Santa Removals  Avaliações 389

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We moved house on May 10th and hired this company to move our large furniture. They turned up on time, took apart large furniture and reassembled it the other end, and were really friendly. They were... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very fast, very professional, very polite, very careful with my stuff. Could not fault the two guys who turned up. Real ambassadors for Santa Removals.

Avaliado com 5 de um total de 5 estrelas

Both gentlemen were kind, quick and amazingly efficient. Our whole house was packed within an hour and unpacked in even less time. We paid a fair price which included assembly of items like bedframe... Ver mais

Avaliado com 5 de um total de 5 estrelas

A genuinely amazing service. The whole process, from initial evaluation (which was done using video on my phone), the subsequent communication was good, the pre-packing the guys arrived on time and fi... Ver mais

Detalhes da empresa

  1. Mudanças
  2. Loja de embalagens para mudanças
  3. Transportadora de pianos
  4. Depósito

Escrito pela empresa

"We are an independent moving company offering affordable prices and plans to meet your move! We specialize in removals and storage in Warwickshire and provide quality services for each of our customers. Please call 07930170752 for any enquiries."


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

389 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Great experience

We moved house on May 10th and hired this company to move our large furniture. They turned up on time, took apart large furniture and reassembled it the other end, and were really friendly. They were very careful handling our belongings from start to finish and were done in just a few hours. Communication was great before the move too, very helpful for an anxious client, consistent and clear. Much better price for the quality of service than most of the other movers we got a quote from. Would definitely use this company again!

10 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

Very fast, very professional, very polite, very careful with my stuff. Could not fault the two guys who turned up. Real ambassadors for Santa Removals.

22 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

On…Santa Removal Company

On time.....professional.....diligent...... took them a long time but at the end of the move i was totally satisfied with the work the 2 guys did for me......would highly recommend this company .....and I have actually done so to to of my friends....... who may be intouch......thanks again guys

25 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding

Absolutely outstanding service from start to finish! ⭐⭐⭐⭐⭐

Two men arrived and got to work within minutes, they do not waste time at all!! They carefully took apart beds and handled large furniture with ease, all while being polite, professional, and incredibly understanding throughout the process. They even covered the floors and their shoes, which really showed their attention to detail and respect for our home.

We were actually moving two houses into one, and the coordination was flawless. Two removal vans arrived at the same time in the morning, and by early afternoon, everything from both houses had been moved into our new home. Not only that, but they rebuilt the furniture and placed every item exactly where we wanted it.

What really amazed me was how efficiently they worked together.. even when both vans met at the same property, they didn’t get in each other’s way at all. Watching them unload was honestly mesmerising, they were so quick and organised!

On top of all that, their pricing was very reasonable considering the size and complexity of the move. I truly couldn’t recommend them more, an incredible team who made what could have been a stressful day feel effortless. Thank you to all involved (I must say the office booking process was the easiest I have ever experienced too) thank you team!

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service by Santa removals

Excellent service by Santa removals. The team were fantastic. We had packing and removal service and we felt they went above and beyond. Thanks again to Michael, Gritis and team!
Would definitely recommend, they were speedy and precise! 10/10

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Michael

Michael, Steven and Yanis of Santa Removals were fantastic all day and went above and beyond! They were polite, efficient and they asked exactly where I wanted everything and left both the house I moved from and the house I have moved to in super condition. Michael even helped me to decide where my daughter’s bedroom furniture could go to make sure she had optimal light for her desk 😆 I hadn’t even thought of that! I would certainly recommend Santa Removals.

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Santa Removals were excellent from…

Santa Removals were excellent from start to finish. The team were polite, friendly and incredibly hard working. Nothing was too much trouble, and they worked quickly and efficiently throughout the move. I got several quotes beforehand and they were also the best priced. I wouldn’t hesitate to recommend them.

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They were superb!

They were superb! Very efficient and organised everything very well. Made moving a lot easier. Couldn’t have moved and packed in such a short period of time without them. Both workers were very friendly and helpful and couldn’t fault them at all.

6 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Santa to the rescue

Santa Removals stepped in very last minute to help my friend when another local removal company let her down on the day.
The team were polite, friendly and so helpful, they worked tirelessly to get my friend moved and didn't finish until 10pm.
They honestly saved the day and shown that customer satsifaction is a priority, I would recommend them and will definitely be using them if I ever need to move in the future.

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

Gatis and the team moved a 3 bedroom house, 450 miles to Scotland from the Midlands for us right before Christmas on short notice. Annabelle was a pleasure to deal with when sorting out the quote and with the back and forth of setting the date, the logistics, etc. She tailored the quote to exactly match our needs etc. The price was very good. On the day of the move the team arrived right on time, worked very efficiently, kept the floors clean, were easy to work with, nice to chat to, made friends with our dog and they packed the house with plenty of time to spare. All the items were packed well and arrived intact. They also did a great job putting furniture and boxes exactly where we needed them. I would highly recommend Santa Removals to anyone.

