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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had a great time while travelling through Malaysia with Rustic Travel. Always had the opportunity to text my contact person Jonathan for scaduling, advices and changing plans. Thanks!

Avaliado com 5 de um total de 5 estrelas

Great trip through Malaysia All transfers went smoothly, hotels organised were perfect and the guided day tours were enjoyable and well planned. Our KL guide Lucas was brilliant and the service and... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish our experience with Rustic Travel has been exceptional. Instructions for each step always arrived at exactly the right time and everyone who picked us up always arrived on time w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything that we wire promised from the start when we bought the trip to Bornen has been fullfilled and to our satisfaction. Due to the airspace crisis which no one could predict. Jonathan helped... Ver mais

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

We are experts in quality holiday packages - Tailor-made to perfection.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

208 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Happy Days in Malaysia

Our excellent Experience:
Opportunities for varied and great Nature Tours in Malaysia and get in touch with local life.

The Organization of Rustic-Travel was always reliable, the Staff was friendly, helpful and always on time. We fell always informed and safe.

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

14 dage i Malaysia / Borneo

Gode oplevelser og gode guider i Kuala Lumpur og Borneo. Kontakt personen Jennifer Alexander er virkelig dygtig. Vi blev indlogeret på et hotel som var ulækker. Efter at have sendt billeder og video til Jennifer blev der reageret omgående. Vi blev hentet 30 min senere og indlogeret et andet lækkert sted.

12 de outubro de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Mange tak for at give jer tid til at skrive om os. Det betyder meget og vi vil sørge for det bliver givet videre til Jennifer, tak

Avaliado com 5 de um total de 5 estrelas

Rustic Travel? A must for Malaysia and Borneo travel...

We are very enthusiastic about Rustic Travel. Our 3-week Malaysia & Borneo trip was booked by Diamir in Dresden, who work with Rustic Travel. I would like to thank Jennifer Alexander from Rustic Travel for her efforts. We could ask any question at almost any time via WhatsApp and Jennifer took care of it immediately. One hotel on the tour was a bit run down, but that's not Rustic Travel's fault. They surprised us in our last hotel on the tour with dinner and a fantastic room upgrade. Simply amazing. If I could, I would give 10 stars. The whole tour was very well organized and the places we went were very well chosen. We enjoyed Malaysia and Borneo and would like to warmly recommend Rustic Travel at this point, thank you very much for EVERYTHING!!!!

1 de outubro de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thank you so much for your review. This has been shared with Jennifer :)

Avaliado com 5 de um total de 5 estrelas

Fantastic travel to Borneo

We were a Danish family of 5 traveling to Malaysia and Borneo - Kuala Lumpur, Kuching, Sandakan and Kota Kinabalu - for 17 days with a packed and preplanned program including sightseeing, trips, rafting, jungle stay etc. During our stay we had our own specific guides and transportation. All guides - Mr. Tan, Mr. Robert, Mr. Zaimi and Mr. Shawn were very experienced and kind resulting in a fantastic trip allowing us to see the big 5 in the wild on several occasions. Jennifer Alexander in the background ensuring everything running as planned.

6 de setembro de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thanks a lot for your nice review. We are happy that you have enjoyed your stay. We have shared your review with everybody involved :)

Avaliado com 5 de um total de 5 estrelas

Well planed

Well planed, nice place's we stayed. And everything ran as clockwork

8 de setembro de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

We are happy you had a good stay. Thanks.

Avaliado com 5 de um total de 5 estrelas

Rustic Travel made our tour in Malaysia…

Rustic Travel made our tour in Malaysia amazing. A special mention to YB, our guide that followed us everywhere, until the jungle. Kind, well organised, very patient and always with a smile, he made our trip unforgettable. We highly recommend YB- Rustic for your trip in Malaysia

1 de setembro de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thanks for your review and we have shared it with YB :)

Avaliado com 5 de um total de 5 estrelas

Z, the smiling lady

Z, the tour guide made experience fun, light though still full of information. We definitely recommend the experience.

