The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Ver mais
A empresa respondeu
Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Ver mais
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I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Ver mais
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I had such a lovely helpful lady on the phone, that couldn’t have done more to assist me with my issue. Which we got resolved immediately. I’m very grateful and appreciative
A empresa respondeu
It’s dogs who bring joy, enrich our days, and ultimately rule our lives. They are the ones that we would do anything for. From everyday health to lifelong protection, from wagging tails to winning rosettes, the Royal Kennel Club is here to honour dogs with the care, distinction and happiness they deserve. Today, and for generations to come, we are: At their service
Gatehouse Way, HP20 1RY, Aylesbury, Reino Unido
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I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

Resposta da Royal Kennel Club
Gloria was most helpful I felt she want out if her way this morning

Resposta da Royal Kennel Club
Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

Resposta da Royal Kennel Club
Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

Resposta da Royal Kennel Club
I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

Resposta da Royal Kennel Club
The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

Resposta da Royal Kennel Club
One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

Resposta da Royal Kennel Club
Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!
Kind, patient helpful, understanding and very helpful service.
Thankyou Gloria 🙏

Resposta da Royal Kennel Club
Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

Resposta da Royal Kennel Club
Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

Resposta da Royal Kennel Club
I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.

Resposta da Royal Kennel Club
I contacted Loren today to discuss my new litter registration. I had made some errors completing the online form and she got the issues sorted out and puppy registration authorised for me.
Loren was very efficient, understanding and very kind to speak to. Thank you Loren.

Resposta da Royal Kennel Club
Marie was very helpful and efficient. She resolved my problem quickly and effectively.

Resposta da Royal Kennel Club
She was super polite helpful and nice

Resposta da Royal Kennel Club
The advisor Natalie, was professional and friendly, took time to understand the problem I was having and found the solution. She was absolutely brilliant and world make me confident to use and recommend the kennel club.

Resposta da Royal Kennel Club
I was enquiring about my litter registration today, Liv was great, and got straight onto and got it processed.
Thank you.

Resposta da Royal Kennel Club
Marie was exceptionally helpful. Knowledgeable and cheerful. A very nice phone call

Resposta da Royal Kennel Club
Contacting from overseas I wrongly anticipated a stressful time The kennel club were so helpful and so quick to respond it is very much appreciated
Well done

Resposta da Royal Kennel Club
Quick to answer the phone. Really helpful when giving advice.

Resposta da Royal Kennel Club
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