Rosland Capital LLC Avaliações 

334
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Invested arround 4 million dollars from my Ira account. In December 2026 requested liquidation of everything. Got 1.6 million back as Ira in check not sure why electronic deposit are not available. St... Ver mais

Avaliado com 1 de um total de 5 estrelas

3 years ago I decided to transfer one of my IRA's to Rosland Capital. Purchasing a Gold IRA. Gold has been going up in value as we all know. Yet my investment is getting smaller (losing value). This... Ver mais

Avaliado com 5 de um total de 5 estrelas

John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gol... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My rep, Daniel Castillo, Sr. Sales Rep @ Rosland was awesome....well informed, answer all my questions, explained every detail as he walked me through the process of purchasing what I was buying....I... Ver mais

Detalhes da empresa

  1. Negociante de Ouro

Escrito pela empresa

Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

334 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 3% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(334)

37 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Rosland Capital a great investment!

When we first contacted Rosland Capital we were hesitant to jump into such a big investment but Elizabeth Lund was so informative and walked us through the process. So glad we did as our investment(s) have almost tripled. Investing with Rosland has been great! Thank you!

7 de outubro de 2024
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for sharing your wonderful experience! We’re thrilled to hear that Elisabeth Lund provided the support you needed to feel confident in your purchase. It’s always rewarding to know our customers are seeing such value in working with Rosland Capital. We truly appreciate your trust and kind words.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

I have been with Rosland for the past 5…

I have been with Rosland for the past 5 years. I was recommended to get into gold.
They answered all my questions regarding changing IRA to gold and how it was stored.
I’m very happy with increasing value of gold.
Rosland made it easy to pull gold out to invest I needed.
It was done in a timely manner explaining everything involved.
Rosland personnel are always on top of what metals are doing and projected to get months out.
You always can give a call, and get a quick friendly response usually within a hour .
Highly recommend Roslyn gold!
You will be very happy with this company.

3 de julho de 2025
Avaliação não solicitada
logotipo da Rosland Capital LLC

Resposta da Rosland Capital LLC

Thank you for your continued trust and loyalty over the past five years. We’re so glad to hear that your experience with Rosland Capital has been positive—from your IRA rollover to accessing your gold. Our team works hard to keep customers informed and supported every step of the way, and it’s wonderful to know that has made a difference. We truly appreciate your recommendation!

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Trust

I am always being given sound advice regarding my accounts with Rosland by Ty. I know this for a fact because I research the advise I've been given. So far he has given me good, sound c advise.

7 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for your feedback and for taking the time to share your experience. We’re pleased to hear that Ty has provided you with reliable, well-informed support on your purchases. It’s great to know that it’s made a positive impact for you.

— Rosland Capital

Avaliado com 1 de um total de 5 estrelas

BEWARE--- Major RIP-OFF Artists!!!!

What a RIP-OFF operation! I owned their COINS for several years in the Biden Administration with gold SOARING toward the $3K mark, and when I sold them back to Rosland I ended up LOSING MONEY!!! There are NO phone or email contact people to COMPLAIN TO, other than (apparantly) this "Trust Pilot!" Does anybody have "William Devane's" phone number ( ie; their TV commercial guy), so I can call him and tell him what a SCAM he is representing??? STAY CLEAR OF THIS PLACE- trust me!!!!

3 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

We apologize that the reviewer was unsuccessful in contacting Rosland. Please note that contact information to reach Rosland (both emails and phone numbers) are set forth in the invoices sent to customers and in the customer agreement provided to them.

Avaliado com 1 de um total de 5 estrelas

never received information

never received information. Kept hounding me to buy and to write a review.

7 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

We apologize that the reviewer did not receive the information that he/she was seeking. If you contact Rosland by phone or through our website, we will be pleased to send you information on our precious metal products.

Avaliado com 5 de um total de 5 estrelas

Exceptional Service

Elizabeth is the penultimate professional. She emulates the best in class in her chosen field by focusing her energy on the needs and expectations of her client with laser focused results. Her work on my behalf from March 2023 until now in October 2025 was without a doubt beyond my expectations.

