Very bad casino, reffering to a complaints but never replying, have sent 40 emails over the year but no responses. If you ask the livechat to take a look into the ticket they will not reply.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
When I first tried SambaSlots, I honestly didn’t expect much, but the variety of slots surprised me. The Brazilian theme actually feels fun rather than gimmicky, and the games load smoothly even on my... Ver mais
A empresa respondeu
Betalen niet uit 4 dagen gewacht op 1900 euro zeggen ze dat deposits not fully settled zijn. Moet meer geduld hebben zeggen ze. Niet spelen hier beter betpanda.io spele daar gaat het uitbetalen binne... Ver mais
A empresa respondeu
Now THIS is how customer support should work! Hit a snag with my bonus late Friday night - prime ghosting time for most casinos - but their team had it sorted in under 30 minutes. And can we talk abou... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Samba Slots is a vibrant, inclusive casino that brings the high energy spirit of a Brazilian Carnival to life. At its core, we embody passion, energy and celebration - a true reflection of Brazil's festival culture and the universal joy of the game. We're emotionally charged and passionate about creating an easy, enjoyable experience for every player, whether new of seasoned. With dynamic promotions, engaging content, thrilling interactions - every moment feels like a celebration!
Informações de contato
3,0
Bom
211 avaliações
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unfair Practices
Unfair Practices – Winnings Cancelled Without Justification
I am extremely disappointed with my experience on SambaSlots. After playing fully within the rules and with very small bets, the casino cancelled my entire balance without a valid explanation.
Here is exactly what happened:
I made only three minimum bonus buys, costing around €0.10 each.
All my other winnings came from regular spins under €0.50, which are clearly within any reasonable bonus terms.
The system never blocked or warned me about any supposed violation.
All bets were accepted by the platform without restrictions.
When I requested a withdrawal, SambaSlots cancelled the whole amount, claiming a breach of bonus terms only after I won.
This feels highly unfair and unprofessional. If something is not allowed, the platform should block it automatically — not wait until the player wins and then use the terms as an excuse to void the balance.
I requested a partial refund of the valid winnings, but the response I received was unclear and dismissive.
This experience has made me completely lose trust in this casino.
I hope this review helps other players be cautious before depositing.
11 de dezembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for taking the time to share your experience with us and for bringing this matter to our attention. We sincerely apologise for the frustration and disappointment caused by the cancellation of your balance — we understand how upsetting this situation must feel, especially when you believe you played within the rules.
Please accept our sincerest apologies for the inconvenience. Bonus-related gameplay is subject to specific Terms and Conditions, and in cases where a breach is identified, balances may be adjusted or voided accordingly. That said, we understand your concern regarding clarity and communication, and we regret if the explanation provided did not sufficiently address your questions or expectations.
To assist you further, we kindly ask that you email our dedicated support team at complaints@sambaslots.com
– this will allow us to review your account and gameplay in detail and provide you with a clear and comprehensive explanation.
We eagerly await your response.
Best regards,
Samba Slots Complaints
Hidden fees on deposit and unhelpful support
I made a deposit of €40 and was charged €44. On the deposit page it clearly says that no fees are applied, yet they took a 10% commission without any warning.
I already knew they were using external payment providers, and the support simply confirmed this, but did absolutely nothing to help or to refund the difference. They just justified the system instead of offering a solution.
In my opinion this is misleading behavior: if there are extra costs, they must be clearly shown before confirming the deposit, not discovered only after the money is taken.
Based on my experience, I do not feel comfortable recommending this casino.
19 de outubro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the confusion and frustration caused by the additional charge on your deposit — we completely understand how disappointing it must feel to be billed more than expected, especially when the deposit page indicates that no fees apply.
Please accept our sincerest apologies for the inconvenience. While certain external payment providers may apply their own processing fees, we unfortunately do not have any control over these additional charges. Your bank or payment service provider will be able to give you more detailed information regarding the fee applied to your transaction.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best regards,
Samba Slots Complaints
WARNING
So basically this site is a scam, When you first deposit ur going to get 2 options, can you either get their welcome bonus so that can add extra balance to your account so can’t withdraw. Or you can say no to the bonus like I did and only play whit the money I deposit, the problem is this site for some reasons still add (bonus money) so what ever you do you can’t withdraw, they have 1000 different hidden terms for withdrawal. So please if you don’t want to get scammed like I did don’t play on this site.
