Safeguard Appliances Ltd Avaliações 

23
•
O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really pleased I went with these guys. Nice and personable experience from start to finish. New policy taken out and all details was clearly explained. Would 100% recommend.

Avaliado com 1 de um total de 5 estrelas

If I could give zero I would they are paying people for reviews. Scammed my 80 year old nan out of £900 be warned! They take money out of vulnerable people thinking they dont have family there to chec... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I spoke with Cameron who was very helpful and polite. my washing machine was clogging up and wasn’t draining correctly turns out it was a simple fix with a new filter. Excellent customer service wo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assistência Técnica de Eletrodomésticos

Escrito pela empresa

Repair of household appliances


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

23 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(23)

23 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

If I could give zero I would they are…

If I could give zero I would they are paying people for reviews. Scammed my 80 year old nan out of £900 be warned! They take money out of vulnerable people thinking they dont have family there to check up on them! Bank are investigating this as serious fraud please do not fall for this scam! I have there names and addresses karma will reach you!

25 de julho de 2026
Avaliação não solicitada
logotipo da Safeguard Appliances Ltd

Resposta da Safeguard Appliances Ltd

Good morning Shauna,

Thank you for your review.
We take our vulnerable consumer policy extremely serious.
Also we would never take £900, we offer monthly plans.
This review was posted at 2am in the morning, with no plan details or plan number ?

You have have the wrong company.

Please contact us via our direct email or phone number.

In regards to threatening company staff with your comment ' I have there names and and addresses karma will reach you '
This will be taken very seriously and investigated further shauna.


Many Thanks
Safeguard appliances

Avaliado com 5 de um total de 5 estrelas

Rang about a problem

Rang about a problem, managed to resolve the problem on the phone straight away. Very professional , good time frames and overall great customer service

1 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

THIS IS A SCAM, BEWARE!

This is a scam, we were insured with a genuine company and they obviously had knowledge of their customers and appliances. Since February they have taken 4 unauthorised payments totalling over £500. We have contacted the bank and they have agreed it is fraud and will reimburse the money and issue new cards. I have tried the phone number and can get no reply.

30 de junho de 2026
Avaliação não solicitada
logotipo da Safeguard Appliances Ltd

Resposta da Safeguard Appliances Ltd

We Appreciate your concern although we have received no calls or complaints. our telephone is 0800 654 6086 if you havent been calling the correct number.

Please phone back in to comply with us as this review is unfair towards to the business as we have had no contact previous from this review.

Thank you,

Kind regards,

Safeguard Appliances Ltd.

Avaliado com 5 de um total de 5 estrelas

Good service when the washing machine…

Good service when the washing machine packed up. Had an engineer out quick no issues

16 de junho de 2026
Avaliação não solicitada
logotipo da Safeguard Appliances Ltd

Resposta da Safeguard Appliances Ltd

thank you for the fast response on our service i am happy your satisfied

Avaliado com 1 de um total de 5 estrelas

Withholding wages unless I remove my review!

If I could give a lower score I would. Alex and Cameron are disgraces to the business world. I wouldn’t recommend buying my from them or working for them. The entire set up is a money grab scam and they’re operating under false promises. Signing up new employees on full time salaried contracts to them dismiss them after they refuse to move onto commission only. They have broken labour laws with this bait and switch of contracts and I will be seeking further legal action into this unfair and illegal dismissal. Although under a probationary period the reason for dismissal wasn’t down to any negligence or incompetence on employees part it was down to financial incentives for Alex and Cameron. They are young, improperly educated, unprofessional individuals and I hope they learn their lesson with this situation as I will not be letting it go. A former employee. EDIT: the owners of the company saw this review and WITHHELD OWED WAGES. I have text messages relating to the dispute and can provide further details of phone conversations if required. Thank you to Stephanie for allowing me to get these. I am appalled with the company who have been rude, aggressive and tried to intimidate me over the phone after not me raising not being paid owed monies. I will 1000% be taking this to Small Claims Court. STEER CLEAR!!!

SECOND EDIT: Responding to the ‘business’ ‘response’. Thank you for replying Alex, Cameron or Stephanie - as you well know the payment was due in on 5/6 for time worked - which is the legal way to have employees - you withheld payment stating that it was because of this review on a telephone conversation over WhatsApp. You then tried to appeal this review which was declined as this is all factual - they wouldn’t keep up a fraudulent review remember that. You cannot hire people, give them a set time period to train and learn the scripts, and then fire them within that set time period for something that they weren’t required to have done yet. You are lucky this hasn’t been taken to ACAS I would recommend leaving this alone now and focusing on building a business that is legitimate.

28 de maio de 2026
Avaliação não solicitada
logotipo da Safeguard Appliances Ltd

Resposta da Safeguard Appliances Ltd

Hello Thomas you were in a sales roll job with targets and commission. You didn't sell or meet expectations with lack of work ethic there for let go. Your wages were paid this review is none accrete and offensive to our business please remove this as all expectations were made from both parties. We wish you the best but sales wasn't for you and you were not what we needed in a sales roll unfortunately.

Avaliado com 5 de um total de 5 estrelas

I spoke with Cameron who was very…

I spoke with Cameron who was very helpful and polite. my washing machine was clogging up and wasn’t draining correctly turns out it was a simple fix with a new filter.

Excellent customer service would recommend!

23 de abril de 2026
Avaliação não solicitada
logotipo da Safeguard Appliances Ltd

Resposta da Safeguard Appliances Ltd

Hi Mrs Mitchell thank you for the great response to our services!

Avaliado com 1 de um total de 5 estrelas

Trying to scam me!

They rang me to say my cover expires on my washing machine, thankfully I couldn’t update at the time of the call, I told 5em to ring back. Thankfully again I missed that call because when I went back to my policy to renew, I found my cover wasn’t with safeguard it was with a different company and still had 6 months on my plan.

27 de março de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais