Royal Wolf Avaliações 

576
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Your Manager in Rockhampton (Ben Griffin) was very helpful and expedient in helping to solve our off road parts bulk storage problems. His follow ups after providing three containers to our site... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Yep OUTSTANDIN Service thanks Great Communication from the moment i made an initial enquiry rite thru to Delivery which always ensures a trouble free experience. Even that Delivery Process was PE... Ver mais

Avaliado com 5 de um total de 5 estrelas

These guys are amazing people they go over and beyond for their community, clients and all fellow Australians. When the northern rivers were in desperate need for refrigerated containers Royal Wolf st... Ver mais

Avaliado com 5 de um total de 5 estrelas

Container arrived Friday afternoon. Very happy with it. The Truck driver, Stev, was excellent.. container in the exact place we wanted it.. Highly recommend you guys to anyone.. The whole transaction... Ver mais

Detalhes da empresa

  1. Serviços Empresariais

Informação fornecida por fontes externas variadas

Royal Wolf offers a wide range of shipping container and portable building products catering to the needs of anyone requiring a unique and portable container solution. With 37 branches located across Australia & New Zealand, we specialise in the hire, sale and modifications of shipping containers.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

576 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(576)

2 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Unfortunately the courier company…

Unfortunately the courier company damaged our property on arrival of the container and we are still chasing it up.

7 de dezembro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Alisha thank you for providing us feedback on your recent transaction. I am sorry to hear it has not been to our standard and I will follow this up with your sales representative. Cheers RW.

Avaliado com 5 de um total de 5 estrelas

Very helpfull staff

Very helpfull staff, pleasant and friendly,
Always happy to try and answer questions,

7 de dezembro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Susan - glad to hear you had a wonderful experience with our team! Cheers RW

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Michelle was very friendly, helpful & prompt with returning phone calls. Delivery was organised within our required timeframe.

7 de dezembro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Toni - thanks so much for the great feedback! We hope we can assist you again in the future. Cheers RW

Avaliado com 5 de um total de 5 estrelas

fantastic

fantastic, could not have asked for better service or quicker delivery.

7 de dezembro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Vicky - wonderful to hear you had such a great experience with our team. Cheers RW

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service. Will definitely use them again

7 de dezembro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Karin - thank you for the wonderful review! We hope we can assist you again in the future. Cheers RW

Avaliado com 5 de um total de 5 estrelas

Thank you Geraldton Branch

The lovely lady in the Geraldton office could not have been any more helpful. RW have dropped their pricing a fair bit which was a good surprise and also a reason for going back to them again as well. Thank you fir a good customer experience.

10 de novembro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Ryan - Thank you so much for the wonderful review. We hope you can assist you again in the future. Cheers RW

Avaliado com 1 de um total de 5 estrelas

Very poor service

Very poor service. Beware of the charges they impose when removing rented containers. When you dispute it, they dig in and argue that you should pay the extra costs. Avoid this company.

23 de outubro de 2020
Avaliação não solicitada
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Ron - Thank you for your feedback. We can't seem to find any details in our system under your name, Ron Nome. If you can email us with more details (account name, email or number used) we can have a look into this matter for you. You can email us direct at info@royalwolf.com.au
Look forward to hearing from you so we can resolve this matter with you. Cheers RW

Avaliado com 5 de um total de 5 estrelas

Gary found us a great container

Gary found us a great container, good communication during whole transaction & company used to deliver container superb.
This is the second container we have purchased, good experience both times.

18 de outubro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Mark - Thanks so much for a wonderful review! Cheers RW

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, great product and delivery on time . Staff friendly and helpful.

16 de outubro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Thanks for the great review Tracey! Cheers RW

Avaliado com 4 de um total de 5 estrelas

Everything went fine

Everything went fine, except the container was loaded the wrong way around

16 de outubro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Michael - thank you for your feedback, sorry to hear there was an issue with how the container was loaded for delivery. Hope everything still went well with delivery. Cheers RW

Avaliado com 1 de um total de 5 estrelas

Had a container droped off to pack up…

Had a container droped off to pack up our furniture. (Royal Wolf contractor). So they had to move it to the right address.

When it was time to have the container removed at the end of the rental, the same contractor was told not to pick the container up around the time the near by school ended for the day. (that's exactly the time the contractor came to pick up the container.)

The contractor damaged the gate. He was in a rush because of all the traffic & children around.

The contractor didn't admit to his management or to us he had damaged the gate.

I reported the damage to the contractor company that afternoon with no satisfaction & had to call the company back to see what they intended to do.

Sara reported it to Michael from royal Wolf townsville the next day. It didn't get fixed untill I called again today. There was no follow up call from Michael to ensure the damage had been repaired or repaired it him self..
We have a two year old lill man & that is what keeps him off the road.

I'm not happy at all & I want a full refund of the transport & hire due to the incompetence of the contractor on two counts, & the royal manager who didn't act on it the afternoon by going to the location to assess the damage & have the damage repaired the next day.

16 de outubro de 2020
logotipo da Royal Wolf

Resposta da Royal Wolf

Hi Alan - thank you for your honest feedback. Sorry to hear of the issues you had with your order. I have passed this onto management to handle. Cheers RW

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais