Sand and wood Avaliações 

12
•
O TrustScore é 4.5 de um total de 5

4,4

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Detalhes da empresa

  1. Loja de Souvenirs
  2. também em
  3. Butique
  4. Loja de Artigos de Aromaterapia
  5. Loja de artigos domésticos
  6. Loja de Velas
  7. Outlet

Escrito pela empresa

Sand & Wood is a small, independent fragrance and giftware brand rooted in craftsmanship, simplicity, and sensory wellbeing. Founded with a personal purpose, the brand was created to bring calm, comfort, and balance into everyday spaces through carefully curated scents. Alongside its signature home fragrance collections, Sand & Wood also offers a thoughtfully selected range of giftware, designed to complement its aesthetic and make meaningful, easy gifting. Specialising in hand-poured candles, wax melts, and car diffusers, Sand & Wood focuses on clean-burning wax blends and carefully balanced fragrance profiles. The brand is also home to a welcoming retail space, where customers can explore the full collection in person, experience scents firsthand, and discover carefully chosen lifestyle pieces. From soft, grounding woods to fresh, uplifting florals and rich, indulgent blends, every scent is created to evoke a feeling—whether that’s relaxation, nostalgia, or quiet luxury. At the heart of Sand & Wood is a commitment to quality, safety, and transparency. Products are made in small batches to ensure consistency and care, with attention given to both performance and presentation. The brand also values the importance of scent in emotional wellbeing, recognising how fragrance can positively influence mood and environment. Sand & Wood is more than just home fragrance—it’s about creating moments of calm, connection, and intention in a busy world.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

12 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(12)

12 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

lovely little shop

lovely little shop! Beautiful candles, lip balms, cards and ceramics, and you're spoilt for choice. I popped in looking for a few things for the house and some little token presents for Christmas, and came away with far more than I planned. The service was so friendly and welcoming too. I'll definitely be going back!

7 de novembro de 2026
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you for your kind review, Claire. We're so pleased you enjoyed your visit and found some lovely items for your home and Christmas gifts. Your support means a lot to our small business, and we can't wait to welcome you back to Sand & Wood soon.

Avaliado com 5 de um total de 5 estrelas

First time customer

First time customer and customer service was excellent, I've yet to try all of my order but I'm sure I won't be disappointed 🙂 many thanks

11 de outubro de 2026
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much, Wendy — I’m really glad your first experience with Sand & Wood felt positive. I hope you enjoy each of the candles you ordered, and if you ever need any help or recommendations, I’m always here.
Many thanks for supporting my small business.

Avaliado com 5 de um total de 5 estrelas

Lovely little shop with a great atmosphere

Popped into Sand and Wood in Faversham today with my wife, essentially just looking for some candles, and we were really impressed. They have a lovely selection of products, beautifully presented, and the shop has a really welcoming feel to it.
The shopkeeper was absolutely lovely as well — friendly, helpful and made us feel very welcome without being pushy.
We went in looking for candles and came away really enjoying the whole experience. A lovely independent shop in Faversham that’s well worth a visit. Would definitely recommend!

18 de setembro de 2026
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much for your wonderful review, Andy. We’re delighted that you and your wife enjoyed your visit — from the candle selection to the atmosphere in the shop. Creating a welcoming, calm space is incredibly important to us, so it means a great deal to know it made your experience memorable. Your kind words and recommendation are truly appreciated. Thank you for supporting our independent little corner of Faversham.

Avaliado com 5 de um total de 5 estrelas

Great product

Fast delivery, beautifully packaged, excellent product which makes our house smell very nice.

3 de setembro de 2026
logotipo da Sand and wood

Resposta da Sand and wood

Thank you for sharing such a thoughtful review. We’re thrilled that your order reached you quickly and that the packaging and fragrance brought a little moment of joy into your home. It means a great deal to us — thank you for choosing Sand & Wood.

Avaliado com 5 de um total de 5 estrelas

What a gem of a shop

What a gem of a shop! Beautiful candles,wonderful gifts and a lovely atmosphere. The owner is so friendly and knowledgeable which makes the experience even more special. A must visit when you're in Faversham. Highly recommended!

29 de agosto de 2026
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much for your beautiful review, Fay. We’re truly delighted that you enjoyed our candles, gifts and the atmosphere in the shop. Creating a calm, welcoming space is at the heart of what we do, and it means a great deal to know it made your visit special. Your kind words and recommendation are deeply appreciated — thank you for supporting our little Faversham gem.