29 de novembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the frustration you’ve faced regarding bonus handling and withdrawal limitations — we completely understand how discouraging it must feel when things don’t work the way you expect.
Please accept our sincerest apologies for the inconvenience. Bonuses and their related terms should always be clearly communicated, and players should never feel confused about whether bonus funds have been applied or how wagering requirements impact their ability to withdraw. We would like to review your account to understand exactly what happened and ensure everything was handled correctly.
To assist you further, we kindly ask that you email our dedicated support team at complaints@sambaslots.com
– this will allow us to look into your case in detail and provide you with clear guidance regarding your withdrawal and any bonus-related concerns.
We eagerly await your response.
Best regards,
Samba Slots Complaints
I lost a lot of money on this casino
I lost a lot of money on this casino. almost €4000 in 1 week. I withdrawed €700 more then 4 days ago, but it is still pending because they say they havent received my money. because i came on the chat every day asking about the status update, now they have closed my account!!!! i feel really hopeless, just emailed them.
I really dont understand why they do this, because i was a super loyal and happy player here!
I will remove this review once i have my money.
till then be carefull to play here people!
18 de novembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the frustration and worry you’re going through — we completely understand how upsetting it must feel to have a pending withdrawal and then see your account closed, especially after being a loyal player.
Please accept our sincerest apologies for the inconvenience caused. Account closures and withdrawal reviews can occur for a variety of security or verification reasons, but you should always receive clear communication and support during the process. We would like to review your case urgently to understand why your withdrawal is still pending and why your account was restricted.
To assist you further, we kindly ask that you email our dedicated support team at complaints@sambaslots.com
– this will allow us to locate your account, review the withdrawal request, and provide a proper update.
We eagerly await your response.
Best regards,
Samba Slots Complaints
latterligt casino
latterligt casino. stor velkomst bonus .....ingen gevinst. overhovedet, hold jer fra dette svindler casino
16 de novembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about your disappointment with the welcome bonus and your gameplay — we fully understand how frustrating it can feel when you don’t see the results you expected.
Please accept our sincerest apologies for the negative impression this has left. All our games operate using certified RNG systems to ensure fairness, but we would still like to review your account to better understand your experience and address any concerns you may have.
To assist you further, we kindly ask that you email our dedicated support team at complaints@sambaslots.com
– this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Samba Slots Complaints
My account closed directly
My account closed directly , without any information. I won 200 euro, with my own bankaccount. Yes, they real wrong, when I make a deposit always visible my bankaccount and the account under my husbands name, and they have seen that accountnumber, and they hide theirselfs after that account. But I have proof them , that they are real wrong.Also I can show them , that all payments were from my own bankaccount. But they want to go agree with it, only reason I think . Don,t want to pay, they always try to find a way , to don,t have to pay. Look to all the other reviews. They are real untrustworthy.
15 de novembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for reaching out and sharing your experience with us. We’re truly sorry to hear that your account was closed without clear communication and that this situation has caused you frustration — we fully understand how upsetting it must feel after winning with your own bank account.
Please accept our sincerest apologies for the inconvenience. For security and regulatory reasons, all deposits must always come from a payment method registered in the player’s own name. When activity is detected from a joint or third-party account, additional verification is required to ensure full compliance. However, we understand your concerns and we would like to review your case in detail to provide a clear explanation and work towards a fair resolution.
To assist you further, we kindly ask that you email our dedicated support team at complaints@sambaslots.com
– this will allow us to check your account thoroughly and address your situation directly.
We eagerly await your response.
Best regards,
Samba Slots Complaints
NO SE A DONDE ACUDIR
Nadie me puede resolver nada, tengo saldo totalmente retirable y al momento de querer pasarlo a mi cuenta bancaria me marca error, el servicio de soporte un asco, me pidieron hacer más depositos lo cual hice y el problema siguió exactamente igual, ahora que el representante se fue de vacaciones y los otros tipos dicen que mi problema no es responsabilidad suya siendo que no hay lugar alguno a quien dirigirse, pésima experiencia
7 de novembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hola,
Gracias por ponerte en contacto con nosotros y por compartir tu experiencia. Lamentamos sinceramente los problemas que has tenido al intentar retirar tus fondos y entendemos perfectamente tu frustración, especialmente después de haber seguido las indicaciones del soporte sin que la situación se resolviera.
