RubyHost Avaliações 

44
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy setup, panel is easy to use too. Server has been pretty smooth and whatever questions I did have I got support in good time, there also really nice and easy to talk too.

Avaliado com 5 de um total de 5 estrelas

Was using a different host before but the hardware didn't meet my needs. Switching to RubyHost was definitely the move, best hardware in the business. My players have a way better time with way bett... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using RubyHost for my Minecraft server, and honestly, it's been such a great experience. The performance has been super reliable, and the uptime is solid—haven't had any major issues at all.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

To start off this company in the past has had some of the worst security practices I have ever W E 0 To start off this company has had some of the worst security practices I have ever seen!!! Their... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de hospedagem na Web

Escrito pela empresa

RubyHost, the crown jewel of the hosting industry. Our state-of-the-art performance, powered by Ryzen 9 9950X processors and owned hardware, ensures your server runs smoother than ever. At RubyHost, Customer Satisfaction is Our Royal Decree. We treat each customer like royalty, providing exceptional support and reliability.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

44 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,1

Todas as avaliações

(44)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible security and management

To start off this company in the past has had some of the worst security practices I have ever W
E 0 To start off this company has had some of the worst security practices I have ever seen!!! Their 14 year old employee who had access to root on their servers deleted all their client data and they had no backups. I have had issues with their CEO Xander being extremely unprofessional in my DM's as well as in general with people seen!!! Their 14 year old employee who had access to root on their servers deleted all their client data and they had no backups. I have had issues with their CEO Xander being extremely unprofessional in my DM's as well as in general with people.

21 de janeiro de 2025
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Hey David,

Hope you had an amazing weekend!
RubyHost did end up merging into my host (EnderHost), and we took on the branding and LLC.
Unfortunately, I was not here when that happened, so I can only apologize on the previous RubyHost's behalf.

Rest assured that everything is on EnderHost's infrastructure now which is fully secured. We take offsite backups as well everyday :)

- Shaum

Avaliado com 5 de um total de 5 estrelas

Amazing hosting company

Amazing hosting company, the hardware is really good, the performance is blazing fast and the stability has been really good.

Support answers really fast and works with you to resolve the issues, I have no complaints about the support at all.

I recommend this hosting company to everyone, the prices are extremely competitive maybe even the best in the market right now.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Thank you for the feedback and recommendation :)
- Shaum

Avaliado com 5 de um total de 5 estrelas

Great customer support and fast files transfer

Great customer support and extremely fast file transfers. MC server was also very stable.

20 de dezembro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Customer service is something that we hold to the highest standards here and we are happy to hear that you had a great experience!
Thank you for choosing EnderHost :)

- Shaum

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, outstanding servers and straight forward staff, no complaints from us!

31 de dezembro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Happy to hear!
Thank you for the review :)

- Shaum

Avaliado com 5 de um total de 5 estrelas

Very good transition over from my old…

Very good transition over from my old host was easy and the admins are very helpful with getting you up and running quickly I’ve gone ahead and prepaid for the year so I don’t need to check back till next year! Great work to the team at GameGrid

11 de dezembro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Thank you for the kind words and welcome to the family!
Look forward to serving for years to come :)

- Shaum

Avaliado com 1 de um total de 5 estrelas

Horrible hardware the worst customer…

Horrible hardware the worst customer service I have ever had I have nothing but regrets after dealing with this company the owner is arrogant and disrespectful would not recommend.

28 de novembro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Hey Marco!

My name is Shaum, the new Managing Director of RubyHost.
It is saddening to hear that your experience was far from excellent.

The previous RubyHost is no more, and I am here to ensure that the performance and customer service is top notch with the new RubyHost.

I have sent a request information request through Trustpilot's system to learn more about your experience and see if we can provide some compensation as well.

Hope you can give us another chance :)

Avaliado com 3 de um total de 5 estrelas

Good Performance and Pricing, but Critical Security Issues

Hi im EnderMythex, I’ve been using this hosting service for my Minecraft server for a few days now, and here’s my feedback:

What I liked:
- When I first purchased a server with 4 GB of RAM, everything worked perfectly. Later, my friend and I decided to upgrade to 8 GB for better performance, and the transition went smoothly.

