Excellent quality! After buying one cotton loop rug for the living room, I bought more. All of the them were either all cotton or all wool; totaling 11 rugs (some were from 3rd party vendors).I pref... Ver mais
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Veja o que dizem as avaliações
I did not like the rug I purchased. Delivery was pretty quick but I had to pay to return and the return instructions were not as straight forward as other stores. Edit: I appreciate the quick respon... Ver mais
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Very fast delivery. Rug looked just like picture that was advertised. Very nice quality, beautiful colors and very soft as described. Designed to look like an expensive hand knotted rug. I am usually... Ver mais
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Rug was as portrayed on the website. Actually the heather in the fabric was better than expected. Ordering was easy, delivery prompt. Would order from Rugs Direct again.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
From the comfort of your home or office, you can easily search and shop for rugs by any combination of style, theme, color, size, shape, material, brand or price. And we’ll deliver them to you absolutely free to any address in the contiguous USA. Currently we offer over 180,000 selections and we add new inventory almost daily. You'll also get our 110% Price-Match Guarantee and 30-Day, In-Home Trial. You can't make a mistake when you buy from Rugs Direct.
Find the perfect area rugs for your home at Rugs Direct.
Escrito pela empresa
- Why buy from Rugs Direct?
- FREE Shipping Over 150,000 rug choices shipped at no charge to your home or office anywhere in the contiguous USA. Risk-Free In-Home Trial Don't like it? We'll take it back within 30 days, no questions asked. You are responsible for return shipping fees. 110% Price Match Find it for less elsewhere? We'll not only meet but beat any competitor's price by an extra 10%.
Why buy from Rugs Direct?
Free shipping, 30-day in-home trial and 110% price match guarantee says it all!
We ship your rug absolutely free to any address in the contiguous USA. Also you have 30 days to enjoy it in your home, but if you decide to return it, we'll take it back - no questions asked. (You are responsible for the return shipping costs.) And if you find anything we sell for less anywhere online or in a store, we will not only meet that price, but beat it by an extra 10% of the difference. You can't make a mistake when you buy from Rugs Direct.
Informações de contato
Estados Unidos
- 888-464-1447
- info@rugsdirect.com
- rugs-direct.com
4,3
Excelente
48 mil avaliações
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Resposta de Rugs Direct
Hello,
We're happy you had a great experience with our service and products! Thank you for taking the time to leave us a review.
The Rugs Direct Team
Rugs looks beautiful in the prom
Rugs looks beautiful in the room. Love it! The price and quality can’t be beat.
8 de abril de 2026
Resposta de Rugs Direct
Hello,
We're so happy to hear that the rug looks beautiful in the room! We appreciate you letting us know about the great price and quality!
The Rugs Direct Team
Excellent quality, beautiful rugs, quick delivery
Excellent quality! After buying one cotton loop rug for the living room, I bought more. All of the them were either all cotton or all wool; totaling 11 rugs (some were from 3rd party vendors).I prefer not to have synthetics like polyester due to outgassing. Rugs Direct lists the composition for each rug on the website. These rugs are absolutely beautiful!!!
They all arrived quickly, under the estimated shipping time. It's so satisfying when a company has veracity and is dependable.
6 de março de 2026
Resposta de Rugs Direct
Hello,
We appreciate you sharing your experience! We're happy to hear that you found the perfect cotton and wool rugs and were pleased with the fast delivery. It's great to know that our listed rug compositions and dependability met your expectations. Thanks for your positive feedback!
The Rugs Direct Team
Rug Quality is Great!
Rugs shipped as expected. Rugs are beautiful. Love rugs Direct! Will continue use them.
26 de março de 2026
Resposta de Rugs Direct
Hello,
We're happy to hear that your rugs arrived as expected and that you find them beautiful! Thank you for your continued support; we appreciate your business.
The Rugs Direct Team
Looks just as pictured and the quality…
Looks just as pictured and the quality is excellent!!
9 de abril de 2026
Resposta de Rugs Direct
Hello,
We're so happy to hear that the item looks just as pictured and that you find the quality to be excellent!
The Rugs Direct Team
Resposta de Rugs Direct
Hello,
We regret hearing about the recurring rug issue. We'll investigate to prevent this from happening again.
The Rugs Direct Team
Great Rug!
Rug was as portrayed on the website. Actually the heather in the fabric was better than expected.
Ordering was easy, delivery prompt. Would order from Rugs Direct again.
9 de abril de 2026
Resposta de Rugs Direct
Hello,
We're happy to hear the rug matched the website portrayal and the fabric heather exceeded expectations! It's great that the ordering was easy and the delivery was prompt. We appreciate your order!