6 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for your generous words and for sharing your experience. We’re thrilled to hear that Elisabeth’s dedication and professionalism have exceeded your expectations. She takes great pride in providing exceptional service and building lasting customer relationships, and your feedback is a wonderful reflection of that commitment. We truly appreciate your trust and support.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Sean sold me silver and gold

O1/15/2021 Bought silver from Sean. One box of six silver coins ($6K+) was lost or stolen never received. The company did refund me. Hurray! Years later 04/10/2024 I traded my silver for gold with him as well. Review was invited by email from Sean Notaro 10/07/25.

6 de outubro de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you for sharing your experience and for continuing to work with Rosland Capital over the years. We’re glad to hear that Sean promptly resolved the earlier shipping issue and that you chose to return for your recent trade. Your trust and loyalty mean a great deal to us, and we appreciate you taking the time to share your positive experience.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Elizabeth was a true professional

Elizabeth was a true professional. She walked me through each step of the process to buy both gold and silver, and as such, I have made several purchases over the past few years and plan on making more in the near future. I would highly recommend her to anyone looking to purchase physical gold or silver.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Rosland Capital LLC

Resposta da Rosland Capital LLC

Thank you for your thoughtful review and for being a valued Rosland Capital client. We’re delighted to hear that Elisabeth provided professional, step-by-step guidance and helped make your precious metals purchases smooth and confident experiences. We truly appreciate your continued trust and recommendation.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

They are so responsible on getting my needs done, accuracy on everything, call backs to me when needed

27 de agosto de 2025
Avaliação não solicitada
logotipo da Rosland Capital LLC

Resposta da Rosland Capital LLC

Thank you for your kind words! We’re so pleased to hear that our team has been responsive, accurate, and attentive to your needs. Providing reliable communication and excellent service is always our goal, and we truly appreciate your trust in Rosland Capital.

— Rosland Capital

Avaliado com 1 de um total de 5 estrelas

My uncle sent them $50,000 via…

In response to more lies from Rosland: we have paperwork proving that they took over 3 months to deliver the merchandise and within that timeframe we requested a refund (which we also have paperwork to prove) they violated California Civil Code § 1812.600–1812.60 when they took longer than 28 days to deliver the merchandise and refused to allow us to cancel the order.

Regardless of any "declaimers" they claim to put on their brochures you should really just avoid doing busines with them because they are going to overcharge you and then hide behind those disclosures when you ask for your money back. Keep in mind, gold is us $800 since we made our purchase and we arent asking for a cent in profit so if you're looking at this as an investment just know gold will probably have to quadruple in value in order for you to break even.

My uncle sent them $50,000 via bankwire. He was told they would send him gold coins that was very rare and worth more because of how rare it was. After months of not receiving anything and placing numerous phone calls leaving several messages requesting a refund and to cancel the order that were never returned he decided to report this to the authorities. After the state attorney got involved they finally sent him a package with (22) 1/4 oz gold coins that I was able to find for sale online for about $1,000 each. At this point, gold had increased in value by over $500/oz. Clearly they made more than a $30,000 profit on my uncle's 50,000 "investment." We reached out requesting a refund immediately but they dodged his calls for almost two weeks and then as soon as they called back they said "sorry, its past the 8 day return policy- we cant give you back your money."

So you're telling me with gold up 15% he cant even get back his original investment when he asked for a refund before they even sent the coins? Shady, fraudulent compay. Please DO NOT do business with them.

We are making complaints with the state attorney general, the FBI, and the postal inspector and we will not stop until the money is returned.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Rosland Capital LLC

Resposta da Rosland Capital LLC

Rosland takes customer complaints seriously. Here, a number of allegations by the complainant, the nephew of Rosland’s customer, are at odds with the facts.

First, in response to an inquiry to Rosland from a representative at the Florida state agency that the customer never received the metals he had purchased, Rosland quickly provided evidence of such delivery. Only after several inquiries by the Florida representative to the customer, did the customer acknowledge that full delivery of the metals had in fact occurred, though at first, he contended that only some of the metals had been delivered to him. (Contrary to the complainant’s allegation, the delivery of metals to the customer occurred in advance of any inquiry made to Rosland by the Florida state agency.)

