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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered & paid for quantity of bottled water but delivery failed and client subsequently cancelled, Suggest payment shouldn't be processed unless stock is readily available. Very disappointing

Avaliado com 1 de um total de 5 estrelas

I ordered two mid year diaries online from Rymans. Same diary, one sage and one pink. Delivered today and I was sent TWO identical pink diaries. Trying to use the email contact form to complain kept f... Ver mais

Avaliado com 2 de um total de 5 estrelas

I visited Rymans Lamb's Conduit, and this chain of shops largely rises and falls on the quality of staff and certain products. I bought a simple US/UK adaptor which didn't work at all well and the sta... Ver mais

Avaliado com 5 de um total de 5 estrelas

DHL Express Service Point (Fast Global Money Exchange) Courier service · 12/1/24 ★★★★★ Mehreen from the hampstead shop was covering in golders green. She was absolutely amazing, her customer Se... Ver mais

3,0

Bom

O TrustScore é 3 de um total de 5

119 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,0

Todas as avaliações

(119)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The manager at the Cheltenham Ryman…

The manager at the Cheltenham Ryman store (Matt) was extremely helpful and courteous recently when I needed some assistance in producing an online Photo/Calendar. Not being too IT skilled, Matt went out of his way to produce the actual Calendar for me.
I am a regular Ryman Customer and will continue to recommend the shop.
Thanks Mike

18 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DAMAGED GOODS

I'm deaf and non-vocal with limited mobility, I'm a wheelchair user. I ordered 2 x 133Ltr storage bins which were delivered on 3rd February. One of the bins was damaged, I reported it to customer service and provided photo evidence, who tells me they will consult with their supplier before considering a replacement and could take up to 12 days.

I reminded them of their legal responsibility to provide me with undamaged items, they refuse to raise a formal complaint as per my request.
If you want to avoid this kind of drama, you might want to give these a wide birth.

3 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

yesterday I rang up the Ryman’s in East…

yesterday I rang up the Ryman’s in East cheap and spoke to the wonderful Millie who went and checked that she had to self inking stamp that I needed , To save an unnecessary journey.

when I went in to order it, she was extremely helpful in setting it up correctly, and the stamp was ready in three hours.

I would like to say how very much I appreciated her expert and friendly help.

3 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service and Print quality

I arrived late on Friday afternoon at Ryman in Coventry city centre with a large and urgent printing job and was met with nothing but kindness, patience, and professionalism. The staff were incredibly welcoming and went out of their way to help, despite it being late in the day. The print quality was excellent, and their support made a very difficult day much easier. Truly outstanding customer service.

23 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Help

I had a very tricky printing project and Youssou in the Wimbledon branch was fantastic. He persevered and worked out a solution with great patience. I am delighted with the end result.

27 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cali at the Chichester Branch is a star 🌟

This morning Sunday December 7th 2025 I went to the Chichester Branch with a request for a document (book) of 50 colour pages to be copied onto a memory stick. It was more complicated because not all the pages were A4. Cali who served me couldn’t have been more helpful. She gave very helpful advice and very efficiently carried out the job in hand. Cali then invited me to look at the result on their computer screen to make sure I was happy with the result. I couldn’t be happier and was able to send the file off to the Reviewer that afternoon who was waiting for it. Everybody in the Chichester branch is hugely helpful but special thanks to Cali for today ! A thousand thanks !😊

7 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Doesn't seem to know it's ass from its…

Doesn't seem to know it's ass from its elbow... Big sign on the door saying passport photos for Christmas here! I went in, can i gave passport photo ..." we don't do passport photos." ...... I'm guessing someone put the sign on the windowsill and they must read what's on their windowsill

19 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

George in the Abergavenny store was…

George in the Abergavenny store was fantastic! Went through different options, suggested products and did a fantastic job with a last minute printing job which turned out much better than i expected. Thank you! My first visit but based on my experience definitely wont be the last.

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks to Rymans in Blackburn

Thanks to Rymans in Blackburn. I needed parcel labels printing off my phone. Which was a positive experience. The two guys were patient, polite and very helpful. Once again a big thank you

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered a electric bin

Ordered a electric bin. Its awful doesnt open the lid half of the time makes constant buzzing noise and is problematic. Was asked to make a video of the issue. I only had it one day. I am
Not sitting around with my phone making videos of the bin. Need it returned not to make memmories of it.