The Rugs Direct Team
Resposta de Rugs Direct
Hello,
We're happy to hear that the process was smooth for you! Thank you for your positive feedback; we appreciate it.
The Rugs Direct Team
Excellant Product
Excellant purchase, arriving earlier than expected, quality of carpet is good. Purchase price reasonable.
9 de abril de 2026
Resposta de Rugs Direct
Hello,
We're so happy to hear that you're pleased with the carpet's quality and reasonable price, and that it arrived ahead of schedule! We appreciate your purchase.
The Rugs Direct Team
Always great to do business with Rugs Direct
Arrived as promised. Always great to do business with Rugs Direct. Life should be simple and Rugs Direct makes it easy... always my go-to resource.
8 de abril de 2026
Resposta de Rugs Direct
Hello,
We're happy to hear the rug arrived as promised! It's wonderful to know doing business with us is great. We appreciate you considering us your go-to resource!
The Rugs Direct Team
The store is fine
I did not like the rug I purchased. Delivery was pretty quick but I had to pay to return and the return instructions were not as straight forward as other stores.
Edit: I appreciate the quick response from rugs direct, it’s very appreciated. I also apologize because the instructions to return weren’t too difficult, I’ve just experienced easier returns with other stores. The main difficulty I encountered with the return was to click on a link that I could not see in the email due to text color.
6 de abril de 2026
Resposta de Rugs Direct
Hello,
We appreciate your feedback and time. We're sorry the rug wasn't what you expected and the return process was difficult. We'll review our return instructions.
The Rugs Direct Team
Beautiful rug
Beautiful rug. Ordered over the phone. Customer service reps were very helpful. I previously ordered and returned another rug. CS reps were very helpful then, too.
7 de abril de 2026
Resposta de Rugs Direct
Hello,
We're happy to hear that you find the rug beautiful and that our customer service representatives were helpful during your orders and return. We appreciate your positive feedback!
The Rugs Direct Team
Resposta de Rugs Direct
Hello,
We regret the shipping delay. We'll review our processes to improve our delivery times in the future. Thanks for your feedback.
The Rugs Direct Team
Description of the Keaton KEA01 rug…
Description of the Keaton KEA01 rug colors is not correct. Described as rust and green. There is not one bit of green in the rug. It is a mocha brown and rust. I am disappointed in the colors. The rug is nice but not what I expected.
8 de abril de 2026
Resposta de Rugs Direct
Hello,
We appreciate you taking the time to share your experience. We're sorry the rug's colors weren't as expected. We'll review the product description to ensure it's more accurate.
The Rugs Direct Team
Resposta de Rugs Direct
Hello,
We're happy to hear that you find our products beautiful. We appreciate your recognition of our packaging!
The Rugs Direct Team
The stripe rug delivery was
The stripe rug delivery was
Perfect but the colors didn’t work.
The other rug was a 12’ long runner that was folded to fit into a tiny box. There’s no way I’m interested in steaming multiple creases out of a rug. It should have been sent rolled up as all fine rugs are.
8 de abril de 2026
Resposta de Rugs Direct
Hello,
We appreciate your feedback. We're sorry the stripe rug's colors didn't suit your needs and that the runner's packaging caused creases. We'll review our shipping methods to prevent this issue in the future.
The Rugs Direct Team
Not the color that was pictured
The shipping was fast. But the rug color looks nothing like the picture and the quality is really disappointing. I have a living room rug from you that I absolutely love. I should have looked to see that this is synthetic.
7 de abril de 2026
Resposta de Rugs Direct
Hello,
We appreciate your feedback and are sorry the rug's color and quality were not what you expected. We'll review the product description to ensure it's accurate. We value your business.
The Rugs Direct Team
I love my new rug
I love my new rug! It was easy to order, shipped quickly and exactly as described. THANK YOU
25 de março de 2026
Resposta de Rugs Direct
Hello,
We're so happy to hear you love the rug! We appreciate you letting us know that the ordering process was easy, the shipping was quick, and it met your expectations.
The Rugs Direct Team
Expect a good product
My daughter bought a great new rug for her family room. I asked where she bought it. She said Rugs Direct. I've ordered 2 matching rugs & only the smaller one has come so far. The larger one ships next month. So far, I'm very impressed with this first one. And it gets the approval of my 2 cats who can be picky. I find them lying on it all the time, happy as clams.
7 de abril de 2026
Resposta de Rugs Direct
Hello
We're glad you're impressed with your new rug! It's wonderful to know your cats approve. We appreciate your patience with the delayed shipment of the larger rug and hope you love it just as much when it arrives next month. Thanks for sharing!
The Rugs Direct Team
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