Roy was extremely helpful, knowledgeable and friendly - and he's a great Cajon player to boot! He took the time to talk me through the intricacies of choosing a Cajon, and helped me select a tambourin... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Wonderfully helpful skilled service by experienced people at the very top of their game. An enormous pleasure to go there!
Incredible drum shop with friendly staff. A experience just to visit! Will definitely be coming back soon!!
Rubixdrums is a warm welcoming place - the products and range of products are second to none. Everyone there is keen to help and to give the best possible advice. They took time out to formulate a fan... Ver mais
Detalhes da empresa
Escrito pela empresa
Rubix Drums - The One-Stop Shop For All Your Drumming Needs Shop & Studios, Servicing & Hires, Bookings & Visas
Informações de contato
Unit 3 Belvue Business Centre, UB5 5QQ, Northolt, Reino Unido
- rubixdrums.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super helpful and efficient!
Was just in to grab a hi hat clutch for…
Was just in to grab a hi hat clutch for the drummer in my band before a gig. Very good customer service and quick in and out sale. Will definitely be back!
A great drum shop staffed by folk who…
A great drum shop staffed by folk who know their job well
Cymbals Purchase
Clear website, great product photos. Good prices and quick response to questions. Great service.
Great drum store
Great store. Lots of choice, knowledgeable and friendly owner, and the showroom is drum heaven.
Outstanding drum outlet.
Love this place.The service you get is second to none.They stock absolutely everything you need at a very reasonable price.Nothing is to much trouble and you can actually try out the kits and symbols in the shop with no pressure sales techniques.I highly recommend the symbols they produce themselves as they sound out of this world.They also have a recording studio upstairs you can hire out which I use at least once a week complete with 2 full size kits that are definitely the best kits that I've played and ever heard.Definate 5 stars from me.
Great price and instant delivery
Having been a pro drummer from 20 years…
Having been a pro drummer from 20 years now .. having Rubix drums is a luxury: great treatment from Bence and Roy and co.
A huge range of gear, new/ vintage/ second hand (refurbished and well looked after).
Everything you can imagine to support your collection of drumming gear. If it wasn’t for physical shops like this we will have nowhere at all to try the products before buying!! Plus you buy with no pushy sales man, instead you get great advice and honest customer service.
Don’t buy from business who have NO PHYSICAL showroom with real people giving you real advice (like amazon etc) : support shops like this or we will never be able to try before we buy.
I always felt like an amazing experience to pop round to Rubix !!! Will recommend without hesitation! A dream come true!!!
Awesome to work with
Awesome to work with!
Very kind and passionate about their work.
Also available at requests.
I recommend this store!
Helpful staff
Helpful staff, comprehensive display of products: drums, cymbals, accessories etc., with the facilities to try them all out.
What an amazing shop
What an amazing shop, proper old school drum store run by great knowledgeable drummers, for drummers…
Thanks boys
Great Drum Shop one of the best l’ve…
Great Drum Shop one of the best l’ve seen. Very helpful & attentive staff. Loads of good gear, 2 floors full of it.
Warning!!
Don’t waste your money here.
They don’t keep what they promise!
They keep telling you the cymbals are on the way. They keep telling you they will make videos for you to choose the cymbals you want.
They keep promising they will send you a gift because you we’re waiting for so long!!
It’s all sweet talk! They never did what they promised! No videos, no gift, and finally I got some heavy (really bad cymbals) I didn’t ask for.
And this is the worst part!!
When the cymbals finally arrived after 10 weeks of waiting, They sent me the exact opposite of what I ordered!!?
I told them specifically to send the best thin and washy jazz cymbals They got!!! AndI got really heavy, thick, really bad sounding rock cymbal’s.
I ordered extra light weight!
I wrote them my frustrations, and then a long dialogue on email took place.
Here They treated me like a spoiled kid. Telling me my attitude and my frustration was unacceptable and bla bla bla.
Well, I’m 56. Been playing since I was 11. I’m from Berklee (professional performance Jazz drummer)
I was the drummer in Junior Senior (Move your feet) touring all over the world! I been playing on more than 400 albums, and I have made 4 price winning indie jazz albums in my own name!
And this shop told me that I don’t know how to handle a cymbal!
I thought This joke of a deal ended when I returned the cymbals! But no!
Now they told me I put marks and fingerprints on them and they charged 25% of the return!
I never played these cymbals. I only hold them in my hands to tap the finger sound, and then I put them back in the bags. They sounded really really bad. Not in tune, weight issues from bad hammering! Really really bad cymbals! In my opinion, they should never be sold to anyone.
Well they sent me pictures of the returned cymbals and yes, there were black marks on them! I don’t know were they came from! I did not make those marks!
I think the marks were caused by the cold whether! It’s freezing outside at the moment, and the cymbals were 2 weeks under transportation from Denmark to Budapest! (The cold can actually harm certain cymbals) I have seen it before.
But whatever! The really sad thing is that this shop is so determined to tell me and you, that they did everything by the book! And they did nothing wrong!
That’s not true.
And it all comes down to one thing!
If they had the made the videos as promised, this argument would never had happened. I would never have bought those cymbals, and most importend. My frustrations would never had happened!
And finally here comes another warning! If you order from outside the UK, you won’t get the money back that you paid in tax! Its 1/4 of the final amount you loose just there.
(This is a fact i Think customers deserves to know!)
So this adventure was very expensive for me, (I also had to pay for the return to Budapest.)
I actually find this hole deal completely ridiculous and i won’t recommend this drum shop to anyone!
And btw I don’t regret being angry! And I don’t regret the things I wrote. And I don’t care that they feel the need to publish that. They caused all the problems themselves.
I even apologized twice for my frustrations but they didn’t care! They asked for it!
(Just read the respond from the shop)
It’s not correct I never received any kind of gift. And I did never got the videos as promised.
Videos that would had saved me from all this mess!

Resposta da Rubix Drums
Good Pricing
Good Pricing, quick delivery, what I require usually in stock too A++
Absolutely fantastic
Absolutely fantastic, Awesome, Brilliant service .
Thanks
From IAN PORTER.
Fast and extremely well packed.
Two times I have ordered from Rubix. Both times the delivery time was 1/3 of the estimated delivery time. 5 days overseas. The snare wires were extremely well packed, Thick carton and TRIPLE packed! Should I complain about I had to spend two whole minutes unpacking? ;-)
Absolutely recommend, outstanding service!
Rubix has brilliant customer service…
Rubix has brilliant customer service and very knowledgeable staff who know everything you need to know about drums! I personally love the brands they offer such as Rohema and ZYN. I can say I will be using these brilliant brands a lot more, they are made with love and sound amazing! If you are ordering online Rubix has a very fast shipping system!
100% recommend.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







