Rosland Capital LLC Avaliações 

334
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Invested arround 4 million dollars from my Ira account. In December 2026 requested liquidation of everything. Got 1.6 million back as Ira in check not sure why electronic deposit are not available. St... Ver mais

Avaliado com 1 de um total de 5 estrelas

3 years ago I decided to transfer one of my IRA's to Rosland Capital. Purchasing a Gold IRA. Gold has been going up in value as we all know. Yet my investment is getting smaller (losing value). This... Ver mais

Avaliado com 5 de um total de 5 estrelas

John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gol... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My rep, Daniel Castillo, Sr. Sales Rep @ Rosland was awesome....well informed, answer all my questions, explained every detail as he walked me through the process of purchasing what I was buying....I... Ver mais

Detalhes da empresa

  1. Negociante de Ouro

Escrito pela empresa

Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

334 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 3% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(334)

37 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Supportive and Encouraging

My Sales Rep Chase Greenich has been so supportive and encouraging in making these important decisions. He explains everything so I can understand. I feel like family.

31 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for your kind feedback! We’re so pleased to hear that Chase Greenich made your experience so positive. His supportive and encouraging approach reflects our goal of helping every customer feel informed and confident.

– Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Eric is great to deal with

Every time I have needed something or had questions Eric Von Detten has been willing to go over and above for me. I would strongly recommend Eric for any advice, needs or precious metal investments. He is honest and very forthcoming about everything. He is a great investment asset.

12 de março de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for sharing your experience! We’re so glad to hear that Erik Von Detten provided such exceptional service and support. His honesty, dedication, and willingness to go above and beyond truly reflect Rosland Capital’s commitment to our customers.

– Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Chase was very helpful

Chase was very helpful and straightforward. I always felt comfortable in asking any questions. My investment has done very well

7 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for the 5-star review! We will let Chase know, who will be thrilled! Please do not hesitate to reach out to us in the future!

— Rosland Capital

Avaliado com 1 de um total de 5 estrelas

Buyer Beware-Misleading Practices and Major Financial Loss

I rolled over my 401K to Rosland Capital in January 2022, in the amount of $242,000. I continued to fund this account with $35,000 additional monies.
**Initial Purchase (01/20/2022)**
•$25 Lady Liberty Gold Coin (.25 oz)-276 coins @
$724.13 each.......$199,859.88
•1 oz Silver Americann Eagle Proof-361 coins @
$118.07 each.......$42,623.27
(Gold Spot:$1,844.20...Silver Spot :$22.45)

Their invoice listed a 33.3% "Spread" ,meaning these assets would need to rise that much just to break even. Based on that, Rosland implied they acquired my Silver Eagles for about $78.75 each-a figure inconsistent with market data. These were non-graded, mixed -year coins, many of which can be purchased today for less even though the spot prices have risen about 115%- ($28.00 oz) since my rollover. This all suggests the spread disclosed was misleading.
***Follow-Up Transaction (01/23/2024)***
I was called by Erik Von Detten from Rosland Capital to "rebalance" my portfolio by exchanging gold for silver. Following his advice,I sold 250 gold coins(originally $724.13) for $506.00 each, realizing a loss of $54,532.50. He then sold me 1,573 Silver Eagle Proofs for $80.39 each-the same product he sold me for $118.07, even though silver is up dramatically.
Despite gold spot being up over 130%-($2,430.00 oz) and silver spot being up over 115%-(28.00 oz) since my purchase, Rosland now values my portfolio at only $170,000.00. In summation, total contributions into 401K equal $277,000.00. That is a loss of $107,000.00 or 38% loss.
I have full written documentation and communication records supporting these claims.
This experience reflects misleading pricing, inconsistent spreads, and questionable portfolio advice that caused substantial losses. Unless Rosland Capital provides a full refund, I plan to file formal complaints with the CFTC and strongly encourage anyone with similar experiences to do the same.

13 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Knowledgeable and Courteous Professional Who Makes Precious-Metal Investing Simple

I’ve been working with Erik von Detten from Rosland Capital since November 2023, and my most recent discussion with him was on June 17, 2025. Erik is always available, whether I reach out to him or he contacts me with updates about the gold and silver market. He consistently provides professional advice and keeps me informed about opportunities and changes in the market.

When I first met Erik, I had decided to sell my stocks and move into precious metals. He clearly explained the benefits of diversifying between gold and silver, which made the process easy to understand and reassuring.

A few months later, I decided to transfer my existing gold and silver IRA from another company to Rosland Capital because I appreciated how courteous, professional, and knowledgeable Erik had been. I now work with him exclusively as my investment representative, and I continue to be impressed by his integrity and attentiveness.

I highly recommend Erik von Detten to anyone considering investing in or transferring their gold and silver holdings. He makes the entire experience straightforward, trustworthy, and stress-free.

17 de junho de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for taking the time to share your detailed experience! We’re thrilled to hear that Erik Von Detten has provided professional, attentive, and trustworthy service while helping you navigate your precious metals purchases and IRA transfer. His integrity, clear communication, and commitment to keeping customers informed truly represent the values we uphold at Rosland Capital. We sincerely appreciate your trust and recommendation.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Outstanding Services

Erik is very attentive to details and always a quick response to questions.

24 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for the great review! We will let Erik know! Please feel free to reach out to us if you need anything in the future!

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Best Place To Buy Gold

Very professional outfit. The bullion purchases occurred exactly how they said they would. Extremely friendly staff that knows the meaning of customer service. Their business practice is truly gold!

12 de maio de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for your wonderful feedback! We’re thrilled to hear that your bullion purchases went smoothly and that our team delivered the professional, friendly, and customer-focused service we pride ourselves on. Your kind words mean a great deal to us — we’re grateful for your trust in Rosland Capital.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Honest Erik Von Detten

So far Rosland and my Rep. Erik Von Detten has made my investment very easy by rolling over my old IRA into precious metals and helping me manage my account on line , every time I had questions My Rep. Erik answered the phone and if he did not answer he called back in short while to answer my questions in a very polite and respectfull way.

21 de dezembro de 2024
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for sharing your experience! We’re delighted to hear that Erik Von Detten made your IRA rollover smooth and straightforward while providing courteous and responsive support. His professionalism and commitment to customer care truly reflect the standards we strive for at Rosland Capital. We appreciate your trust and are glad to know your experience has been such a positive one.

— Rosland Capital

Avaliado com 1 de um total de 5 estrelas

Would be a no star rating if there had…

Would be a no star rating if there had been. My late grandad purchased coins. The executor( my dad) has requested a fully itemised list as he is currently dealing with his estate. His email and call back requests are being ignored. Adding an additional stress during a difficult time!

6 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

We offer condolences on the passing of your grandfather and apologize that your father has been unsuccessful in reaching someone at Rosland. We ask that he call Rosland at (310) 593-2200 and ask to be connected to the Senior Compliance Officer, who can assist him regarding the information he seeks.

—Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Erik Von Detten

I have known Erik Von Detten since 2020.
He always gave me good advice regarding
how to deal with precious metals.
I made a lot of money for listening to him.
I found him to be a very reliable person.
I trust him . I recommend him without any reservation.
Sincerely ,
Ozer M. Dolunay, M.D.
.

21 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you, Dr. Dolunay, for your thoughtful words and for sharing your long-standing experience with Erik Von Detten. We’re thrilled to hear that his advice and reliability have earned your trust and contributed to your success in precious metals. His dedication to providing exceptional service truly represents the values we uphold at Rosland Capital. We sincerely appreciate your confidence and recommendation.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Erik Von Detton and staff review

Erik Von Detton and staff are wonderful to work with.
Always available and handle any request in a timely
fashion. Would highly recommend him as a broker

15 de setembro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for your kind feedback! We’re so pleased to hear that Erik Von Detten and our team have been consistently available, responsive, and a pleasure to work with. Providing timely, dependable service is a top priority for us at Rosland Capital. We truly appreciate your trust and recommendation.

— Rosland Capital

Avaliado com 4 de um total de 5 estrelas

I like their attention to customer…

I like their attention to customer satisfaction and Erick Von Detten's persistance in contacting me about how I'm doing, checking in and being made aware of any offers Rosland has.

16 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for your kind words! We’re so glad to hear that Erik Von Detten has provided attentive and consistent service, keeping you informed and up to date on opportunities with Rosland Capital. His dedication to customer satisfaction and proactive communication truly reflect the standards we strive for. We appreciate your continued trust and loyalty.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Eric was a wealth of information

Eric was a wealth of information. Was a hiccup in the transaction amounts, but was corrected immediately. I recommend Eric Von Detten

31 de outubro de 2024
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for sharing your experience! We’re glad to hear that Erik Von Detten provided knowledgeable service and resolved your transaction issue quickly and professionally. Ensuring accuracy and customer satisfaction is always our priority at Rosland Capital. We appreciate your recommendation and your trust in our team.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Friendly knowledgeable advice…

They have always been available to answer questions and advise. If not immediately they respond within an hour or so. The knowledgeable staff has given sound advice to help me invest. As well as being friendly and caring. Regularly checking in to be sure all is going well and making sure I’m aware of market and benefits to investing more if I want to.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for sharing your kind words! We’re so glad to hear that our team has been responsive, knowledgeable, and proactive in helping you with your precious metals purchases. Providing timely follow-ups, and ongoing updates is at the heart of what we strive for at Rosland Capital. We truly appreciate your trust and loyalty.