Por favor, acepta nuestras más sinceras disculpas por los inconvenientes ocasionados. Este tipo de experiencia no refleja el nivel de servicio que queremos ofrecer. Queremos revisar tu caso con prioridad para identificar la causa exacta del error y ayudarte a completar tu retiro lo antes posible.
Te pedimos que, por favor, contactes a nuestro equipo especializado escribiendo a complaints@sambaslots.com
– incluye tu nombre de usuario y los detalles del retiro fallido para que podamos localizar tu cuenta y ofrecerte una solución definitiva.
Esperamos tu respuesta con interés.
Atentamente,
Samba Slots Complaints
Can not make more stars for review
Can not make more stars for review. Casino has a lot of big problems.
Very low withdrawal limits (casino accept 1k,5k,10k deposits peer day), but for withdraws only 4k day/10week/20months
Very important, that withdraws are not fast. Even with such low limits, the casino cannot withdraw according to them. My last withdraw from 05 November still not approved. So I can not make another one.
10 de novembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for taking the time to share your honest feedback. We’re truly sorry to hear about your frustration with the withdrawal limits and delays you’ve experienced — we completely understand how disappointing this must feel, especially after making successful deposits without issue.
Please accept our sincerest apologies for the inconvenience. While withdrawal limits are set to ensure security and compliance, your withdrawal should still be processed within the expected timeframe. We’d like to personally review your case to understand why the payment from November 5th is still pending and to ensure it’s resolved as soon as possible.
To assist you further, we kindly ask that you email our dedicated team at complaints@sambaslots.com
– please include your account details and withdrawal information so we can locate your request quickly.
We eagerly await your response.
Best regards,
Samba Slots Complaints
Thanks Sambaslots!
finally been paid out! 🎊
After a few complications with account verification, Samba Slots reopened my account, verified everything properly, and processed my €1,390 withdrawal quickly once everything was cleared.
It was a long process, but I really appreciate that they handled it professionally in the end and that everything turned out well. I received my money safely, and I’m just so relieved
14 de outubro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you so much for your kind update and for taking the time to share your positive experience! We’re truly happy to hear that your verification and withdrawal were successfully completed and that everything was resolved to your satisfaction.
At Samba Slots, we always strive to ensure that every player enjoys a secure and fair gaming environment, even when verification procedures take a bit longer than expected. Your patience throughout the process is greatly appreciated.
We’re delighted that you received your winnings safely and look forward to seeing you again soon!
Best regards,
Samba Slots Complaints
Please do not play here
Please do not play here.
No respond on mails and always act like they care as responds to reviews, saying they’re very sorry and that the customer is their number one priority, but they do nothing to back it up.
They avoid taking responsibility and do not want to solve any issues they caused. And after confronting them they simply ban your account and ignore you.
And when you write a bad review they admit their mistakes but they do nothing to solve it, you get a response saying they’re can’t open your account.
I don’t even want my account to be reopened, all I want is for Samba Slots to take full responsibility for the mistakes they’ve made, but unfortunately they do not do that.
Please be warned and don’t play with your hard earned money here.
And Samba, I know you will respond to this and not to the mails I have sent, but I want you to know that you can still solve this with me. And you also need to know that I will do anything in my power to get my money back that you unlawfully took from me.
13 de outubro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for reaching out and for sharing your feedback. We truly regret to hear about your dissatisfaction and the frustration caused by your experience.
At Samba Slots, we take all player concerns very seriously and are committed to providing a transparent and fair gaming environment. Please note that, following a thorough internal investigation, your account has been permanently closed in accordance with our platform’s Terms and Conditions. This decision is final, and no further access to the account will be granted.
We understand this may be disappointing, but we are obligated to enforce our policies consistently to maintain the integrity of our operations.
If you believe additional clarification is required regarding your case, we kindly invite you to contact our dedicated support team at complaints@sambaslots.com
. We’ll be happy to provide further context regarding the account closure and any related concerns.