Avaliado com 5 de um total de 5 estrelas

A little gem

A really beautiful shop and so helpful, the owner mixed a fragrance for me that had run out on her shelves and a label with words of my choice, had it all ready within 3 days will definitely be back and purchase more of her products

21 de agosto de 2026
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much, Jenny, your lovely words mean a great deal.I’m really glad I could mix the fragrance you were looking for and create a label that felt personal to you. It’s always a pleasure to make something bespoke for a customer.I’m delighted you enjoyed your visit, and I look forward to welcoming you back again soon.Warmest wishes,
Kristyan
Sand & Wood

Avaliado com 5 de um total de 5 estrelas

Products are lovely and communication …

Products are lovely and communication with seller great. Highly recommend

1 de maio de 2026
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much, Rachel, I really appreciate your kind words.I’m delighted you’re enjoying the products, and it’s lovely to hear that communication felt smooth and helpful.Thank you for recommending Sand & Wood — it means a great deal.Warmest wishes,
Kristyan
Sand & Wood

Avaliado com 5 de um total de 5 estrelas

Very helpful and love the smells of the…

Very helpful and love the smells of the wax melts and wax melt bummers

23 de junho de 2026
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much, Susan, I really appreciate your kind words. I’m delighted you’re enjoying the wax melts and the burners, and it’s lovely to hear you found everything helpful.Your support means a great deal.
Warmest wishes,
Kristyan
Sand & Wood

Avaliado com 5 de um total de 5 estrelas

Amazing candles and diffusers

I have made several purchases over the past few months and I am very impressed. More often than not I’ve purchased candles and after a few hours burn time they lose their scent, not these though! Same with the Reed diffusers, I can smell mine as soon as I walk into the room. Lovely lady and lovely shop, I’ll be returning soon.

13 de junho de 2026
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much for your lovely review and for choosing us time and time again.
We're delighted to hear that both our candles and reed diffusers have filled your home with fragrance just as intended. Creating products that not only smell beautiful but continue to perform well over time is incredibly important to us, so your feedback means a great deal.
Thank you also for your kind words about our shop. It’s always a pleasure to welcome you, and we truly appreciate your continued support of our small business.
We look forward to seeing you again soon!

Avaliado com 5 de um total de 5 estrelas

Online or in person - you won't be disappointed.

I've known Sand & Wood for some time and have always been impressed by the care and attention that goes into both the products and the customer experience. This isn't a business trying to be the biggest; it's a business focused on quality.

One product I have purchased myself is one of the room diffusers. I have been genuinely surprised by how long it has lasted. The fragrance has remained noticeable for far longer than many supermarket alternatives I've tried in the past, and the diffuser itself is beautifully presented. In fact, it looks more like an attractive ornament than a typical home fragrance product, making it a feature in the room rather than something you try to hide away.

The range of fragrances is thoughtfully chosen, with scents that feel well balanced rather than overpowering, and the presentation makes the products ideal as gifts as well as for personal use. What also becomes apparent as soon as you step into the shop is that the person behind the business has a real eye for understated style. The products are carefully curated and displayed in a way that feels both elegant and accessible, with a look that would complement a wide variety of homes and tastes.

In an age where so many products feel mass-produced, Sand & Wood has retained the feel of an independent business that genuinely cares about what it creates and sells. What particularly stands out is the attention to detail, from the quality of the products themselves to the welcoming atmosphere of the shop. If you're looking for home fragrances, gifts, or simply something a little different from the high street chains, it's well worth a visit.

2 de junho de 2026
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much for your incredibly thoughtful review and for your continued support over the years.
Your kind words mean a great deal to me. From the very beginning, my aim has been to focus on quality, craftsmanship and creating a welcoming experience, so it's wonderful to know that this shines through in both the products and the shop.
I'm especially pleased to hear how much you've enjoyed your reed diffuser and that you've found it both long-lasting and beautiful to display in your home.
Thank you again for taking the time to share your experience. Support from customers like you is what makes running a small independent business so rewarding.
Warmest wishes,
Kristyan

Avaliado com 5 de um total de 5 estrelas

The only wax melts and candles I will use

I have purchased scented wax melts, candles and wax burners both online and from the shop in Faversham for myself, family and friends. They are the best and only ones that I use. A great selection of fragrances and accessories and also a nice range of gift box sets.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much for your wonderful review and continued support. It means so much to hear that my wax melts, candles and burners have become your favourites.
I am delighted that you've enjoyed gifting my products to family and friends, and that you've found fragrances and gift sets you love. Every product is carefully chosen or handcrafted with quality and sustainability in mind, so feedback like this truly makes my day.
Thank you for supporting my small business. I look forward to helping you discover many more beautiful fragrances in the future.
Warm regards, Kristyan

Avaliado com 5 de um total de 5 estrelas

Bought some soaps from the seller

Bought some soaps from the seller. The quality is excellent, with various scents and colours. Would highly recommend. I'm very pleased with my purchases.

30 de abril de 2026
Avaliação não solicitada
logotipo da Sand and wood

Resposta da Sand and wood

Thank you so much for your lovely review, Brian. I am delighted to hear that you’re pleased with your soaps and enjoyed the variety of scents and colours available. It means a great deal to receive such positive feedback, and we truly appreciate your recommendation. Thank you for supporting our small business, and we hope you continue to enjoy your purchases.

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