino.com
The worst casino
JThe worst casino
They took my deposit I won £150 asked for verification sent it all they wouldn't give me my withdraw nor my deposit in the process of escalating this to the gambling commission.
UPDATE: I have now sent a report to the gambling commission and also in the process of getting my deposit back through my bank. It's been 3 weeks since this issue happened and I'm not getting any response from them.
2 de março de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Katy,
Thank you for your review. We’re sorry to hear that you feel this way. Rose Casino does not withhold deposits or legitimate winnings, and all withdrawals are processed in accordance with UK Gambling Commission regulations.
In some cases withdrawals may be subject to additional procedures, including verification checks, before they can be completed. As we cannot review account-specific details publicly, we would encourage you to contact our support team directly so we can look into this for you and provide clarification.
Kind regards
The Rose Casino Team
www.rosecasino.com
Agents completely unhelpful
Agents completely unhelpful, very quick to take your deposit but they will not pay you your winnings!! There site states 4 hours for withdrawals to be processed, yet when you contact them they just thob you off.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Rach,
Thank you for your review. We’re sorry to hear that you feel disappointed with your experience. Rose Casino does not withhold winnings, and all withdrawals are processed in line with UK Gambling Commission requirements. While some withdrawals are completed quickly, others may take longer and can be subject to additional procedures.
As we can’t discuss account-specific details publicly, we would encourage you to contact our support team directly so we can review your situation and provide clarity.
Kind regards
The Rose Casino Team
www.rosecasino.com
Twice I deposited under the assumption…
Twice I deposited under the assumption there was a free spins bonus, then any notifications of bonuses disappear once they have your money. To make matters worse they then email you making it clear they don't like you withdrawing your own money again!
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi William,
Thank you for your review. We’re sorry to hear you feel this way, but we’d like to clarify that bonuses and free spins at Rose Casino are always subject to specific terms and eligibility, which are displayed before opting in. Withdrawals are processed in line with UK Gambling Commission requirements, and Rose Casino does not discourage customers from withdrawing their funds.
As we can’t verify your account from this review alone, please contact us at support@rosecasino.com if you’d like us to look into this further.
Kind regards
The Rose Casino Team
www.rosecasino.com
I made an account and played for a bit…
I made an account and played for a bit before making a withdrawal. My withdrawal wasn’t completed for 2 days so I contacted live chat and was told I had to send in documents which I sent, I was told I would receive a reply once is was all checked and 3 days later I still haven’t heard back and none of my emails regarding updates have been answered.
It has now been a week since I tried to make the withdrawal and it doesn’t look like I’ll be getting it any time soon.
Will update if anything changes but it’s currently only 1 star
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Ella,
Thank you for your review. We understand how frustrating it can be when a withdrawal takes longer than expected, and we’re sorry for the concern this has caused.
Some withdrawals may be subject to additional procedures, which can extend processing times. We appreciate your patience while this is being reviewed. As we can’t discuss account-specific details publicly, we’d encourage you to contact our support team directly so we can provide an update and assist further.
You can reach us at support@rosecasino.com.
Kind regards
The Rose Casino Team
www.rosecasino.com
Scam Alert! Avoid Avoid Avoid
Do not use this site! You will not receive your free spins. They claimed there was a technical error on the eligible game. Waited two days - correspondence from agents was insulting and dismissive.
Finally was told that I in fact had redeemed my free cash spins which I hadn’t. DO NOT give Rose or Ivy Casino your money.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Marshie,
Thank you for your review. We’re sorry to hear that you feel this way, however we must clearly state that Rose Casino does not operate as a scam and all promotions are governed by clear terms and conditions.
Free spins are issued and tracked automatically by our systems, and we do not remove or withhold them unfairly. If there was a technical issue or eligibility requirement involved, this would have been based on the promotion rules rather than any deliberate action. We also expect all interactions with our support team to remain professional, and your feedback has been noted.
As we cannot verify the details of your account from this review alone, we would encourage you to contact us directly at support@rosecasino.com so we can review what happened and provide clarification.
Kind regards
The Rose Casino Team
www.rosecasino.com
Personally me I had very bad experience…
Personally me I had very bad experience on this website and on the sister one which called Ivy casino , very bad rtp very bad costumer service not many bonus offers .. am not happy with both of they companies .. also note that they having only few providers and with few games on and most of them are the version of same companies, played for long time and never been happy with this companies ..
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi,
Thank you for sharing your feedback. We’re sorry to hear that your experience with Rose Casino and Ivy Casino did not meet your expectations.
Both Rose Casino and Ivy Casino operate under the same UK Gambling Commission licence and use games from licensed, independently tested providers. All outcomes, including RTPs and bonus features, are fully regulated and random. While we understand that gameplay experiences can vary, the fairness and integrity of our games are strictly monitored.
If you would like us to review your experience in more detail or provide guidance on games and promotions, please contact our support team at support@rosecasino.com.
Kind regards
The Rose Casino Team
www.rosecasino.com
Scam site
Scam site, received 20 free spins but they won't work. Spoke with Adrien on support and he/she just speaks to you like your an idiot.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Darren,
Thank you for your review. We’re sorry to hear that you were unhappy with your experience, however we must be clear that Rose Casino does not operate as a scam and all promotions function as intended when the applicable terms are met.
Free spins are subject to specific conditions, including eligible games and usage requirements, which are outlined in the promotion details. If these conditions are not met, the spins may not activate. We also expect all interactions with our support team to be polite and professional, and your feedback has been noted.
As we cannot verify the details of your experience from this review alone, we would encourage you to contact us at support@rosecasino.com so we can review the issue properly and provide clarification.
Kind regards
The Rose Casino Team
www.rosecasino.com
Currently the review is 2 stars as I’m…
Currently the review is 2 stars as I’m waiting for my withdrawal to be processed but it will be updated once the funds have been received.
This is one of the best sites I’ve come across with plenty of variety and the bonuses also hit often.
Review updated to 5 stars, the withdrawal of over £3000 took 2 working days to arrive along with a smaller withdrawal of around 1800 only taking 3 hours, this is the best casino site I have came across and will ever use.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Rose Casino
Hi Ella,
Thank you for your review and for sharing your experience so far. We’re really pleased to hear that you’re enjoying the variety of games and that the bonus features have been hitting often at Rose Casino.
We understand that waiting for a withdrawal can be frustrating. Processing times can vary depending on the payment method and, in some cases, withdrawals may be subject to additional procedures before they are completed. We appreciate your patience while this is being finalised.
If you would like an update or need any assistance in the meantime, please contact our support team at support@rosecasino.com and we’ll be happy to help.
Kind regards
The Rose Casino Team
www.rosecasino.com
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