Best regards,
Samba Slots Complaints
SAMBA SLOTS CASINO suite à mes posts du mois de JUIN
Pour faire suite à mes posts du mois de Juin, je tiens à signaler que SAMBA SLOTS CASINO ne m'a toujours pas versé les 3000€ qu'ils me doivent. j'ai écrit et envoyer plusieurs mails comme ils le spécifiaient dans leurs réponses mais JAMAIS aucune réponses.
surtout ne vous faites pas arnaquer par ce casino qui ne tient pas ses engagements
Pou répondre au Message de SAMBA SLOTS: je vous ai envoyé une dizaine de mails avec tous les documents demandés, ils sont restés sans réponse. Vous avez tous les éléments vérifiez vous avez mon nom je ne suis pas un anonyme et j'assume. Si vous réglez votre dette je me ferais un plaisir de le signaler et de vanter votre action. Dans le cas contraire je continuerais à signaler ici et ailleurs mon problème.
Dans cette attente
30 de junho de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Bonjour,
Merci de nous avoir contactés et de nous avoir tenu informés de votre situation. Nous vous présentons nos sincères excuses pour la frustration et la déception causées par le retard de votre retrait de 3 000 € ainsi que par l’absence de réponse à vos e-mails.
Nous comprenons à quel point il est décourageant de suivre les instructions données sans obtenir de solution. Veuillez accepter toutes nos excuses pour cette expérience — ce n’est pas le niveau de clarté ni de fiabilité que nous souhaitons offrir à nos joueurs.
Afin de pouvoir vous aider davantage, nous vous demandons de bien vouloir renvoyer tous les détails pertinents (nom d’utilisateur, identifiant de la demande de retrait et documents justificatifs) à notre équipe dédiée à l’adresse suivante : complaints@sambaslots.com
. Cela nous permettra d’examiner attentivement votre dossier, de l’escalader en interne et de travailler à une résolution rapide.
Nous attendons votre réponse avec impatience.
Cordialement,
Samba Slots Complaints
Finger weg vom Casino. Betrug
Finger weg vom Casino.
Ich habe nun Kontakt zum Casino Journalisten aufgenommen und werde öffentlich meine Erfahrung mit den Casino Unternehmen EOD CODE SRL teilen.
Ich habe Antrag auf Rückerstattung meiner Spieleinsätze gestellt, keine Rückmeldung..
Bitte im Casino nicht registrieren und Einzahlungen tätigen, es handelt sich um Betrug.
Das Casino ist ein Betrüger Unternehmen.
Das Casino Unternehmen EOD CODE SRL steckt dahinter.
Obwohl das Casino in den AGB Deutschland als Land eingeschränkt hat, lässt das Casino trotzdem deutsche Spieler zur Registrierung eines Spielerkonto zu.
Anschließend kann man ganz normal Einzahlung tätigen, obwohl Deutschland vom Casino als Land eingeschränkt wurde.
Im Falle einer Auszahlung wird die Auszahlung verweigert, da Deutschland vom Casino eingeschränkt ist und Spieler aus eingeschränkten Länder nicht spielen und Auszahlungen tätigen dürfen.
Die Beschwerde Abteilung des Casino hat es mir nachweislich selbst bestätigt, daß Auszahlung aus eingeschränkten Länder nicht möglich sind.
Einzahlung aus eingeschränkten Länder wie Deutschland lässt das Casino zu, aber Auszahlungen werden verweigert. Das ist Betrug und wird rechtliche Konsequenzen haben.
Spielerschutz nimmt das Casino auch nicht ernst, denn ich bin beim Schwestercasino instantcasino wegen Spielsucht gesperrt und habe seit Jahr 2021 die ärztliche bestätigte Diagnose pathologische Glücksspiel, Diagnose F 63.0 und das weiß auch das Casino Unternehmen und konnte trotzdem in diesem Casino ein Spielerkonto eröffnen.
Trotzdem konnte ich in diesem Casino nicht registrieren und 423 Euro verspielen.
Das Casino ist nicht kooperativ.
Die Beschwerde Abteilung hat mich gebeten, eine Email zu schreiben und dass das Casino leid tut, diese Erfahrung gemacht zu haben.
