Just received our Liana table in Walnut, and it is a true work of art. The deep, rich tones of the walnut grain are stunning. We already had some vintage chairs, and this table pulls the whole room to... Ver mais
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Veja o que dizem as avaliações
Diana, Today we can confirm delivery of our ordered Vivien dining table. It is truly beautiful, a wonderfully crafted piece of furniture and a showpiece in our dining area. Pleasingly it arrived a... Ver mais
The table we received is lovely. Well made and the delivery was smooth. Downside is that they advertised 8-10 weeks delivery but actually took 12 and I only found out about the delay because after 10... Ver mais
Habe vor kurzem ein größeres Projekt abgeschlossen. Eine Neugestaltung und Neueinrichtung eines Museum-Cafés in Augsburg mit 42 Stühlen. Die Anlieferung hat problemlos geklappt und die Stühle s... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our wood furniture company is dedicated to sustainable production, using only FSC-certified materials to create beautiful and long-lasting pieces for your home. Each piece is carefully crafted from high-quality solid wood, and our state-of-the-art drying chambers ensure the optimal conditions for wood to be used in furniture production. We believe that a commitment to sustainability and responsible sourcing should go hand-in-hand with stunning design, which is why our pieces are treated with Rubio Monocoat two-component oil to provide exceptional wear resistance and durability. Invest in furniture that will last for generations and support the environment at the same time.
Informações de contato
72-74 Dean Street, London, United Kingdom, W1D 3SG, W1D 3SG, London, Reino Unido
- +44 (0) 0330 043 5835
- contact@s10home.com
- s10home.com
AVOID THIS COMPANY
We purchased an oak dining table from this company around 2 months ago. Recently, we noticed that the table top has started to bow in the middle, and this should not happen to table... especially one that cost close to £1,000. I contacted S10 Home to notify them of the fault and their response has been shocking. Initially, they acknowledged the fault and offered to manufacture a steel frame that would support the table top. Whilst I was appreciative for their offer, I politely declined as I bracing the table would likely result in it cracking. A day later, I received another email from S10 Home. They refused to take the table back and despite acknowledging the fault 24 hours earlier, they claimed that I'd mishandled the tabletop, and it had been kept in an inproper environment. This is outrageous and outright dishonest. I have photos of the deformation of the tabletop and can share the email correspondence as proof.
17 de janeiro de 2024
Avaliação não solicitada
Resposta da S10home
Thank you for your review. It's important to note that the defect claim was raised following our refusal of a monetary refund for a return after 2 months of use, where prior communication confirmed the table was in perfect condition.
Dear Liam,
We value your feedback, as it helps set clear boundaries for our future customers regarding our products and services.
Regarding the timeline of events, we appreciate your communication with us since your purchase on October 20 and delivery on November 13. Your subsequent inquiries about changing the wood stain and considering a kitchen island instead of the table were noted, and we were more than happy to offer advice and discuss options.
When you brought the bowing issue to our attention on January 14, we immediately took your concerns seriously. Although the issue appeared minor and was not clearly visible in the photos you provided, we trusted your statement and sought to offer immediate solutions for your satisfaction. This included our proposal to install a metal base at no cost to you, to prevent any further issues with the tabletop's movement.
Considering that the table was in satisfactory condition for the initial 2 months, our policy, in line with legal obligations, is to address product issues through repair or replacement within the warranty period. We regret that our initial solutions did not fully meet your expectations and remain open to further discussion to find a resolution that works for you.
Lovely table!
We are loving our table, you can tell the care and attention that has been put into crafting it, worth every penny. Don't be out off by not being able to 'see it', the photos are true to life. The chairs are comfortable too! The notifications for delivery timings we excellent, keeping us well informed.
Overall, extremely happy with the service and our table and chairs, would definitely recommend.
6 de janeiro de 2024
Avaliação não solicitada
Brilliant table and customer service!
We initially found a table we liked from a well known company, however stumbled across S10homes and we are so pleased we did! The communication from start to finish has been excellent, Natalie has been very helpful in answering any questions and always responds in a timely manner. We also liked the process of being sent photos of the planks, it felt so much for personal.
The table itself is brilliant. We went for the oak table and it’s so well crafted and you can barely see the joins. The wood itself feels so smooth and sets the room off.
I would definitely recommend S10 homes and again, we are so pleased we changed our minds and went with this company instead!
6 de janeiro de 2024
Avaliação não solicitada
Table quality is 5 star
I can honestly say the communication and photos of the planks being used to make my table and bench have been so reassuring . The table looks amazing and the wood grain with the extension runs perfectly matched. The packaging to protect the table was incredible to make sure the table and bench arrived in excellent condition .
7 de dezembro de 2023
Avaliação não solicitada
Walnut table and chairs
I purchased a walnut table and chairs from S10 prior to Christmas taking advantage of their sale. The communication from S10 was excellent from start to finish. I received photos of the walnut planks that were to form my table and then photos of the finished table and chairs. On the day of delivery ( requested by me and agreed by S10) the table and chairs arrived very well packaged and protected. The table and legs were in their own wooden polystyrene lined box. The drivers and assistant brought the table and chairs in and unwrapped and assembled them. They are beautiful - very well made, smooth, amazing grain and solid. The chair seat padding is very comfortable. The driver even presented me with a bottle of beer as he left. I would thoroughly recommend S10!
22 de dezembro de 2023
Avaliação não solicitada
S10Home comes highly recommended
S10Home comes highly recommended! Their plank tables are of superb quality, and the service, particularly from Anastasia, is second to none. The quality is a cut above, with 40mm solid plank tables on offer here!
25 de junho de 2023
Avaliação não solicitada
Love My New Dining Table!
Just got my new dining table from S10Home and wow, it's awesome! The wood feels really solid and you can tell it's well-made. It fits perfectly in my dining room and gives it a nice, cozy feel. The delivery was quick and putting it together was a breeze. Plus, it's good to know they offer a 5-year warranty - not that I think I'll need it, this table seems like it's built to last. And the fact that they use sustainable wood is a big plus for me. Great job, S10Home! Can't wait to have my friends over for dinner. They're going to be so jealous!
3 de junho de 2023
Avaliação não solicitada
The coffee tables are wonderful
The coffee tables are wonderful. I liked them from the times that they were on Lots Road in Chelsea
3 de fevereiro de 2023
Avaliação não solicitada
Very satisfied with our plank table
Very satisfied with our plank table. We ended up buying also chairs and we are so happy we did!
Service was great. Fast answers on email. Totally recommend their products!
11 de janeiro de 2023
Avaliação não solicitada
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