Sachin & Babi Avaliações 446

Aside from our satisfaction with the quality of clothing ordered, a return was necessary for sizing. I was informed to allow 30 days for refund to process, which ultimately took 39 days to have the $1,100 credited to my account. Unacceptable!

The quality of the dresses from Sachin & Babi is amazing. Customer service was top notch when I had an minor issue.

I cannot say enough about how great Sachin & Babi was to work with. I made a big mistake with my order and they were quick and friendly in helping me correct it. The dresses are beautiful. The photos online don't come close to showing the quality of the fabric and the detailed construction of the garments. Great company to work with and you will love their dresses.

Good service easy to return or exchange

Dresses delivered super quick, packed in a way that makes you feel like you've ordered a luxury product. The fabric/patterns are gorgeous in styles for everyone! Love that the return policy which allows you time to decide which dress and size is best. Highly recommend - will def order from here in the future.

I didn’t expect to find a gown that is perfect for me in may ways: Style, color combination, pockets, elegant but not flashy. The Simone gown hit all the marks! I was also very supported by the team with my ‘exchange, not quite an exchange’ situation. The size I ordered was too big, when I realized this I tried an exchange for the smaller size, which at the time was available but not so by the time my return showed up for inspection. I received great communication as the package tracking continued and got confirmation of receipt. I was unable to secure the smaller size, but due to timely updates, I was able to reorder the 1st size in time for alterations in advance of my event. I will check Sachin & Babi the next time I have an event and have shared your site with friends.

Beautiful and well made gowns. Pre-orders were earlier than expected. The NYC showroom consultant, Jessica, was great.

I am awaiting refunds of dresses that didn’t work. Hopefully, no issue. Otherwise, I would recommend. Will order again too.

Not only was shipping done with accuracy, but the description and quality of the dress was worth every penny! I

Fast delivery and easy return

This company is horrible and very deceptive. They will hold onto your refund money as they did with me for 7 months. They claimed that I didn't return the item within the 14 day time period, which is a complete lie!!! They are very dishonest and only seek their own interests!!! Don't do business with them!!

Poor quality. Don't want shoes made in China. They should be made in Italy

Love all of the sizing options and the processing and shipping is very fast and accurate.

I visited the NY showroom, where I was helped by Marian. Her advice and attention to detail were invaluable and uplifting . I found a beautiful dress and coordinating handbag, which arrived promptly . I couldn’t be happier with my experience.

Helpful service, chose a great selection for me to try on based on insight I provided…& I found the perfect dress for my daughter’s
Wedding!

WORST online retail experience of my life! This company is a sham! I ordered two dresses (almost $600 each) for an upcoming formal wedding. They arrived very quickly on 1/31/26. I tried them both on and neither worked for my body type. I then IMMEDIATELY returned both dresses and the company acknowledged receipt of both dresses on 2/5/26. I waited roughly two weeks to send them an email about my refund. I got the runaround for over ONE MONTH. Finally, I called Chase to dispute the charge as I had CONFIRMATION the dresses were returned AND accepted. S&B then came back and tried to tell me the dresses had a stain and were damaged. A total LIE. DO NOT BUY A DRESS FROM this company. Additionally, they are on Rue La La and in Marshalls! So NO NEED to buy direct from them and pay full price PLUS both of those retailers will stand behind their return policy!

It was an enjoyable experience at their showroom with an assistant helping me to Find the right dress for a wedding in Paris!

Your return policy is way too long.

Products are wonderful and orders arrive quickly but waiting 6 weeks to get a refund on returned items is pretty ridiculous and nowhere near the experience with other brands and retailers.

Nice dress. Landed on ice blue Brooklynne gown. Would like to try another size, but can’t return this size because of 14 day window. So that’s not a great policy. Not customer friendly or flexible. Also, holding customers refund money for 30 days is just a way for you to make money which is also not great. Good products. Bad policies & practices.