Second, in connection with the purchase by the customer of precious metals, Rosland made a number of disclosures in its customer agreement, brochure and invoice and in a recorded confirmation, of the risks, pricing and other material factors as to the metals being sold.

Third, Rosland’s Senior Compliance Officer spoke to the customer on September 29th and the customer did not mention or request a refund or potential sale of his metals. The Senior Compliance Officer is available if the customer has any matters involving his metals he wishes to discuss in the future.

- Rosland Capital

Avaliado com 5 de um total de 5 estrelas

I am a new customer for Rosland Capital…

I am a new customer for Rosland Capital and so far I am very pleased with the information and service concerning my gold and silver purchases. Melanie and Lionel have been friendly and forthcoming with all the information I have needed to make a wise decision about which coins I would like to buy. I recently received my first shipment and I am very impressed with the coins I bought. As it turned out, I received my order quicker than expected, so I was very pleased to get my coins early. I highly recommend Rosland Capital for gold and silver purchases.

11 de setembro de 2025
Avaliação não solicitada
logotipo da Rosland Capital LLC

Resposta da Rosland Capital LLC

Thank you for sharing your experience with Rosland Capital! We’re so glad to hear that your first purchase went smoothly and that you’re impressed with your coins. Melanie and Lionel will be thrilled to know their efforts made a positive difference. We’re also pleased your order arrived ahead of schedule. We truly appreciate your recommendation and look forward to continuing to serve you on your precious metals journey.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Sean was very helpful and informative…

Sean was very helpful and informative with my account. He was very helpful in building up my account. He is kind and sympathetic as I have had personal issues.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Rosland Capital LLC

Resposta da Rosland Capital LLC

Thank you for taking the time to share your experience. We’re so glad to hear that Sean has been helpful, informative, and supportive. It means a lot to us. We’re grateful for your trust in Rosland Capital and look forward to continuing to serve you.

— Rosland Capital

Avaliado com 5 de um total de 5 estrelas

Easy seemless transaction

Working with Sean has been an easy, seemless experience. Great communication and follow up.

28 de agosto de 2025
Avaliação não solicitada
logotipo da Rosland Capital LLC

Resposta da Rosland Capital LLC

Thank you for your kind words! We’re delighted to hear that working with Sean has been a seamless experience and that his communication and follow-up have made a positive impact. We truly value your feedback and appreciate your trust in Rosland Capital.

— Rosland Capital

Avaliado com 1 de um total de 5 estrelas

Shorted gold Rosland me or was missing

Shorted gold Rosland me or was missing. Working with them went nowhere and they refused to provide information. I'm taking around $100,000 + missing. I asked proof to see what was packed in the 6 boxes they sent me and why some of material in the box was with different companies. None of my questions were answered. They are good at trying to blame other. I actually have videos of the boxes opened. Order was over $300,000+. Even sold gold back to them in their holder. Have picture of container. Their person said what I sent was short??? The charge it cost you to buy and sell back is much higher than most companies. Even the friendly sales person avoids informing you about the cost even after the legal words are given you.

10 de dezembro de 2024
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Rosland takes negative reviews seriously. Rosland’s Senior Compliance Officer has discussed this matter on a number of occasions with the reviewer, and it has been conveyed to the reviewer that Rosland believes all the coins purchased by him were sent to him.

Avaliado com 1 de um total de 5 estrelas

Scam!!!!

Why is it that multiple people complaining. This company is a scam. 8 months ago I was told my holdings were around $516,000 and now currently I have $311,000. Upping the price on unsuspecting people so when it comes time you get nothing back from a loss. I spoke with the senior compliance officer who was one of the rudest people I have ever dealt with. This company is a fraud. They deliberately lied to me about my holdings to keep me believing that I was doing well. Now I want to liquify my assets and it is going to take 60 days to get it. I will not stop. If who ever really cares about negative reviews please call me! I want my money back now!

15 de julho de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Rosland takes negative reviews seriously and previously responded to her earlier review. Rosland’s Senior Compliance Officer and/or an account representative recently have spoken to the reviewer on several occasions about this matter, and the parties reached agreement on a transaction. Per the customer agreements she entered into with Rosland, payment for the transaction can take up to 60 days after the metals have been returned to Rosland, though Rosland will endeavor to make payment prior thereto if it can.