Das Casino tut gar nichts leid, ich habe seit Wochen immer Emails an die Beschwerde Abteilung geschickt wegen der Rückerstattung meiner Spieleinsätze.
Die Emails ignoriert das Casino.
Update vom 26.05.25:
Die Antwort des Casino auf meine Bewertung ist keine Lösung.
Das Casino entschuldigt sich nur, aber das wars und hält es nicht für nötig, die Spieleinsätze zu erstatten.
Glaubt nicht, was das Casino als Antwort auf meine Bewertung hinterlassen hat.
Das Casino betrügt die Spieler und lässt Einzahlungen aus denen Ländern, wie Deutschland zu, die das Casino bereits aus deren AGB ausgeschlossen hat und bei gewinnen werden die Spielerkonten gesperrt und die Auszahlung verweigert und die Einzahlung einbehalten.
Rechtliche Schritte werden eingeleitet
Stehe auch schon im Kontakt mit einem Journalisten....
Das Casino ist nicht kooperativ und die Strategie des casino ist die Spieler zu betrügen
Bitte liebe Spieler und Spielerinnen, registriert euch bitte nicht in dieses Casino und registriert auch in keinem Casino von EOD CODE SRL
19 de dezembro de 2024
Avaliação não solicitada
Resposta de Samba Slots Casino
Hallo,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Anliegen mitzuteilen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten und die Frustration, die Sie durch Ihre Erfahrung und die Bedenken hinsichtlich eingeschränkter Regionen und des verantwortungsvollen Spielens erlebt haben.
Wir verstehen sehr gut, wie enttäuschend es sein muss, sich registrieren und Einzahlungen tätigen zu können, nur um später festzustellen, dass Auszahlungen nicht bearbeitet werden können. Bitte beachten Sie, dass gemäß unseren Allgemeinen Geschäftsbedingungen Spieler aus bestimmten Ländern — einschließlich Deutschland — nicht berechtigt sind, unsere Plattform zu nutzen. Auch wenn eine Registrierung technisch manchmal möglich ist, werden Konten geschlossen, sobald Spielaktivitäten oder Auszahlungsversuche aus diesen Jurisdiktionen festgestellt werden. Wir bedauern, wenn dies während Ihrer Erfahrung nicht klar genug kommuniziert wurde.
Wenn Sie in Zukunft Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um sicherzustellen, dass Sie bei uns stets eine positive Spielerfahrung machen.
Mit freundlichen Grüßen,
Samba Slots Complaints
Depuis janvier j été inscrite et a…
Depuis janvier j été inscrite et a force de trop gagner je n’arrive plus à accéder au site cela me marque que le site est indésirable et me renvoi sur une page d erreur. J’ai essayer de me connecter à plusieurs endroit pareil même message. Je dois avoir environs 70 euris sur mon compte jeux et je ne peux même plus y accéder sans raison. Sois disant site indésirable.depuis juillet je n’arrive plus à accéder à mon compte.
23 de janeiro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Bonjour,
Merci d’avoir pris le temps de partager votre expérience et de nous avoir signalé ce problème. Nous vous présentons nos sincères excuses pour la frustration et l’inquiétude causées par l’impossibilité d’accéder à votre compte.
Nous comprenons combien il est préoccupant de voir votre accès bloqué sans explication claire, surtout avec un solde restant sur votre compte. Veuillez noter que dans certains cas, l’accès peut être restreint en raison de problèmes techniques, de conformité ou d’accès depuis une juridiction restreinte. Nous regrettons que cela n’ait pas été communiqué de manière transparente et que vous n’ayez pas reçu de suivi approprié.
Afin de pouvoir examiner votre dossier et comprendre exactement ce qui s’est passé, nous vous invitons à contacter notre service dédié à l’adresse suivante : complaints@sambaslots.com
. Cela nous permettra de vérifier votre compte, de clarifier la situation et de vous apporter une solution adaptée.
Nous attendons votre retour avec impatience.
Cordialement,
Samba Slots Complaints
Echt een slecht casino!!
Echt een slecht casino!!! Ik speel hier al een tijdje op. Helaas veel geld verloren. Weinig of geen winst en als je wat wint en je speelt door dan ben je zeker alles kwijt! Ik adviseer om hier niet te gaan spelen als je niet in de problemen wil komen.
13 de setembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hallo daar,
Bedankt dat u contact met ons heeft opgenomen en dat u deze kwestie onder onze aandacht heeft gebracht. Onze oprechte excuses voor de teleurstelling en frustratie die u heeft ervaren tijdens het spelen bij ons casino.
Bij Samba Slots hechten wij veel waarde aan transparantie en eerlijkheid. Onze Return to Player (RTP)-percentages zijn ingesteld in overeenstemming met de industrienormen en wettelijke voorschriften. Dat gezegd hebbende, begrijpen wij dat gokken soms ontmoedigend kan aanvoelen. Daarom stimuleren wij actief verantwoord spelen. Ons platform is bedoeld voor entertainment en wij moedigen spelers aan om persoonlijke limieten te stellen en bewust te spelen.
Om u verder te helpen, verzoeken wij u vriendelijk een e-mail te sturen naar ons speciale ondersteuningsteam via complaints@sambaslots.com
— zo kunnen wij beter begrijpen welk probleem u precies bent tegengekomen tijdens het spelen bij ons casino.
Wij kijken met belangstelling uit naar uw reactie.
Met vriendelijke groet,
Samba Slots Complaints
Compte restreint ou pas de chance ?
Je sais pertinemment que jouer au casino c’est prendre des risques de perdre son argent. Cela fait plusieurs mois que je joue sur sambaslot et ce casino a toujours été appréciable des fois je gagnais des fois je perdais c’est tout à fais normal. Cependant, je commence à croire que si pendant un temps on commence à trop gagner, notre compte finis par se faire blacklister. Ce que je veux dire par la c’est que pendant des mois tout aller bien et un beau jour pendant à peu près 1 mois entier je me suis rendu compte que je gagnais + que d’habitude. Le problème c’est qu’à mon avis à force de trop gagner, maintenant je ne gagne littéralement plus rien. Pour donner des chiffres, au moment où je gagnais « beaucoup » j’avais dû jouer peut être 1000 ou 2000€ et j’ai pu en retirer le triple voir le quadruple. Actuellement j’ai joué en même pas 1 mois là somme de 17000€ approximativement et chaque bonus ne me donnais presque rien comparé à ce que je misait ou je n’avais tout simplement pas de bonus. Ma dernière expérience fut aujourd’hui après avoir mis + de 3000€ sur une seul machine et n’avoir littéralement rien eu. C’est peut être juste pas de chance qui sait… Mon avis a + pour but d’avoir une réponse à mes questionnement et savoir si oui ou non les comptes qui commencent à trop gagner peuvent se faire restreindre et avoir moins de chance de gagner par la suite…?
8 de setembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Bonjour,
Merci de nous avoir contactés et d’avoir partagé votre expérience détaillée avec nous. Nous vous présentons nos sincères excuses pour l’inquiétude et la frustration causées par le sentiment que votre compte aurait pu être restreint après une période de gains.
Nous comprenons parfaitement à quel point il peut être décourageant de passer d’une phase de gains à des pertes importantes, sans recevoir les bonus ou retours que vous espériez. Veuillez toutefois noter que tous les résultats de nos jeux sont déterminés par des générateurs de nombres aléatoires (RNG) certifiés, qui garantissent l’équité et assurent qu’aucun compte joueur n’est restreint ou désavantagé en fonction des résultats précédents. Cela dit, nous regrettons que votre expérience récente vous ait amené à penser le contraire, et nous nous excusons pour le désagrément que cela a pu causer.
Nous comprenons les frustrations que peut engendrer le jeu, mais nous soulignons l’importance du jeu responsable à tout moment. Notre plateforme est conçue pour le divertissement et nous encourageons les joueurs à définir des limites et à jouer de manière responsable.
Afin de mieux vous aider, nous vous prions de bien vouloir envoyer un e-mail à notre équipe dédiée à l’adresse complaints@sambaslots.com
– cela nous permettra de mieux comprendre le problème exact que vous avez rencontré en jouant sur notre casino.
Nous attendons votre réponse avec impatience.
Cordialement,
Samba Slots Complaints
Says live chat on casino guru but no…
Says live chat on casino guru but no where to be found on site and support dont respond to emails my opinion stay away
2 de setembro de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the disappointment caused by not being able to locate our live chat and the lack of response from our support team.
