Really pleased I went with these guys. Nice and personable experience from start to finish. New policy taken out and all details was clearly explained. Would 100% recommend.
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Veja o que dizem as avaliações
If I could give zero I would they are paying people for reviews. Scammed my 80 year old nan out of £900 be warned! They take money out of vulnerable people thinking they dont have family there to chec... Ver mais
A empresa respondeu
I spoke with Cameron who was very helpful and polite. my washing machine was clogging up and wasn’t draining correctly turns out it was a simple fix with a new filter. Excellent customer service wo... Ver mais
A empresa respondeu
I had a lovely experience and I really love the service that this company provides and highly recommend
Detalhes da empresa
Escrito pela empresa
Repair of household appliances
Informações de contato
106 Queens Road, BN1 3XF, Brighton, Reino Unido
- 0800 654 6086
- info@safeguardappliances.uk
- safeguardappliances.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a lovely experience and I really…
I had a lovely experience and I really love the service that this company provides and highly recommend
Great experience
Great experience. Quality service. Overall great company
Great experience replaced my fridge…
Great experience replaced my fridge freezer with in 3 working days would recommend
If I could give zero I would they are…
If I could give zero I would they are paying people for reviews. Scammed my 80 year old nan out of £900 be warned! They take money out of vulnerable people thinking they dont have family there to check up on them! Bank are investigating this as serious fraud please do not fall for this scam! I have there names and addresses karma will reach you!

Resposta da Safeguard Appliances Ltd
Brilliant service again thank you
Brilliant service again thank you
Set up a plan today with Theo managed…
Set up a plan today with Theo managed to get all 3 appliances for £19.99 a month, great service
Great service
Great service, would highly recommend Jason!
Great experience
Great experience, would 100% recommend jason any day of the week
Amazing experience
Amazing experience, would 100% recommend great service from Jason
Really pleased I went with these guys
Really pleased I went with these guys. Nice and personable experience from start to finish. New policy taken out and all details was clearly explained. Would 100% recommend.
10/10 service went above and beyond to…
10/10 service went above and beyond to find the right cover for me.
And his a number one crystal palace fan so top marks from me
Fantastic service as usual
I had my appliance repaired service was…
I had my appliance repaired service was excellent the gentleman was very friendly an excellent work sn very polite
Rang about a problem
Rang about a problem, managed to resolve the problem on the phone straight away. Very professional , good time frames and overall great customer service
THIS IS A SCAM, BEWARE!
This is a scam, we were insured with a genuine company and they obviously had knowledge of their customers and appliances. Since February they have taken 4 unauthorised payments totalling over £500. We have contacted the bank and they have agreed it is fraud and will reimburse the money and issue new cards. I have tried the phone number and can get no reply.

Resposta da Safeguard Appliances Ltd
Good service when the washing machine…
Good service when the washing machine packed up. Had an engineer out quick no issues

Resposta da Safeguard Appliances Ltd
Withholding wages unless I remove my review!
If I could give a lower score I would. Alex and Cameron are disgraces to the business world. I wouldn’t recommend buying my from them or working for them. The entire set up is a money grab scam and they’re operating under false promises. Signing up new employees on full time salaried contracts to them dismiss them after they refuse to move onto commission only. They have broken labour laws with this bait and switch of contracts and I will be seeking further legal action into this unfair and illegal dismissal. Although under a probationary period the reason for dismissal wasn’t down to any negligence or incompetence on employees part it was down to financial incentives for Alex and Cameron. They are young, improperly educated, unprofessional individuals and I hope they learn their lesson with this situation as I will not be letting it go. A former employee. EDIT: the owners of the company saw this review and WITHHELD OWED WAGES. I have text messages relating to the dispute and can provide further details of phone conversations if required. Thank you to Stephanie for allowing me to get these. I am appalled with the company who have been rude, aggressive and tried to intimidate me over the phone after not me raising not being paid owed monies. I will 1000% be taking this to Small Claims Court. STEER CLEAR!!!
SECOND EDIT: Responding to the ‘business’ ‘response’. Thank you for replying Alex, Cameron or Stephanie - as you well know the payment was due in on 5/6 for time worked - which is the legal way to have employees - you withheld payment stating that it was because of this review on a telephone conversation over WhatsApp. You then tried to appeal this review which was declined as this is all factual - they wouldn’t keep up a fraudulent review remember that. You cannot hire people, give them a set time period to train and learn the scripts, and then fire them within that set time period for something that they weren’t required to have done yet. You are lucky this hasn’t been taken to ACAS I would recommend leaving this alone now and focusing on building a business that is legitimate.

Resposta da Safeguard Appliances Ltd
I spoke with Cameron who was very…
I spoke with Cameron who was very helpful and polite. my washing machine was clogging up and wasn’t draining correctly turns out it was a simple fix with a new filter.
Excellent customer service would recommend!

Resposta da Safeguard Appliances Ltd
Trying to scam me!
They rang me to say my cover expires on my washing machine, thankfully I couldn’t update at the time of the call, I told 5em to ring back. Thankfully again I missed that call because when I went back to my policy to renew, I found my cover wasn’t with safeguard it was with a different company and still had 6 months on my plan.
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