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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Horrible Experience… ordered for Valentine’s Day. No packages received. Called the number on line twice, no answer. Sent an email, responded that carrier shows order was delivered. Nothing after that.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ordered flowers in April for my sister who is a registered nurse as a surprise for her birthday. Recieved an email that they'd be delivered on time despite the pandemic. They didn't show. Emailed, no... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very pleased with my order! Even though we ran into an issue where the company handling the express shipping lost my order, Roseshire quickly came through. I contact Roseshire and unlike most compan... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quality of Roses are amazing, they are still fresh as new. Had to call the customer serivce because the delivery misplaced our package and Roseshire acted very quick to track it down and was able to... Ver mais

Detalhes da empresa

  1. Delivery de Flores

Escrito pela empresa

Order luxury rose arrangements online by the dozen with priority overnight delivery. Send beautifully, hand arranged roses that will arrive in our elegant boxes.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Never received my order for Valentines…

Never received my order for Valentines Day. Definitely not receiving a "premium" experience they advertise or you end up paying for. Emailed support and waiting for a response. Going on Day 4 and no update from the shipping carrier they chose to use.

14 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Valentine’s Day disaster and…

Valentine’s Day disaster and disappointment pictures are enough said! Waiting for them to do the right thing! Flowers didn't even last a day!

15 de fevereiro de 2023
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi John,
Please email us at help@roseshire.com so that we can look into your order & correct this for you.
Thank you,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

HORRIBLE!!

HORRIBLE!!! Ordered roses for Valentines Day, paid extra to be delivered on 2/14/23. NO ROSES were delivered. Tracking information showed nothing for delivery only that the label was printed on 2/11/23. No notification from the company at all. I know nothing was delivered because I have cameras outside my house and my wife works from home. Put in a dispute with PayPal and the company has not responded. This company use to be reputable but is now a SCAM! I want a full refund; no roses on the date promised, means they did not fulfill their service obligation. REFUND!

14 de fevereiro de 2023
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Loryn,
We are so sorry that your order was not delivered & for our Operational Issues. We have emailed you on your personal email.
Thank you,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

Absolutely the worst experience

Absolutely the worst experience. Paid extra for priority shipping. Paid extra for v-day holiday. No roses were delivered. No customer service, phone just rings and hangs up. Took
days for the initial email response and more days to answer me back. Still no roses, no response, no refund.

13 de fevereiro de 2023
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi RG,
Please email us at help@roseshire.com with your Order #, so that we can resolve this for you!
Thank you,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

Horrible Experience… ordered for…

Horrible Experience… ordered for Valentine’s Day. No packages received. Called the number on line twice, no answer. Sent an email, responded that carrier shows order was delivered. Nothing after that. They don’t care at all. Had to open up an investigation with the carrier. Sent another email to Roseshire; still no response. Not sure if I’m going to get reimbursed. Definitely feel scammed. Don’t waste your time or money.

14 de fevereiro de 2023
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Andy,
We apologize that your item was not delivered via UPS. We have processed a full refund for you for this order, after we have completed your investigation for your Lost/Stolen Package.
We appreciate your patience while we worked to resolve this issue.
Thank you,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

The absolute worst experience that I…

The absolute worst experience that I have ever had. I ordered my wife roses for her birthday and they did not arrive. Please do yourself a favor and find a reputable flower shop and send from there. Roseshire is a complete waste of time and they will leave you disappointed. BEWARE!!!

13 de janeiro de 2023
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Ron,
We are so sorry that your package was not delivered. We are so sorry for your experience. Please let us know if you need any further assistance with your order.
Thank you,
The RoseShire Experience Team

Avaliado com 4 de um total de 5 estrelas

WORST EVER !!!!!!! Revised 04/23!!

My first and last experience with them. Paid and ordered for a Saturday,Got the notification that it would be there before noon on Saturday it is now 1130am on Monday and they now cannot find the package .
They only work from 8ish to 5 , Mon thru Fri if you have a problem outside of that you are SOL you can leave a email which they will respond to whenever !!
I say 8ish because they did answer the phone until 811am that's not 8am .
After explaining my frustration they offered me 25 back ....Ya 25 dollars to wait for 2 1/2 days , I said are you serious , well we can send you another one ,so you want me to wait around until you and company figure out how to ship stuff , well you can get a full refund and no product and hung up!
Called back another 8 times to speak to a manager well we dont have one a hung up !!!!!
After Being Contacted again .
They were determined to make it right and they did perfect execution …
kudos !!!!

22 de outubro de 2022
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Brent,
Please email us at help@roseshire.com so we can look further into your order.
Thank you,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

Unsatisfied Customer

This company appears to be not costumer centered. I am very disappointed in the way that my box arrived. A shipping label should NEVER be placed on top of a collectors item. There could have been another option with placing the Stranger Things collectors box within a poly mailer/mailing box so that the shipping label wouldn’t touch the collectors box. After looking into it further with the company I was not satisfied with their customer service. They did not try to make things right and did not care with what they did. Why is the Stranger Things collectors item treated differently than all the other products? I’ve watched several people open up flowers from this company and didn’t have this issue with a printed label on their Disney collectors box. DO BETTER!! Unable to find costumer satisfaction. The least you could do is send me an unmarked box for my collector item as I expected it to be.

15 de julho de 2022
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Brittany,
Thank you for the Feedback regarding our Stranger Things box. The shipper box that the item came with is a bonus design that we added on to bring some fun to the experience in transit! This is not a part of the collectable piece inside.
Please email our helpdesk at Help@Roseshire.com and we will work to resolve this with you.
Thank you,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

Rose shire i a terrible business I try…

Rose shire i a terrible business I try to place an order for Mother’s Day but it was not bein accepted but it proceeded to take the money out my bank account when I tried to call customer service the phone preceded to ring would hang up after a few seconds coming from a fellow business owner this is bad business

6 de maio de 2022
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Jorge,
We are so sorry for your experience at RoseShire. Please email us at help@roseshire.com so that we can look to correct this for you.
Thank you,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

terrible

terrible. Placed an order for Mother’s Day 2 minutes later found out mother will be out of town for a week and flowers would be dead. I tried to cancel my order because I literally placed it two seconds ago they wouldn’t refund me super rude customer service.

7 de maio de 2021
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Alexis,
We apologize, we do not accept cancellations on orders or changes to addresses during our Peak Season of Valentine's Day or Mother's Day.
Thank you for your understanding,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

Ordered forever roses and paid extra…

Ordered forever roses and paid extra for overnight. Order was placed around noon on a weds and days later still haven’t received the roses for my girlfriends birthday. No tracking number or email. They sure did charge me though. Yuck.

4 de abril de 2021
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Nate,
Please email us at help@roseshire.com so that we can look into this order & correct this for you.
Thank you,
The RoseShire Experience Team

Avaliado com 1 de um total de 5 estrelas

Ordered mickey and mini 2 dozen roses…

Ordered mickey and mini 2 dozen roses for my wife. Order got lost and got the runaround from roseshire. When the order showed up over a week later the roses were almost dead and had frostbite. They would not refund but sent out another 2dozen roses. These are just as bad as the first. Big waste of money to use this company.

4 de março de 2021
Avaliação não solicitada
logotipo da RoseShire

Resposta de RoseShire

Hi Richard,
Please email us at help@roseshire.com so that we can look into your order for you and correct this.
Thank you,
The RoseShire Experience Team

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