They are doing very well
They are doing very well. This is my third year with them as my domain registrar. I had an issue updating some details on my account and they helped me get it resolved.
29 de janeiro de 2026
Avaliação não solicitada
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Detalhes da empresa
Escrito pela empresa
ROUTE AFRICA, Africa's foremost web hosting company, offers clients cost-effective domain name registration, a domain reseller program, web and reseller hosting, VPS, cloud servers, and DNS management. Established in 2014, this Tanzanian enterprise has carved a niche in the industry by providing the most reliable hosting services at competitive rates.
Informações de contato
Dodoma, 0255, Dodoma, Tanzânia
- +255749757000
- support@routeafrica.net
- routeafrica.net
3,6
Bom
6 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
If you’re considering Route Africa
If you’re considering Route Africa, be warned. I paid for a domain renewal today and after hours of waiting, there’s been no update, no confirmation, and no response to calls or WhatsApp messages.
This is not the first time they’ve handled things this poorly. Their lack of communication and accountability is extremely unprofessional. Domain services require trust—Route Africa has lost mine.
23 de dezembro de 2025
Avaliação não solicitada
Resposta da ROUTE AFRICA
Hello,
Thank you for your feedback. We sincerely apologize for the concern caused and for the delay in our response earlier today.
We would like to clarify that your domain was successfully renewed. The apparent delay you experienced was due to checking the domain status using a third-party WHOIS service. Some external WHOIS platforms cache data and may take several hours (or longer) to reflect updates.
For .tz domains, the authoritative and real-time WHOIS source is whois.tznic.or.tz, which reflected the renewal correctly shortly after processing.
That said, we acknowledge that our communication should have been faster and clearer, and we take responsibility for that. We are actively improving our response handling to ensure clients receive timely confirmations and updates going forward.
We appreciate your patience and thank you for raising this — your trust is important to us, and we remain committed to providing reliable and transparent domain services.
Kind regards,
Route Africa Support Team
Outstanding Domain and Hosting Services!
I’ve had the pleasure of using RouteAfrica’s domain and hosting services, and I must say, they have exceeded all my expectations. The domain registration process was seamless and incredibly fast, with a wide range of domain extensions to choose from. It was hassle-free and allowed me to get my website up and running quickly.
Their hosting services are just as impressive. The uptime has been rock-solid, and the loading speeds are consistently fast, providing a reliable experience for my website visitors. They also offer excellent features and flexibility, ensuring that my website runs smoothly at all times.
What truly makes RouteAfrica stand out is their top-notch customer support. Any questions or concerns I had were answered promptly, and their team went above and beyond to ensure everything was set up perfectly.
For anyone in need of reliable domain registration and hosting services, RouteAfrica is the way to go. They offer great value, exceptional service, and peace of mind knowing that your website is in capable hands.
26 de janeiro de 2024
Avaliação não solicitada
RouteAfrica is a good Web Hosting…
RouteAfrica is a good Web Hosting company so far from our side. They have a good Customer care and service..!!
We are so grad to work with you.
12 de outubro de 2024
Avaliação não solicitada
Great Work Route Africa
What an amazing company to work with. I have been in partnership with routeafica for about 4 years now. Have enjoyed their service and customer support. An amazing customer care from the team. Big up ROUTE AFRICA.
13 de outubro de 2023
Avaliação não solicitada
Well customer support
I have been a hosting reseller for the company, the company is doing well , ggod customer support, fast restoration of outages
13 de outubro de 2024
Avaliação não solicitada
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