Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Top service! Many thanks for the swift, secure delivery. Bonus for not using Evri or Inpost/Yodel.
There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... Ver mais
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Ver mais
4,6
Excelente
230 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding service from RUK bikes.
Outstanding service from RUK bikes.
I managed to snap the front axle of my Giant hybrid bike on Sunday morning. A quick google of the part showed it available at RUK bikes at a competitive price with free 24hr delivery. I sent a short message via the web chat not expecting a reply until Monday, however I had an immediate response.
On completing the purchase on Sunday afternoon I was delighted to receive a dispatch notification with Royal Mail tracking number. The axle was delivered this morning and back on the road.
12 de maio de 2024
Avaliação não solicitada
Brilliant service all round
Fast postage, fair price. Will use again, was skeptical as hadn't heard of them but brilliant service all round.
29 de abril de 2024
Well packaged and excellent delivery…
Well packaged and excellent delivery time along with updates.
15 de abril de 2024
Tracking is not available and I have…
Tracking is not available and I have not yet received the item.
18 de março de 2024
Resposta da Ruk Bikes
As per our standard procedure, you should have received an email notification containing the tracking details once your order was packed and ready to ship. Upon checking your order, I can confirm that the tracking information was indeed sent to you.
However, it appears that there might be a delay with this particular shipment. While international shipments typically take up to two weeks to arrive, your package en route to Dubai seems to be experiencing a longer transit time than usual.
Please rest assured that I am actively looking into this matter and will do my utmost to chase up the shipment and provide you with any necessary updates. Your satisfaction is our priority, and we appreciate your patience and understanding in this situation.
Fast service
22 de março de 2024
Great communication
Great communication, super responsive when I was uncertain about the delivery window and a great wheel
22 de março de 2024
Awesome price and great service
Awesome price and great service, shipped fast no issues
8 de março de 2024
Purchase of cheap front wheel…
Purchase of cheap front wheel replacement was quick and easy , wheel was delivered as expected , no issues with the new wheel, will use rum-bikes again.
11 de março de 2024
Quick and trouble free delivery
Quick and trouble free delivery. Bike wheels exactly as described. Would definitely buy from them again.
11 de março de 2024
sent wrong item
4 de março de 2024
Resposta da Ruk Bikes
Hi David, I can only apologise for this. We did apologise at the time and quickly rectified the error. I think the fault was down to me reading the tooth count incorrectly. I picked a 38T chainring instead of a 36T. I think I read it wrong on the label, I plan to get some reading glasses but have been putting off for a while now. It won't happen again!
Good prices quick delivery
Cheapest price for the chain I wanted and super quick delivery
29 de fevereiro de 2024
Received excellent customer service.
Received excellent customer service. I discovered the sprocket I had ordered was incorrect due to me ordering the wrong size. I was very pleased that a return could be made and that the correct size was sent out immediately. No bother.
12 de fevereiro de 2024
Great service at a great price
Great service at a great price, highly recommended. If I need more bike parts I’ll get them from Ruk
26 de fevereiro de 2024
Quality of product and rapid delivery m
23 de fevereiro de 2024
Easy to order and quick delivery Will…
Easy to order and quick delivery Will use again
13 de fevereiro de 2024
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