Sacla' UK Avaliações 

29
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Critical reviews point to an inconsistent, sometimes grainy or oily texture. Some users felt the flavour lacked a balanced citrus "zing," describing it instead as overly sour, salty, or bitter. The he... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love the Sacla pesto and range of products, particularly the green pesto above all. They seem to have pretty good longevity if kept in fridge, sometimes up to 5-7 days for me, but best check label to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Its how a company reacts when something is not right ...... Items received were not what I ordered . Superb customer service from Lorna , why cant all customer services be like Lorna @ Sacla ? Thei... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have tried many different brands of this product but now I always buy Sacla sun-dried tomato paste. No other brand gives such a deep, full, authentic flavour. I use it in lasagne, bolognese, and al... Ver mais

Detalhes da empresa

  1. Fabricante de Alimentos

Escrito pela empresa

Choose Sacla’ for pesto, pasta, and antipasti that brings everyone together. Authentic Italian products built on family values and made with the freshest ingredients since 1939.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,1

Todas as avaliações

(29)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

LACK OF SENSITIVITY RE. FATHERS DAY!

I HAVE HAD TWO ORDERS FROM SACLA AND HAVE
BEEN VERY PLEASED WITH THE CUSTOMER SERVICE AND CARE TAKEN WITH REGARD TO PACKAGING ESPECIALLY AS ONE ORDER WAS FOR A SPECIAL GIFT HOWEVER I AM VERY DISAPPOINTED IN SACLA I HAVE HAD TWO EMAILS REGARDING PROMOTING FATHERS DAY
I DID EMAIL SACLA TO SAY THAT THEY SHOULD
BE SENSITIVE TO CUSTOMERS WHO NO LONGER HAVE THEIR FATHERS WITH THE
CHOICE OF "OPTING OUT" (OTHER COMPANIES
DO THIS) MY EMAIL HAS BEEN IGNORED, THIS
DOES NOT ENCOURAGE ANY FURTHER PURCHASE.

2 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Impressed with Sacla

This was my first order with Sacla, although I have bought their products previously from my local supermarket. I am so impressed with the whole experience. The ease of navigating their website and placing my order. They're Customer Service, delivery time, packaging and quality of the items I have tried. It worked out cheaper for me to buy directly from them and I will do so again. Excellent job thanks to Karl and the whole team at Sacla!

23 de fevereiro de 2023
Avaliação não solicitada
logotipo da Sacla' UK

Resposta da Sacla' UK

Thank you for your review. Your positive feedback means the world to us, thanks again. See you soon!

Avaliado com 5 de um total de 5 estrelas

Gold standard of pesto

Love the Sacla pesto and range of products, particularly the green pesto above all. They seem to have pretty good longevity if kept in fridge, sometimes up to 5-7 days for me, but best check label to be sure. Nice balance in flavour, and low salt/sugar content. Online order service pretty good as well, have been long time customer so can definitely recommend them from my personal experience having bought their products regularly etc.

18 de fevereiro de 2023
Avaliação não solicitada
logotipo da Sacla' UK

Resposta da Sacla' UK

Thanks for your review. Great to hear about how you enjoy your Pesto and continued success in ordering your Sacla' products from our website. We hope to see you again soon!

Kind regards
Sacla'

Avaliado com 5 de um total de 5 estrelas

Phenomenal Pesto and Service

Super impressed, food brand with integrity and such exceptional customer care. I had an issue with one of the Pestos and Sacla responded very quickly and resolved to the issue to my satisfaction. The order was carefully packaged with a nice note and the vegan pesto was tasty and of decent quality. Its refreshing to find a food company that takes pride in its produce but also one that values its customers opinion as well. Keep up the good work.

9 de fevereiro de 2023
Avaliação não solicitada
logotipo da Sacla' UK

Resposta da Sacla' UK

Thank you for your review. It's great to hear that all the work we put in is recognised and appreciated. We hope to see you again soon!

Kind regards
Sacla'

Avaliado com 5 de um total de 5 estrelas

A new valued customer

Very happy with my first order (of many to come!), from Sacla.

Ever since I discovered Cipriani virgin Bellini's a couple of years ago I've bought them for myself as a treat. I originally purchased from another UK website who offered free delivery over £50 however, their customer service was poor when there was an issue with one of my orders and their free delivery order minimum rose. I was pleased to find Sacla stock the drink as well as loads of other great Italian produce, with only a £30 spend necessary for free delivery.

The website is a joy to navigate with lots of exciting products. Delivery was fast and reliable. My order was well packaged and included a gift which I'm extremely grateful for. Thank you.

Just a lovely experience which shines at the moment amongst lots of companies who aren't providing even the basics

Thanks Sacla, I'll definitely be back and would recommend you to others

7 de fevereiro de 2023
Avaliação não solicitada
logotipo da Sacla' UK

Resposta da Sacla' UK

Hi Charlotte,

Thanks for your lovely review, it really means the world to us. We love hearing about how much customers are enjoying our products and hope to see you again soon!

Many thanks
Sacla'

Avaliado com 5 de um total de 5 estrelas

Its how a company reacts when something…

Its how a company reacts when something is not right
......
Items received were not what I ordered . Superb customer service from Lorna , why cant all customer services be like Lorna @ Sacla ? Their Italian foody offerings taste gorgeous too !

28 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer experience & support

I have recently used Sacà.co.uk to send a gift to a friend. It was promptly dispatched and handed over to FedEx which had trouble to deliver it smoothly. However it was all sorted in less than 12 hours and my friend received her present (a bottle of olive oil) and customer service was simply impeccable.
Alison in customer service was so polite and keen to resolve the issue that I must say I really never experienced a better customer service in my life... and I work within that field!
Definitely recommend it.
Also they got awesome lines for gifting!! Thanks Alison and thanks Saclà, see you soon!

14 de janeiro de 2021
Avaliação não solicitada

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