Rosland respectfully disagrees with her characterization of her transactions and dealings with Rosland. In connection with her precious metal purchases, Rosland made material and timely disclosures to her in recorded confirmations about the precious metals industry, its risks, including the risks of market fluctuations, the pricing of the metals being purchased, applicable fees, that her purchases or sales were subject to her own research and judgment, and that Rosland was not an investment or financial advisor.

Avaliado com 5 de um total de 5 estrelas

very professional very helpful

very professional very helpful. satisfice with the service.

2 de julho de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you so much for the 5-star review! If you need anything in the future, please let us know!

Rosland Capital

Avaliado com 1 de um total de 5 estrelas

NO GOLD INFO KIT

I inquiried about the "gold kit" information by scanning the QR code on the TV commercial. I got a call from I guess a Salesman. I just was curious about the information kit and was hoping it would tell me how to buy small affordable amounts of gold. He said do you have any questions. I told him I was inquiring about buying a small amount of gold like a 10th of an ounce. He said I can only sell you a minimum of $5000 worth of gold and said thank you and hung up. He came off as your Typical old school sales person, if they can't get a sale immediately just move on quickly. When I can afford to buy $5000 worth of gold I won't be buying from Rosland Capital.

24 de junho de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Rosland prides itself on excellent customer service and takes negative reviews seriously. Rosland apologizes to the reviewer for an unsatisfactory customer experience.

Avaliado com 1 de um total de 5 estrelas

unprofessional regard for client

On 2/28/25 I wrote a check to Rosland Capital for a gold and silver coin order and to date I have not received any product. I get all kinds of excuses and promises that I am next on the list to ship. But this never happens. Very unprofessional! I am becoming concerned about your company.

19 de junho de 2025
Avaliação não solicitada
logotipo da Rosland Capital LLC

Resposta da Rosland Capital LLC

Rosland takes negative reviews seriously. Rosland has shipped his order and apologizes to the reviewer for the delay.

Avaliado com 1 de um total de 5 estrelas

Ich habe vor über zwei Monaten eine…

Ich habe vor über zwei Monaten eine Bestellung aufgegeben und bis heute weder eine Rückmeldung noch die Ware erhalten – obwohl eine Lieferzeit von zehn Tagen versprochen wurde. Auf meine wiederholten Anfragen wurde mir mehrfach zugesichert, dass man sich bei mir melden würde, aber es hat sich niemand zurückgemeldet.

Ich bin sehr enttäuscht vom Kundenservice und kann diese Firma absolut nicht weiterempfehlen. Ich habe bereits eine beträchtliche Summe bezahlt und weiß nicht einmal, ob ich meine Bestellung überhaupt noch erhalten werde.

3 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

HORRIBLE COSTUMER SERVICE

I was told by Lionel De La Torre if you are not fully satisfied that I would get a full refund, all money back.
This was back in June 4, 2025. He told me I would get all my money back at the end of June 2025, or the beginning of July 2025. Called back in July 2025 still no refund!!. Rosland Capital has no problem receiving your money, but lied about getting a full refund when canceled and was not completely satisfied. Now I am told by Mario D'Andrea that I would be receiving my full refund (all my money back) at the end of August 2025 or beginning of September 2025. Haven't seen anything and now we are at the end of August 2025. Mario told me that Brendon the administrator is handling my refund. I haven't received a phone call. Makes you wonder what they did with my money. Rosland Capital had no problem receiving my money (which is collecting interest holding on to my money). I would NOT RECOMMEND ROSLAND CAPTIAL, their costumer service for refunds are horrible!! Lionel De La Torre and Mario D'Andrea are NOT HELPFUL!! Good Luck if you are NOT completely satisfied, chances are you will have a hard time getting your full refund!!

4 de junho de 2025
Avaliação não solicitada
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Resposta da Rosland Capital LLC

Thank you so much! We will pass on your praise to Lionel, who will be ecstatic. If you need anything in the future, please do not hesitate to reach out.

Rosland Capital

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