Communication. It's not everyday one needs a new suit of sails for a relatively unknown boat - a Laser Stratos Keel. You guys at Sailing Chandlery were spot on with advice, help and guidance. Whe... Ver mais
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Veja o que dizem as avaliações
After receiving a package damaged in the post Jason and team pulled out the stops and sent a replacement promptly and without argument. So nice to buy from a small firm that cares about customers.
Excellent service from Sailing Chandlery when I collected my new ILCA. Everything was explained, the numbers had been put on the sail and all the ropes were spliced. A pleasure to do business with you... Ver mais
Snap shackle lost on Sunday. Ordered on Tuesday. Arrived on Thursday despite being in northern Scotland. Superb service as always.
Detalhes da empresa
- Loja de artigos para vela
- Fornecedor de Acessórios para Barcos
- Fornecedor de Capas Protetoras para Barcos
- Oficina de Conserto de Barcos
Escrito pela empresa
Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.
Informações de contato
Units 3-4 Queensway House, Kings Road, SS8 0QY, Canvey Island, Reino Unido
- 01268 222912
- info@sailingchandlery.com
- sailingchandlery.com
4,9
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Items arrived exactuly as described
Items arrived exactuly as described, carefully packaged and with a little bonus gift that my daughter really appreacited!! Thank you.
14 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Will,
Thank you so much for your lovely feedback!
We're delighted to hear everything arrived exactly as described and was carefully packaged.
It’s especially nice to know your daughter enjoyed the little bonus gift—that really makes our day!
Lots of people sell poor quality…
Lots of people sell poor quality trolley wheels but sailingchandlery sell good quality ones. Buy quality, buy once.
8 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Chas,
Thank you for the great feedback!
We're really pleased to hear you’re happy with the quality of the trolley wheels.
We completely agree, buying quality wheels makes all the difference.
Good product
Good product, firs well and delivered promptly
17 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi there,
Thank you for your kind feedback!
We're glad to hear the product fits well and that it arrived promptly.
Gear turned up as it should helpful and…
Gear turned up as it should helpful and polite when I had a phone inquiry
10 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi there,
Thanks so much for your kind review!
We’re really glad to hear your sailing gear arrived as expected and that you found our team helpful and polite when you called.
Sailing boots as described and fitted…
Sailing boots as described and fitted perfectly.
I had an issue with the delivery Sailing Chandlery couldn't have been more helpful; the wrong postcode.
The problem is the 3rd party program you use on the order form to find an address when you start typing. There has been an update and it 'fills-in' the wrong post code for the address (didn't use to). DPD use the Postcode only so it went to No.20 at the wrong post code!
9 de abril de 2026
Avaliação não solicitada
Helpful staff on telephone and fast…
Helpful staff on telephone and fast delivery, good quality highly recommend using them
6 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Chris,
Thank you for your kind words!
We’re really pleased to hear our team was helpful on the phone and that you were happy with the fast delivery and product quality.
Took too long to deliver
Ordered on a Monday, not delivered until Thursday afternoon. By which time I had left for Spain, with my boat. For a small in-stock item this is no good to me.
9 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi John,
Thanks for taking the time to leave us a review.
I am sorry to hear your items did not arrive on time.
I have looked at this today and it appears the issue was with DPD which is not good enough. We dispatched the item on time and they failed to deliver the item to the time required.
I am going to refund the money you paid for next day shipping.
I am very sorry we've let you down in this instance.
Many thanks
Andrew
Sailing Chandlery Founder
Great service
Great service, great price, rapid despatch, as described
5 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Peter,
Thank you for the great feedback!
We’re delighted to hear you were happy with the service, pricing, and speedy dispatch, and that everything arrived just as described.
Rapid and reliable shipping every time
Rapid and reliable shipping every time means it always makes it for the next sailing day. That alone means I always use Sailing Chandlery for anything urgent. That said even if it isn't urgent and I shop around it is often the best price.
9 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Simon,
Thank you for such a fantastic review!
We’re really pleased to hear our fast, reliable shipping helps you stay ready for your next sailing day, that’s exactly what we aim for.
It’s also great to know you’re finding our prices competitive too
Chandlery ordered day one
Chandlery ordered day one, shipped day two, received day three. What’s not too like?
2 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi James,
Thanks so much for your kind words!
We’re really glad to hear everything arrived quickly and smoothly—that’s exactly the experience we aim for.
Good price, quick delivery
Good price, fast delivery, great communication and easy to use website - perfect!
1 de abril de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Dave,
Thank you for the fantastic review!
We’re glad everything from price to delivery hit the mark.
Great to hear you found the website easy to use too.
Speedy delivery as always
Speedy delivery as always, shipped the same day as ordered. All items exactly as expected!
30 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi George,
Thank you so much for your kind feedback!
We're really glad to hear everything arrived quickly and
all the items were exactly as expected.
Good quality and quick service
Good quality and quick service
27 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Stephen,
Thank you for your great review!
We're delighted you’re happy with the quality and the quick service.
Really pleased with the knot tying kit…
Really pleased with the knot tying kit I bought. We don’t sail but my grandson is doing his life saving course and needs to learn knots. So this kit was ideal. Thank you
25 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Marlene,
Thank you so much for your lovely feedback!
We’re really glad to hear the knot tying kit has been useful for your grandson’s life saving course—that sounds like a fantastic skill for him to learn.
It’s great to know the kit was a good fit even without a sailing background.
Sailing chandlery are brilliant
Sailing chandlery are brilliant - excellent service
19 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Miles,
Thank you so much for your kind words!
We’re delighted to hear you had a great experience with our service.
Good solid product
Good solid product, not the cheapest but definitely best value, because it will last. Buy cheap and you buy twice!
20 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Mark,
Thanks for the great feedback!
We’re really glad you see the value in the quality—it’s exactly what we aim for.
Investing a bit more upfront to get something that lasts really does make all the difference.
Speedy and quick delivery!
20 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Ilan,
Thanks so much for your review!
We’re really pleased to hear your order arrived quickly—getting things to our customers fast is always a top priority. 😊
Competitive pricing
Competitive pricing, good range of products and prompt delivery.
One of my go to chandlers
21 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Phil,
Thanks for the fantastic review!
We’re really glad you’re happy with our pricing, product range, and speedy delivery.
It means a lot to be one of your go to chandlery's.
Great product range and fast service…
Great product range and fast service for delivery
18 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Antony,
Thanks so much for your kind words!
We're really glad you’re happy with our product range and speedy delivery.
Fabulous service throughout from a…
Fabulous service throughout from a clear website and great communication during the process and speedy delivery. 100 per cent recommended and we will be back!
7 de março de 2026
Avaliação não solicitada
Resposta da Sailing Chandlery
Hi Katherine,
Thank you so much for the fantastic feedback!
We’re delighted to hear you found the website easy to use and that our communication and delivery hit the mark.
It’s great to know you’d recommend us, and we really look forward to welcoming you back again soon!
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