21 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent removal company

Used Santa Removals yesterday and can highly recommend. Getting a quote was simple and Annabelle was very efficient and friendly answering queries. Moving day went smoothly, the team arrived very prompt and were fast and efficient but careful too. Took away so much stress. Thank you Gatis and team!

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100 stars!! ⭐️ ⭐️⭐️⭐️⭐️

After booking Santa removals today for the first time, I doubt very much now that I will ever use anyone else - they did a fantastic job.

The boys were very quick and hardworking - they completely exceeded my expectations. They were also very friendly, polite, respectful and trustworthy. I would have no issue recommending these guys to anyone!

I had accounted for around 2 hours to get all my stuff in the van, but they only took 1 hour 15 mins - I was very happy to be ahead of schedule.

As my move was very last minute, I didn’t have time to bubble wrap or properly protect any of my belongings. I was prepared to have a few broken items along the way - but I was very pleasantly surprised that there was no damage, which shows how respectfully the boys handled my property, and drove safely and sensibly to the new apartment.

Thank you so much to the whole Santa removals team - a seamless experience from start to finish!

14 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing people

Amazing people! I can not recommend them any higher!! The removal men are polite patient and professional . Thank you I definitely use them again!! Thank you Santa!!

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

12/10

From the moment I submitted an online enquiry to a site offering lots of removal companies the opportunity to quote, Gatis telephoned me with 10 seconds. Other companies contacted me some 2-4 weeks later.
The whole process to quote was quick,easy and straightforward and I was happy with the price quoted. Removal day went extremely well, the guys never stopped for a break. We were extremely happy with every aspect and would not hesitate for one moment to recommend. 12/10 guys, thank you.
Andy McPhee, Henley in Arden

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If You Value Peace of Mind, Look Elsewhere

Our recent move with Santa Removals Ltd was stressful and poorly managed. Despite raising concerns about timing and capacity beforehand, we were reassured everything would run smoothly. It didn’t.
The packing service was careless: plants mixed with household items (soil everywhere), my dried wedding bouquet crushed into clothing, and bathroom contents—including a shaver—dumped onto clean towels. Many items were left unpacked, forcing us to pack on moving day, which slowed everything down.
On moving day, the problems escalated. By midday, major areas like the gym and shed were still full. At 13:30, it became clear the three trucks provided were insufficient—they were full and hitting the bump stop. One truck had to offload early and return, leaving one of us standing in the cold with our belongings on the driveway until it came back. The move wasn’t finished until 19:30, despite us stepping in to help (we emptied the gym ourselves and helped offload trucks). Based on the size of our move, four trucks and six movers were needed—not the three trucks and four movers provided.
Several pieces of furniture were scratched, yet the company refused to compensate more than £150 for the stress, extra work, poor packing, and damage, saying: “Everything here is about money…” For reference, I asked for £300, which was reasonable given how the day went. This attitude shows they care more about money than doing a good job.
While the movers worked hard, the planning, execution, and customer service were unacceptable, especially with a 2-year-old waiting for us. Completing the job at 19:30 with our help was never the plan.

28 de outubro de 2025
Avaliação não solicitada
logotipo da Santa Removals

Resposta da Santa Removals

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not reflect the high standards we aim to deliver.

We understand how stressful moving can be—especially with a young child—and we regret that parts of our service added to that pressure rather than easing it. Your comments regarding the packing process, timing, vehicle capacity, and the handling of your belongings have been taken very seriously. While our crew worked hard on the day, it’s clear from your account that our planning and communication fell short, and for that we sincerely apologise.

We always assess the volume of each move and recommend the number of vehicles and staff we believe will be adequate. In this case, it’s apparent that the resources allocated did not meet your expectations or the demands of the day. We will be reviewing this internally to prevent similar situations in the future.

Regarding the items damaged during the move, we are sorry for the inconvenience caused. We followed our standard claims and compensation process, but we understand you were hoping for a different outcome. We are open to revisiting this matter offline to ensure all aspects have been fully considered.

We would like to clarify that once you raised your concerns with us, we immediately offered solutions, including:

arranging repairs for the items you reported as damaged, and

offering financial compensation in line with our policies.


We are disappointed that, despite these efforts to resolve the matter, you still felt the need to leave this review.

We appreciate your recognition of the crew’s hard work, and we are committed to learning from your experience to improve our service. If you are willing, we would welcome the opportunity to discuss your concerns directly and work toward a resolution. Please feel free to contact our office and ask for management so we can continue the conversation.

Thank you again for your feedback.

Kind Regards
Santa Removals Ltd

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