Contact form doesn't work, chat does not find your previous order nor a human to talk to, sending an email via said chat also does not result in any response from customer service thus far. Had ordere... Ver mais
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Veja o que dizem as avaliações
Wrong color! Touchups stand out against intended colour, bike is new so no fading of original colour. Waste of money! Way better buying a white touchup pen.
Super quick delivery. Much quicker than promised. Read the reviews before I purchased and noticed a number of people saying the match is not exact. I can say this is fair. However, in my case, it... Ver mais
Easy to find my particular bike using the search filters. They shipped immediately and apparently customs wasn’t too busy because it arrived early. The paint was SO close to the original color that yo... Ver mais
Detalhes da empresa
Escrito pela empresa
Rotaris develops custom touch-up paint kits for a high quality bicycle repairs.
Informações de contato
Ravenswade 110, 3439 LD, Nieuwegein, Holanda
- info@rotaris-paint.com
- rotaris-paint.com
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have tried twice to contact you about…
I have tried twice to contact you about my shipping address being incorrect, with no response. You have no phone number listed so I can't call...only email with no response.
I emailed numerous tomes to see if iwas…
I emailed numerous tomes to see if iwas ordering the roght color and got no response
I have a 24 Stumpjumper Comp smoke/coolgrey but when i put info in website closest i got was the Stumpjumper Evo satin smoke I hope its the right color
The color does not match the bike
The color does not match the bike. The paint provided is more grey than the Specialized Clay color on the bike.
Specialized touch up paint
Excellent service very happy with products and delivery thank you so much will be using u in the future and highly recommended thank you guys .
It was very easy to find my bike in the…
It was very easy to find my bike in the database. Shipping to Germany took 1.5 weeks. The instructions in Germany were extremely helpful and precise.
Never receive touch up paint.
Never receive touch up paint. Tried to contact company three times but no communications.
High quality product & easy to purchase.
Es war total ganz einfach
Es war total einfach mein Fahrrad in der Datenbank zu finden. Der Versand nach Deutschland hat etwa 1,5 Wochen gedauert. Die Anweisungen auf Deutsch waren super hilfreich und präzise.
Near perfect
Color match was about 90% Not perfect but still the best product I have seen. Would definitely recommend
Great experience
Had some questions about which paint to buy, Customer Service was quick to answer my questions. The paint arrived about 2 weeks after I bought it. On the package is a QR code guiding you to the instructions, which were very helpful. The paint repair on my Focus Jam was pretty awesome. Overall a great experience buying from them.
Super
C'était super facile de trouver mon vélo dans la base de données. La livrison en France a pris environ une semaine et demie. Les instructions en français étaient trés utiles et précises.
The product worked as expected.
High quality product.
Easy to use
Ordering the product was effortless, the instruction for how to apply the paint was straightforward.
Bis heute keine Ware erhalten.
Bis heute keine Ware erhalten. Die Bestellung ist 4 Wochen her. Keine Mail, Keine Kommunikation.
Worst ecommerce purchase ever
Worst ecommerce purchase ever. No shipping delivery time was available so, after 1 week without any info (no phone number available, no FB messages answers) I wrote to Olaf that after some days finally answered. I specified that I was going to be not present at home for a long time and if was possible to have a tracking number or change delivery address. He answered that change of the address was possbile so I provided the new address. After some other days he wrote me that they made a mistake and the parcell was shipped to the old address, I asked what to do but never get a feedback. As per it is today I have no parcell (orde placed 1 month ago) and Olaff did not answered anymore. So basically I lost my money. NEVER EVER EVER. IT'S INCRWDIBLE HOW THEY KEEP SELLING WITH SUCH OWFULL CUSTOMER SERVICE.
Quickly and good
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