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Escrito pela empresa
Sage Vell was born from a late-night talk between friends, staring at closets full of clothes yet finding nothing that felt quite right. Everything seemed either too fleeting, too complicated, or simply not us.
We craved pieces that honored the women we'd become—women who value quality over noise, who know that true style doesn't need to shout. Women who move through busy days and spontaneous evenings with equal grace.
So we created Sage Vell—a collection designed for real life. Morning coffee runs that turn into afternoon adventures. Quiet confidence that carries you from desk to dinner without missing a beat.
We believe that when you feel comfortable in your clothes, you carry yourself differently. You show up more fully, more authentically, more you.
Estados Unidos
2,5
7 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Sagevell
I've checked it for you and your package is in transit. The tracking number is SPXSNA109202521020 and you can track it here: https://speedx.io/?utm_source=chatgpt.com.
Please send us a private message, we will offer you compensation for this delay.
I never received my package from SageVell but they insisted that I did due to a fake photograph provided by the cheap delivery company that they used. The head of the person in the photo was conveniently cut off. SageVell have used that as an excuse to not refund me. I will be reporting them as a fraudulent company to my credit card company
Resposta da Sagevell
Dear Customer,
We regret to hear you believe you did not receive your parcel.
Tracking number: 4PX3003142796838CN. You can track it here: https://track.4px.com/#/result/0/4PX3003142796838CN.
Our logistics partner confirmed successful delivery, with delivery proof photo on record. We have reached out to you privately to review this delivery evidence together and discuss further.
We sincerely hope we can clarify this matter with you.
Tho it took awhile to arrive the top I got was as described. My only ding is that they used white thread to sew their tag into the shirt so the stitching showed on the green fabric. I had to remove the tag so it wouldn’t show but otherwise the top is what I was expecting. It fits true to size and washed nicely.
Resposta da Sagevell
Dear customer,
Thank you so much for your 4-star review and honest feedback!
We really appreciate you pointing out the white thread stitching issue on our tag. We will pass this suggestion to our production team to improve the tag sewing for future batches.
Glad the top fits well and washes nicely for you. Hope you enjoy wearing it!
SageVell Team
DO NOT BUY FROM THIS SITE!!! Product comes from Shanghai, China though it is shipped from someone in the U.S. The return process is a joke! You can only return product back to China and you must provide a tracking number but you can’t use UPS, DHL or FedEx which leaves USPS. The USPS cannot track anything outside the USA not to mention the high cost to return product to China. On top of this, the product looks nothing like what is displayed on the website. It’s very cheap stamped fabric to mimic the images online. When you reach out to return your product, “Lily” pushes back on your request several times requesting photos, offering a minimal refund to keep the product while offering 30% discount to buy more product. Absolute SCAM! DO NOT WASTE YOUR MONEY!
Resposta da Sagevell
Our return‑shipping policy was clearly stated on our website before purchase. We do not cover return freight costs for change‑of‑mind returns.
Should you wish to return your item, we will need you to provide the return tracking number and the full recipient’s name once you ship the parcel back to us. Without these details, we are unable to confirm and process your return.
We will issue your refund promptly upon receipt and inspection of the returned goods, once your order has been verified.
It too three attempts via email to get the return address for a refund. The return address is in china and would have cost close to 100.00 to ship 2 items of clothing that were only worth 108.00.
Be careful yes they advertise full refunds but don’t disclose you have to pay for shipping to china.. Merchandise was poor quality and very small for sizes ordered.
Resposta da Sagevell
Our return‑shipping policy was clearly stated on our website before purchase. We do not cover return freight costs for change‑of‑mind returns.
Should you wish to return your item, we will need you to provide the return tracking number and the full recipient’s name once you ship the parcel back to us. Without these details, we are unable to confirm and process your return.
We will issue your refund promptly upon receipt and inspection of the returned goods, once your order has been verified.
I would not recommend buying from this company-blouses, shirts run very big, customer services would not authorize a return said it was too expensive. Instead they offered a 30% if I reordered. One blouse I ordered was 100% polyester but advertised on website that it was 90% cotton. DO NOT BUY FROM SAGEVELL
Resposta da Sagevell
Hi Laurie,
We are truly sorry to hear about your disappointing experience with your blouse.
We take feedback about sizing and product material seriously. We have processed the full refund for your order to resolve this matter.
If you still have any concerns, please feel free to reach out to our support team directly, we are happy to assist you further.
Horrible quality! They refuse returns unless you pay for the return shipping to China which is $15-$25! Buyers beware. Please, please don’t waste your money like I did.
I have contacted them several times! Of course they can’t verify me without my order number, doesn’t matter , your response was to send it back on my dime which will cost $15 -$25 . Not acceptable! Buyers beware.
Resposta da Sagevell
We are sorry to hear about your disappointment.
However, we have been unable to verify that you are a customer who has placed an order with us. We kindly ask you to share your original order‑number so we can locate your purchase and assist you accordingly.
Our return‑shipping policy was clearly stated on our website before purchase. We do not cover return freight costs for change‑of‑mind returns.
Should you wish to return your item, we will need you to provide the return tracking number and the full recipient’s name once you ship the parcel back to us. Without these details, we are unable to confirm and process your return.
We will issue your refund promptly upon receipt and inspection of the returned goods, once your order has been verified.
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