Site was easy to navigate & received a quick response via e-mail. Payment was relatively easy, even though my 1st attempt to pay via my AMEX card did not go through. Would recommend that this option n... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
what a wonderful place, loved the whole building, the way they'd put the bathrooms into the bedrooms, the decor, all the thoughtful touches, loved the view, loved the hugely thick walls so there was a... Ver mais
Booking last minute a short getaways foe my wife and I . We thought we would not get any places available but thank you Sa venues zi will defensive start here on our next vacation.
A empresa respondeu
Stefani at SA venue handled my complaint wonderfully and am happy she explained how their booking platform works. Thank you Stefani for the great service.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses
Informações de contato
P.O. Box 2523, Clareinch, 7740, Cape Town, África do Sul
- +27 (0)21 797-1134
- bookings@sa-venues.com
- sa-venues.com
4,7
Excelente
356 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The place needs serious cleaning
The place needs serious cleaning. My wife had to do thorough cleaning on day 2 and she came across dirt under the sofa and fridge that has been there for a long time because it was stuck on the floor for some time. There are multiple cock roaches crawling in every room. That on its own is a serious turn off. There is no DSTV and the remote was not working. Water leaks when you take a shower and spills onto the toilet floor. There is no towel in the kitchen.
10 de dezembro de 2023
Resposta da SA-Venues.com
Hi Yvonne. I will pass your review onto the establishment. Thank you for informing us.
Very different experiences
Very good experience when booking a self catering appartement in Knysna.
Very bad experience when trying to book a self catering cottage at Boschendal (Stellenbosch). First SA-Venues coudn't tell me the vacancies in a period of 10 days. Then the price should be doubled. When I asked about the price, it suddenly shoud be four times as high as first indicated.
12 de dezembro de 2023
Resposta da SA-Venues.com
Hi, thank you for your review. Unfortunately many establishments handle their own enquiries, so we need to get in touch with them to confirm availability before being able to quote you. It is their responsibility to keep their rates and info up to date, which many dont as they are on multiple platforms. When we spot a discrepancy in the rates or info we get in touch with them immediately and update accordingly. We do our very best to ensure you are quoted accurately and what is displayed is correct but the establishments themselves need to play their part too. I trust you understand.
Booking Simplicity
My booking was just so easy to make through the website and the processing was faultless. I would highly recommend SA-Venues.
10 de dezembro de 2023
Resposta da SA-Venues.com
Thanks Douglas, we hope to assist with your future bookings :)
The booking was easy and the person…
The booking was easy and the person I called on phone assisted me well with a query
7 de dezembro de 2023
Resposta da SA-Venues.com
Thank you Judy, we are always happy to help :)
Shocking experience
Shocking experience.
Booked penthouse according to your information - paid and then establishment tells me the penthouse has not been rented out for past three years! They don't know anything about your site advertising them.
Why do you advertise it, take my money, confirm the booking with emails, etc. and ALL FOR NOTHING!
Also there is no contact no. or real-time support from you.
Will never use SA-venues.
9 de dezembro de 2023
Resposta da SA-Venues.com
Hi Deborah. This is a really unfortunate situation. Ownership changed and the establishment did not inform us. It is the establishments responsibility to update their content which sadly they did not. We have since been in touch with them and have amended their advert. I believe our consultant has been in touch already to ensure you had an alternative and process your refund. Kindly note that our contact number and email is on all correspondence, making it easy for guests to get in touch at any time.
Nasheta deserves an accolade
Nasheta deserves an accolade, Perseverance and patience won the Day!!!
6 de dezembro de 2023
Resposta da SA-Venues.com
Thank you very much for your review Douglas!
I’ve used SA-Venues on
I’ve used SA-Venues on several occasions over the past decade. This experience won’t encourage me - a simple request, repeated 3 times following NO response, to pay the total and not just the deposit. Still no response. 😓😓
PS. NOW at last, I’m told that my full payment has been accepted. THANK YOU “sorry for the delay”. All forgiven 🙂
5 de dezembro de 2023
Good service (realtime connectivity)…
Good service (realtime connectivity) and timeous feedback on enquiry
1 de dezembro de 2023
Resposta da SA-Venues.com
Thanks Johan. We hope to assist you with your future bookings
My initial quote was wrong
My initial quote was wrong, having 2 chalets on where I requested for one. The response and rectification on my reply to the fault was swift.
The price I had to pay was R500.00 more than advertised. Got not response when I queried it.
3 de dezembro de 2023
Resposta da SA-Venues.com
Hi, thank you for your review. Apologies that the rate was not 100%, we are aware they need updating and have requested the updated rates sheets from SanParks.
Resposta da SA-Venues.com
Thank you for your review Francois, we look forward to assisting you with your future bookings.
Excellent friendly service from the…
Excellent friendly service from the time we arrived until we sadly have to go. Excellent quality food and very good quality accommodation. Will definitely go back soon.
24 de novembro de 2023
Resposta da SA-Venues.com
We are glad to hear you had a pleasant stay.
Resposta da SA-Venues.com
Thank you Wilma, happy to hear :)
Communication // Information Required
Been writing and having questions since I confirmed the quote yesterday but no feedback forthcoming.
I chose to proceed with the booking in good faith in the interim as I am also appreciative of the fact that it is high season and options are limited.
8 de novembro de 2023
Resposta da SA-Venues.com
Hi, thank you for your feedback. The message is with the establishment, sorry they have not yet answered you. We will call them for you to get your questions answered.
Great experience from SA-Venue if they…
Great experience from SA-Venue if they can get the venues to maybe update their fotos once a year would be great. We booked before we’re the pictures are very old. Some place we booked pool was covered up 10 years ago but still shows on website. With regular updates pictures the site would be 120%
8 de novembro de 2023
Resposta da SA-Venues.com
Thank you for your review. We rely on establishments to send us updated info regarding their facilities and do ask that establishments send updated images when they have them, sadly not all do. Thank you for your feedback. I will take a look at the establishment in questions and requested updated details.
Communication is key
Your constant communication shows that you value your clients.
8 de novembro de 2023
Resposta da SA-Venues.com
Thank you for your kind review. We look forward to assisting you again :)
Resposta da SA-Venues.com
Thanks Alex, happy to hear :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.