- The server’s performance was excellent, with great stability. Additionally, the price is very competitive: €5 for 8 GB is quite affordable.

- The support team was initially very responsive: my friend opened a ticket, and they replied almost instantly.

What needs improvement:
- A major security issue affected not only my server but also their entire site and all client servers. This breach resulted in a widespread hack that rendered my server unusable and caused the total loss of my data.

- Regarding support, after their quick initial response to my friend’s ticket, they stopped replying, which was frustrating. However, when I opened a ticket myself to inquire about the incident and my data, the owner responded promptly and professionally, which I appreciated.

Overall Rating:
- Server performance: ⭐⭐⭐⭐⭐
- Value for money: ⭐⭐⭐⭐⭐
- Customer support: ⭐⭐
- Data and service security: ⭐

I want to thank the team, especially the owner, for their responsiveness and transparency during this incident. However, significant improvements in security are absolutely necessary. If I hadn’t lost my data and everything had gone smoothly, I would have gladly given 5 stars.

Best of luck to the team in improving their services in the future!

10 de dezembro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Thank you for the honest review about your experience in all aspects.

It is amazing to hear that you enjoyed the server's performance and believe that the value for money is top tier.

The previous RubyHost is no more, they merged onto EnderHost's infrastructure which is fully secured. I can promise you that something like this would not happen again as we take offsite backups everyday of our services. Customer service is something that we hold to the highest standards with the new RubyHost.

Hope you can give us another chance :)
- Shaum

Avaliado com 5 de um total de 5 estrelas

Excellance.

GameGridServers is an excellent host and their staff team is one of the best, they go above and beyond to help sort out problems and more. Overall, I have nothing, but positive interactions here.

2 de dezembro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Thank you for sharing your experience, we are happy to hear that you were happy with our customer service :)

- Shaum

Avaliado com 5 de um total de 5 estrelas

Why you should use RubyHost

RubyHost makes it cheap and very good servers then other small hosting companies I personally don't use them their prices do make me want to do business with them Will Recommend

2 de novembro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Thank you for the recommendation!
- Shaum

Avaliado com 5 de um total de 5 estrelas

RubyHost Is Great

Very cool, very good and helpful staff team.
Completely 10/10 service. ඞඞඞ

30 de outubro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Hello It's the real Ron3334

Hello It's the real Ron3334.
First I Used bisect hosting It was good at first, but when I switched to rubyhost I noticed that's I could get 8 GB For the same price as 4 GB on bisect And because of that, it wouldn't say that my server was overloading.
Also I got more Storage as well, like 80 gb. The service was a lot better Like all I had to do was text in their discord
And they responded so fast.

28 de outubro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Hi Ronald,
Thank you for using us, we're glad you enjoy our service.

Avaliado com 2 de um total de 5 estrelas

rubyhost bribes users to review good

i buyed ruby host minecraft server and they dm me saying 10% discount if i rate 5stars on trustpilot. i think its bad business practice but server is good

28 de outubro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Hi Sreeram,

Please email cam.k@rubyhost.net with the name of the staff member telling you to review us in your DM's. Our staff members are not supposed to do this.

Avaliado com 5 de um total de 5 estrelas

Very W staff

Very W staff, also works really well. 10/10 Definitely would recommend for those who want something that works.

28 de outubro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Thank you for your kind review!

Avaliado com 5 de um total de 5 estrelas

Solid hosting service!

I've been using RubyHost for my Minecraft server, and honestly, it's been such a great experience. The performance has been super reliable, and the uptime is solid—haven't had any major issues at all. Whenever I needed help, their support team responded really fast and helped me out with no hassle. Plus, their pricing is pretty affordable for what you get. If you're looking for a good host for your Minecraft server, I'd definitely recommend giving RubyHost a try!

19 de outubro de 2024
Avaliação não solicitada
logotipo da RubyHost

Resposta da RubyHost

Thank you Lunar, we're happy to provide spectacular support to our users.

- Cam

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