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Failed to deliver

When i ordered a product with them they refunded me on the day I was ment to receive it and told me over the phone this it was because they were out of stock, this was not shown on the website, it's a clear sign of poor management.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly and helpful service

I was in a hurry and had only a minute to find and buy some A4 card, assistant Zoe (Glasgow) quickly found the product for me and I was able to get on my way. Friendly and helpful service, thank you!

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be careful at the checkout and always…

Be careful at the checkout and always double-check the amount of the check. They just charged me 2.88 for printing one (!) black and white sheet.of course it’s nothing, but unpleasant. (Real price is lower than £1)

30 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rymans Reading Berkshire

I was looking for a large condolence card for staff and colleagues at my place of work in Reading. One of my colleagues' husband passed away recently and I needed a large A4 card as there would be a lot of signatures. I couldn't find one in any of the card shops and usually use Moonpig but had a good idea to buy some thick card from Rymans and design my own. I enquired on Fri 15th Aug and a staff member told me I could design my own if I downloaded the app which I did. It wasn't easy though so not a great app. Staff haven't had training on it as you're meant to create the documents yourself and send it to Rymans just to print. I found it very frustrating so I went into the store and was helped by Cally and Dean. Cally patiently helped me with uploading and editing and we finally created one and she printed it off within half an hour. They were so helpful and patient and really lovely too. I will certainly be using this system again.

16 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ilford exchange (9am) today 04 August…

Ilford exchange (9am) today 04 August 2025. Never again!!
So this is the first time I ever entered l Rymans and I know I will never have anything to do with that shop.
I went to print few things he said service charge is £2.50 I was a bit shocked so I asked ow how come! He said he shouted I don’t make the rules! So I went ahead watching him closely his body language and how he was responding to any other questions I had. I politely told him that I could see he wasn’t happy when I asked why he rudely said it’s not about being happy or not he doesn’t make the rules and I said he’s the face of Rymans so he needs to be patient with customers and he didn’t even apologize he just went about his day.

4 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nothing was too much trouble!

I visited the Richmond (Surrey) shop this week, having been told at my local shops that they couldn't help. But Ryman's could!
My request wasn't 'usual' but I had obtained the necessary paper myself - so it was just a matter of being willing to listen and go to a bit of trouble to help. I first met Dan who immediately said, 'no problem' adjusted his machine and printed my photos onto A6 parchment paper. It took time but he said 'Don't worry - you're my customer' which made me feel very comfortable.
The following day, I returned with a few more photos and was greeted by Rais with the same friendly 'can-do' approach. I was again made to feel that time and trouble were not an issue and that I was a valued customer. I am so grateful for their cheerful and reliable help which enabled me to create a wonderful, personalised present for my daughter. I highly recommend Ryman's in Richmond for great service with a smile!

28 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Went to collect print job

Went to collect print job, no “hello”, no “please”, no “thank you” and no smile. Two members of staff, miserable as sin and I told them so. I don’t expect red carpet treatment but Jesus! Competition on the high street is fierce - make an effort. Not the first time I’ve been in Brighton store and the service is poor but this time I had to say something as it was blatant. Poor or non-existent training I assume. I’ve worked in retail and I know it’s hard but customers are your life blood.

24 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Upset

Item supplied was not fit for purpose and refused to replace the part that was defected or offer any other resolution as 30 days had past, thus meaning I spent £170 on a pergola which I can not use.

21 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DELIVERY NOISE TO WAKE THE DEAD!

If you lived within 100 yards or worse still closer to a Rymans, you would be very tempted to add more percentage to the appalling 47% of one star reviews they show on Trust Pilot for the appalling totally unnecessary unneighbourly NOISE of their twice weekly nightly 45 minute deliveries which would wake the dead, as indeed would their charging £7.99 for a ream of printing paper when you can buy 5 reams for £16 on Amazon - no amount of complaints about the noise of their nightly deliveries nor indeed requests for some neighbourly consideration results in any such niceties! So onwards and upwards to 50% one star reviews - disgusted of SW3 4TR…!

17 de julho de 2025
Avaliação não solicitada

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