28 de agosto de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thank you for your comments. We will pass the message :)

Avaliado com 5 de um total de 5 estrelas

Plant-antic visit to Kinabalu Park

Great day visiting Kinabalu Park Botanical Centre. Our guide was knowledgable and informative about all the plant species and helped make the visit educational and fun. Would definitely recommend.

23 de agosto de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

We are happy you enjoyed Kinabalu Park. We will let the team know. Thanks

Avaliado com 5 de um total de 5 estrelas

Thanks to you i lived an amazing…

Thanks to you i lived an amazing experience in malesia. A special thank to my guide in malesia mr.yb who truly made the experience unforgettable. We loved his kindness and willingness to go the extra mile to ensure that everyone felt comfortable and engaged made a huge difference in our experience.
And to Giulia too. She gave me an amazing initial breefing and costantly at my support during the trip.
They were always available to answer questions, and provide insightful recommendations.

17 de agosto de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thanks for your kind words. We will send your message to Mr. YB and Giulia. :)

Avaliado com 5 de um total de 5 estrelas

Tour in western Borneo

The tour to Sabah Tea, staying in the long house was a great experience. Also the following day with canopy walkway an the bath in the waterfall.
Thank's a lot to our guide Roy for this great jurney and for guiding us :)

11 de agosto de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thanks for your review and we will share it with Roy :)

Avaliado com 5 de um total de 5 estrelas

Great knowledgeable guide

Very flexible, and with excellent knowledge about history, culture and religion.

7 de agosto de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thank you very much for your review :) We will share it with our guide team.

Avaliado com 5 de um total de 5 estrelas

Best ever!!

Our group had an incredible trip to Malaysia, thanks to Rustic Travel. The entire experience was definitely seamless, and our local guide, YB, was really outstanding. He was knowledgeable, very kind, and went out of his way to make our journey special. Without any doubt, YB’s enthusiasm for his own country truly enhanced our visit. To sum up, I highly recommend Rustic Travel/YB for anyone planning a trip to Malaysia – you’ll have an amazing time! 🇲🇾

27 de julho de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thanks for your review and we will share it with YB and the Team :)

Avaliado com 5 de um total de 5 estrelas

What a great travel partner/organizer

What a great travel partner/organizer. Everything has been arranged to perfection. And even as we wished changes to our busy schedule, Jennifer had no trouble of meeting our expectations. 5 out of 5 stars from a very pleased group of travelers from Denmark.

3 de agosto de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Great, we are happy to hear. Thanks for your review which we have shared with Jennifer :)

Avaliado com 5 de um total de 5 estrelas

The warm welcome by our excellent…

The warm welcome by our excellent guide, who showed us special places on our stopover in Kuala Lumpur, before continuing to the island of Borneo.

30 de julho de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thank you for your kind review. We will pass it to out Kuala Lumpur team :)

Avaliado com 5 de um total de 5 estrelas

Excellent guide

Our guide Jaybee was excellent- he looked after us from start to finish and was very knowledgeable. Our planned activities all went smoothly and we had a wonderful time exploring in and around Kuching.

3 de julho de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thanks for your review. We will pass it to Jaybee and our Kuching team :)

Avaliado com 5 de um total de 5 estrelas

our guide “zi” was very helpful and…

our guide “zi” was very helpful and showed us very well all the most interesting places in kuala lumpur… very satisfied family Moschini

28 de julho de 2024
Avaliação não solicitada
logotipo da Rustic Travel

Resposta da Rustic Travel

Thanks for your review :) We have shared it with our Kuala Lumpur team.

Avaliado com 1 de um total de 5 estrelas

Trato horrible

Trato horrible, cero profesionales y humanamente reprobables. Les pedí un viaje individual con servicio de coche y chofer, hoteles 5*, etc. Cuando estaba a una semana de salir y con los billetes de vuelo internacional España/Singapur/España ya comprados directamente por mi (más de 4.000€) me dicen que no me van a hacer el viaje, sin más explicación. Habiendo dirigido emails a los directores generales de la empresa, sólo uno me contestó que habían valorado que no podían hacerlo, después de más de 2 meses de intercambio de emails, perfilando ruta, hoteles, mis necesidades. Etc. INAUDITO e IMPRESENTABLE.

17 de maio de 2024
Avaliação não solicitada

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