J'ai commandé à plusieurs leur projets à télécharger, clairement original et unique! Le jig est un peu technique à réaliser mais le résultat est parfait pour celui qui utilise des fraises à rainurer.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Heureux de ma commande de mèches pour le métal. Reçu rapidement malgré une erreur dans mon adresse (ma faute), corrigé par le support par e-mail. Pas encore testé ces outils mais déjà satisfait du su... Ver mais
The chisel bits have a very small base where they insert into the tool. During operation, the bit becomes loose within a few minutes and eventually falls out. This prevents secure retention of the bi... Ver mais
En déc. 2024 mon colis a été écarté due à la grève des Postes au Canada. J'ai communiqué avec James chez Sanrico et expliqué ma situation. Sanrico on fait enquête et on m'a répond qu'on me ferait pa... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a family owned and operated business that prides itself on offering quality products at a great price.
Informações de contato
Estados Unidos
- support@sanrico.com
- sanrico.com
4,3
Excelente
253 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Company
The customer service I received from Sanrico was among the best in the industry. I would definitely recommend them to my friends and family.
27 de outubro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Steve Godfrey,
Thanks so much for the wonderful review. We're glad that customers like you are having a great experience at Sanrico!
Best Regards,
Your Sanrico Team
I accidently ordered a sphere grinder…
I accidently ordered a sphere grinder without the adapter. Received a quick response and a great solution, They are sending an adapter - and offered a discount price and free shipping. I will certainly use this company again.
22 de outubro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Heinz Lips,
Thank you for the 5 star rating! We are very grateful that you took the time out to leave us this wonderful review, we will make sure to share it with the rest of our team!
Best Regards,
Your Sanrico Team
Mishap with address
There was a miscommunication with the address. However Sanrico have committed to resend it free of charge. Which is excellent. Thanks Sanrico
19 de outubro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Myra,
Thank you so much for this great 4-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way!
Best Regards,
Your Sanrico Team
Very pleased with prompt and effective…
Very pleased with prompt and effective customer service!
16 de outubro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Cathy
On behalf of all of us at Sanrico, I would like to thank you for sharing this great review about us! We are thrilled that you enjoyed your experience.
Best Regards,
Your Sanrico Team
Grinder requires adapter
Thanks for sending out an adapter as I cannot use my new tool without it.
15 de outubro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Melvin,
Thank you for the 4 star rating! Don't worry your adapter is already on its way!
Best Regards,
Your Sanrico Team
SANRICO™ Low Temp Welding Rod address was a little tricky but we…
The address was a little tricky but we worked it out thanks to their patience, Thankyou Sanrico
12 de outubro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Desmond,
Thank you so much for taking the time to share your experience at Sanrico. Your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Best Regards,
Your Sanrico Team
Resposta da Sanrico
Dear Luc Riopel,
Your review means a lot to us. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
Great customer service--VERY rare these…
Great customer service--VERY rare these days and much appreciated.
30 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear STG,
On behalf of all of us at Sanrico, I would like to thank you for sharing this great review about us! We are thrilled that you enjoyed your experience.
Best Regards,
Your Sanrico Team
Great customer service and…
Great customer service and communication. Loved the follow up to ensure that their customers are happy.
29 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Chris,
Thank you so much for taking the time to leave us a 5 star rating. Your review means a lot to us, the entire team in Sanrico really appreciate it. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
Great guys and service.
Great guys and service.
I made mistake ordering on line and they went extra miles to help me. Avesom service.
Will comeback and will recommend to anybody.
Jaroslav
27 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Jaroslav,
Thank you so much for your review, it means a lot to us and the entire team in Sanrico really appreciate it. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
Well unlike most company's
Well unlike most company's, Sanrico lives up to there promises ,that's very hard to find now days ,the glitch was fixed and i am pleased to say i will continue to do shopping with this company and i recommend it to anyone ,,thank you for your speedy response in this matter . J.K. MORIN CANADA
24 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Joseph,
Thank you so much for taking the time to share your experience at Sanrico. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Best Regards,
Your Sanrico Team
Great product but need adapter
Great product but need adapter ! Please send ..... tool.of no value without. Would have to put lathe to work for spindle attachment!!! Simply not necessary... Thank you need to move forward on project...
19 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Matthew,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Your Sanrico Team
Sanrico delivered my Welding Rods as…
Sanrico delivered my Welding Rods as promised. Initially they appeared lost but Sanrico followed up and they were delivered in days. I have not used the Welding Rods yet so I can not comment. I would like to give kudos to the Customer Support staff as they were very timely in following up with my questions. I would recommend this company as reliable/dependable supplier.
18 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Tom Wagner,
We are very grateful that you took the time out to leave us a 5-Star review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Thank you!
Best regards,
Your Sanrico Team
Great customer service
18 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Will,
Your review means a lot to us. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
Welding rods don't work for me
Welding rods don't work for me. I'm a 25 year welder and metal fabricator. I had to use a rosebud to get metal hot enough to melt their rods. The rods they show on video are alittle bigger in diameter than the ones they send you. They won't give you a tracking shipment number when shipped. A hassle it was to find out where my order was.Took to long to get. Won't do business with them anymore.
9 de setembro de 2021
Resposta da Sanrico
Dear James,
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our welding rods. We pride ourselves on all our products and the high quality standards we maintain.
First of all, we are extremely sorry for the delay in delivery of your welding rods. Тhere were several unexpected circumstances from our carrier that impeded the delivery of your package. Your package was lost by the delivery company so we had to reship a new item. We informed you whithin 24h about the situation after receiving your email.
Regarding our products, we are sorry our add was not clear enough for you and that you couldn't make them work. There are a few reasons why your welding rods did not work such as dirty metal surface, low settings, poor flux quality, etc...
For your information, the refund policy is displayed on each page of the webstore and on the checkout page. Our customers can ask for a refund 14 days after they receive the package. We unfortunately never received any emails from your asking for a return.
Please contact our customer service if you need more informations.
Best regards,
Your Sanrico Team
Fantastic company to deal with
Fantastic company to deal with. I had somehow put the wrong address on my order and they went out of there way to see that I got my product. Above and beyond care for for customer service. Thank you so much.
4 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear John,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Your Sanrico Team
Customer service was great
Customer service was great. I got an answer to my problem in hours. I bought the item as a gift and having no experience with power tools didn't realize it need an adapter. I contacted them and one is now on its way. Free post and a discount.
Thanks
2 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Robyn,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
Great service!
Ordered only one item so far. Had some challenges but the service was prompt & excellent. Thank you!
2 de setembro de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Evangelos,
On behalf of all of us at Sanrico, I would like to thank you for sharing this great review about us! We are thrilled that you enjoyed your experience.
Best Regards,
Your Sanrico Team
This company really stepped up to the plate!
This company really stepped up to the plate when my order never arrived! I've had several correspondence with the Sanrico Team and they have no limits when it comes to the seller/customer experience! Wow! Sanrico has it down! Hats off to you Sanrico!
31 de agosto de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Emee,
On behalf of all of us at Sanrico, I would like to thank you for sharing this great review about us! We are thrilled that you enjoyed your experience.
Best Regards,
Your Sanrico Team
Excellent follow-up service!
26 de agosto de 2021
Avaliação não solicitada
Resposta da Sanrico
Dear Mark,
Thank you so much for taking the time to share your experience at Sanrico. Your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Best Regards,
Your Sanrico Team
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