We understand how frustrating it must be when you are unable to get assistance promptly. Please accept our apologies for the confusion and the delay in communication — this is not the level of service we strive to provide.
To assist you further, we kindly ask that you email our dedicated support team at complaints@sambaslots.com
- this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Samba Slots Complaints
After 1 small payout
After 1 small payout, you will never hit a bonus, you will never be able to have fun.
its a scam.
30 de agosto de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for reaching out and for bringing your concerns to our attention. We are very sorry to hear that your experience has left you feeling disappointed and frustrated.
At Samba Slots, we are committed to transparency and fairness. Our Return to Player (RTP) percentages are configured in accordance with industry regulations and governed standards. We understand that gambling can sometimes be frustrating, which is why we actively promote responsible gaming. Our platform is designed for entertainment, and we encourage players to set personal limits and play mindfully.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Samba Slots Complaints
Speel hier niet!!
Speel hier niet!!
Scam casino!!
Positieve reviews hier zijn nep.
Slots zijn gemanipuleerd en je hebt geen kans om te winnen.
Heel slechte support.
Wees gewaarschuwd mensen…niet spelen hier!
25 de agosto de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hallo,
Bedankt dat u contact met ons heeft opgenomen en uw zorgen met ons deelt. Het spijt ons zeer te horen dat u een negatieve indruk heeft van ons casino, van de ondersteuning die u heeft ontvangen en dat u het gevoel heeft dat de spellen niet eerlijk verlopen. We begrijpen volledig hoe frustrerend en teleurstellend dit voor u moet zijn geweest en bieden onze oprechte excuses aan voor deze negatieve ervaring.
Houd er rekening mee dat al onze slots worden geleverd door gelicentieerde providers en werken onder strikte eerlijkheids- en RTP-standaarden. Dat gezegd hebbende, nemen wij uw zorgen zeer serieus en willen we graag de mogelijkheid hebben om uw geval in detail te bekijken.
Om u verder te kunnen helpen, vragen wij u vriendelijk een e-mail te sturen met uw accountgegevens naar ons speciale supportteam via complaints@sambaslots.com
. Op die manier kunnen wij uw zorgen grondig onderzoeken en u duidelijke antwoorden geven.
Wij kijken uit naar uw reactie.
Met vriendelijke groet,
Samba Slots Complaints
Niet spelen.na 3 dagen me geld nog niet…
Niet spelen.na 3 dagen me geld nog niet uitbetaald.in het begin betaalde ze gelijk uit en nu paar maanden verder betalen ze niet meer uit.zo trapoen mensen er in.in het begin laten ze aan klanten zien dat ze betrouwbaar zijn maar maanden later gaan ze je niet meer uitbetalen.ik wachte paar dagen op me uitbetaling dus ik geannuleerd en alles op gespeeld dus mensen vertrouw ze niet want ik zweer het ze betalen niet uit.instant uitbetaling zetten ze erbij en instant is direct uitbetalen maar dat is echt niet zo..stop hier ga hier niet gokken.
8 de agosto de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hallo daar,
Bedankt dat je je feedback met ons deelt. Het spijt ons te horen dat je teleurgesteld en gefrustreerd bent over de vertraging bij je opname.
Hoewel we ernaar streven om alle opnames zo snel mogelijk te verwerken, kan het in sommige gevallen langer duren vanwege veiligheidscontroles en verificatieprocedures. Deze maatregelen zijn bedoeld om veilige transacties voor alle spelers te garanderen, maar we begrijpen dat vertragingen frustrerend kunnen zijn.
We willen je situatie graag in detail bekijken en werken aan een oplossing. Neem alsjeblieft contact met ons op via complaints@sambaslots.com met je geregistreerde accountgegevens, zodat we deze zaak verder kunnen onderzoeken.
Met vriendelijke groet,
Samba Slots Complaints
I was amazed—my first withdrawal landed…
I was amazed—my first withdrawal landed in under 24 hours! *Sweet Bonanza CandyLand* is pure fun and the perfect way to unwind after a long day.
9 de julho de 2025
Avaliação não solicitada
Resposta de Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
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