Sandersons London Avaliações 57

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I really like Sandersons because they are so responsive, they never patronize and they are genuinely nice people. I have worked particularly with Regi who is all of the above and Charlotte. I trust... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot recommend Romana Moskurjakova highly enough. Her level of care and genuine kindness is matched only by her incredible depth of knowledge in the property industry. She is a rare professional w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Regi has been an amazing property manager. When we moved in, there were a few issues with the flat, and she handled everything immediately - organising fixes and keeping us updated throughout. She’s r... Ver mais

Avaliado com 5 de um total de 5 estrelas

Toby and Romana were absolutely wonderful to work with. Incredibly prompt and professional and helped us secure our dream flat. They made a somewhat stressful process very easy.

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

Sandersons is a leading estate agency network with a team of seasoned professionals specializing in prime London locations, including Notting Hill, Holland Park, Kensington, Bayswater, South Kensington, North Kensington, Knightsbridge and Belgravia. Renowned for their expertise in both lettings and sales, Sandersons delivers an unmatched level of service in some of London's most prestigious areas.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

57 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

I really like Sandersons because they…

I really like Sandersons because they are so responsive, they never patronize and they are genuinely nice people. I have worked particularly with Regi who is all of the above and Charlotte. I trust them which is kind of rare these days. I live out of the UK so I am in their hands. Regi and Charlotte both go the extra mile and I very much appreciate that.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from Sanderson

Excellent service from the lettings and management team, particularly from Ines, Romana and Thomas. They were highly efficient in organising viewings and keeping me informed during the follow-up process. All was smooth, professional, and well-managed from start to finish!

24 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a wonderful experience..Tom Wright is your man!

We had a wonderful experience with sandersons in particular because of Tom Wright’s excellent service to us as we were searching for a flat. He was personable, gracious, knowledgeable, and quick to communicate and thorough in attending to our requests. He made the whole experience enjoyable.

9 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

International Relocation Experts!

Romana and Michelle were fantastic in my flat search. I moved here from the US and they were able to clearly guide me through the London letting process and helped me find the perfect residence. Would highly recommend the Sanderson's team.

9 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

The team who achieved our letting were very professional, helpful and quick to respond to us as matters progressed

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ines and Regi are fabulous

Ines and Regi are fabulous, take care of everything while we are out of the country. They’ve managed to stay on top of everything and communicate quickly and effectively.

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am very happy with this company

I am very happy with this company. Their staff are very professional and provide great customer service. They are always very prompt to resolve our queries and solve our problems in a timely manner.

16 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid avoid at any cost , you be warned

Cannot recommended this agency ,I was looking to move to a new flat , they offered me a view , we agreed to a moving date , has my notice was already given to my current landlord.They failed to confirm a moving date to the new flat, so I emailed , 3 day before my current notice ended to tell them , I don’t need they service has need a new place in 3 days otherwise will be homeless.
This situation was so stressful has you can imagine. Last minute I found a new place, however, they still haven’t refund me the money I give to them. Bank transfer this day doesn’t take forever to be transfer.
Avoid this Sanderson Agency . You have been warned.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Sandersons London

Resposta de Sandersons London

Dear Linn,

Thank you for your review.

I understand that your comments relate to the room rental process. I have discussed your concerns with my colleague, Aleesha, who has confirmed that your move-in date had been agreed upon, as you also mentioned in your review (“we agreed to a moving date”).

I understand that there were delays with your references, and you subsequently decided not to proceed with the rental. I can also confirm that our accounts team processed the refund of your deposit yesterday.

We are sorry that the tenancy did not move forward as planned, and we wish you all the best. Should you wish to discuss this matter further, please feel free to email me directly.

Best,
Romana, Director

Avaliado com 5 de um total de 5 estrelas

Professional and flexible

Communication between Sandersons,Tenant and Landlord smooth, proactive and timely.
Sandersons willingness to work with Landlord rather than just with tenant is welcome and allows for a shared / effective understanding between all parties. Solutions to problems therefore have had better outcomes.
Financial information, deposits, statements etc have also been presented to me clearly and in time.

10 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Above and Beyond from Start to Finish

Romana and Ines were absolutely fantastic in helping us secure the perfect short-term let. From start to finish, they worked incredibly hard, on our behalf and made what could have been a stressful process feel smooth and well managed.

They kept us informed at every stage, were always responsive, and brought such a warm, friendly energy to every interaction. We genuinely felt that they had our best interests at heart the entire time, which made a huge difference.

We’re so grateful for their care, professionalism, and dedication, and wouldn’t hesitate to recommend them to anyone looking for thoughtful, reliable agents.

30 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Expert Guidance with a Personal Touch

I cannot recommend Romana Moskurjakova highly enough. Her level of care and genuine kindness is matched only by her incredible depth of knowledge in the property industry. She is a rare professional who truly listens and offers thoughtful, expert guidance. If you are looking for someone who combines high-level competence with a personable, human touch, Romana is the person you want in your corner.

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Regvita at Sandersons has been great to…

Regvita at Sandersons has been great to work with.
We have had a couple of issues with the flat when moving in. Regi has been very reactive to solve all the problems smoothly, communicating well with the landlord, the workers and us to make efficient.

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Regi has been an amazing property…

Regi has been an amazing property manager. When we moved in, there were a few issues with the flat, and she handled everything immediately - organising fixes and keeping us updated throughout. She’s responsive, proactive, and issues are usually resolved the same day! A superstar!!!!

21 de janeiro de 2026
Avaliação não solicitada

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