— Rosland Capital

Avaliado com 1 de um total de 5 estrelas

I was talked into taking a distribution…

I was talked into taking a distribution instead of an IRA transfer to expedite the establishment of a silver IRA. I was assured there would be no problems with the IRS. For two years Equity Trust refused to provide the IRS the necessary paperwork for me to avoid paying taxes on what was essentially a transfer. I asked Mr. Von Detton for help in the matter & all he did was refer me to Equity Trust. Two years of holy hell ensued. The IRS insisted I owed over 11 thousand dollars in taxes. I was threatened and harassed. My CPA and Mr. Jaime Martz of Rosaland came to my aid and finally straightened the situation out. Mr. Von Detton played no part at all in helping me through one of the most horrid two years of my life. I will NEVER do business with Mr. Von Detton again. PLEASE do not let this man talk you into taking a distribution. I have no issues with Rosaland, but I'd steer clear of Von Detton. I wish I'd never heard of Equity Trust.

20 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

We are very sorry for the customer’s negative experience. We do note that Equity Trust is a separate company that is unaffiliated with Rosland.

— Rosland Capital

Avaliado com 3 de um total de 5 estrelas

Very slow payment when buying back coins in IRA.

Sold gold coins in IRA on 8/13/2025. Was told 60 days to receive payment. 68 days and counting and no cash. Sold additional coins on 9/29/2025. Just got notice that they submitted the order to my IRA holder today--3 weeks later. They haven't returned my phone calls

Update: 10/22/2025 cash was deposited in IRA. Rosland promised that the late second order submission will not impact the 60-day processing time and apologized for the overdue processing of the first order.

18 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Rosland takes negative reviews very seriously and understands the reviewer’s concerns. We apologize for the delay and for her unsatisfactory customer experience.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

The company makes a difference

I was with another company before and it wasn’t a good experience. Rosland truly makes it easy to own precious metals.

20 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for sharing your experience! We’re so pleased to hear that Rosland Capital made your precious metals ownership simple and stress-free. Our goal is always to provide clear information, reliable service, and a smooth process for every customer. We truly appreciate your trust and are glad you found the right fit with us.

— Rosland Capital

Avaliado com 1 de um total de 5 estrelas

Eric is either unscrupulous or inept. He is a disservice to Rosalyn Capital‘s good name.

May 2021 we told Eric we wanted to invest about $64,000 in silver Eagle one ounce coins. Eric said a better investment with a bigger return would be in silver eagle proofs rather than the simple coins. We followed his advice and purchased 591 proofs at $109 each for a total of $64,419. When we talked to him a year or two later and asked how the proofs could drop so much in value when the simple coins were increasing in value, he said the mint released more coins which drive down the investment. We feel he did not have our interests in mind but perhaps a personal interest getting a larger commission. To date these proofs have not come up in value to their original price while the silver eagles have more than doubled in price. The price back in may 2021 silver one ounce eagle was close to $26 and today it is approx $52. If the proofs were even equal in value to the coins, each proof would be around $218. Instead the price 41/2 years later is LESS than what we purchased them for ($93each). All my other silver investments have doubled in value, but not what Eric touted as superior. I also called Friday October 27 asking him to call me back. To date he has not.

15 de maio de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

We are very sorry that the reviewer had an unsatisfactory customer experience. We note that Rosland discloses the pricing of, and potential risks and benefits and other material information about, the precious metals being purchased in its written materials sent to, and its recorded confirmations with, its customers.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Easy conversion from 401k

Easy conversion from 401k, simple billing and great contact if any questions arise. So far pleased with Rosland Capitol

20 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for your feedback! We’re happy to hear that your 401(k) conversion process was smooth and that you’ve had a positive experience with our team’s communication and support. Providing clarity, simplicity, and dependable service is always our goal. We appreciate your trust in Rosland Capital and are glad to know you’re pleased so far.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Our Sr Sales Rep

Our Sr Sales Rep, Erik Von Detten has been very consistent with his help. He always reaches out to us on a regular basis to keep us informed. Erik is very helpful with all of our questions. His advise has been spot-on.

10 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for sharing your experience! We’re delighted to hear that Erik Von Detten has provided consistent communication and reliable customer service. His dedication to keeping customers informed and supported reflects the standard of service we strive for at Rosland Capital. We truly appreciate your trust and kind words.

— Rosland Capital

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