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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I needed my black double monk red-bottom shoes for a conference in Washington. Online I requested to pay for expedited shipping. I received an email stating that they would handle the fee. It was a... Ver mais

Avaliado com 2 de um total de 5 estrelas

I bought 2 pairs of shoes. One fullfilled my expectations, while the other one looked some different than on the web page. I would like to return this pair of shoes, but Sardinelli is the only shop... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados
  2. Loja de Acessórios de Moda

Escrito pela empresa

We believe stylish footwear are foundation to building a wardrobe that gives you the ability to flex and express your personal style. Our aim to build Sardinelli Store is, an ever growing collection of timeless classics which will remain a staple piece within the modern wardrobe for many years to come. All of our footwear collection is meticulously designed by our creative team and carefully handcrafted by skilled artisans. We pride ourselves on timeless designs, impeccable quality and an unrivalled attention to detail.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

22 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

This store is a scam.

These “Italian leather” shoes are actually plastic that arrived in a crumpled box that lacks any purchase order or contact information, and the customer assistance line on the website rings to someone’s personal phone. This is a scam operation.

20 de agosto de 2025
logotipo da Sardinelli Store

Resposta de Sardinelli Store

Hi Shawn,

These are handcrafted shoes made with natural leather (buffalo skin) that's why looks a little different from regular shoes. We don't have any type of plastic shoes in our store. We offer only genuine leather and synthetic leather shoes. You are trying to reach out to you and our customer service is available to assist you.

Avaliado com 1 de um total de 5 estrelas

False advertising

False advertising. Poor quality product. Stay away.

31 de julho de 2025
logotipo da Sardinelli Store

Resposta de Sardinelli Store

Hi Arvin, these are barefoot zero-drop shoes that are different than regular shoes. Handcrafted Shoes are made with natural leather and completely handstitched. All these details are also mentioned on product details page.
We do accept returns, please visit 'Returns & Exchange Policy' page for details and complete procedure https://sardinellistore.com/returns-exchange-policy/

Avaliado com 4 de um total de 5 estrelas

The shoe is very nice

The shoe is very nice. The shipping takes a very long time.

13 de junho de 2025
logotipo da Sardinelli Store

Resposta de Sardinelli Store

Thank you so much for your kind review! We’re glad to hear you love the shoes. Sometimes a specific shoes size is out of stock at the time of order then we make that size on customer demand. That is the only reason of late shipping.

Avaliado com 1 de um total de 5 estrelas

It wasn't good

It wasn't good. I ordered the shoes based on the measurements shown on the website, and when I received them, they were too big for me. I've tried contacting you through customer service, but I haven't received a response. I still waiting the response.

29 de abril de 2025
logotipo da Sardinelli Store

Resposta de Sardinelli Store

We are so sorry to hear. We have already responded and sent you a replacement. We hope you are satisfied with our service and products.

Avaliado com 5 de um total de 5 estrelas

I have bought the beautiful schoes

I have bought the beautiful schoes. The yuor organization its very good .

6 de novembro de 2024
logotipo da Sardinelli Store

Resposta de Sardinelli Store

Thanks for your review, Antonio. We are happy to hear that you are satisfied with our quality and service.

Avaliado com 5 de um total de 5 estrelas

Black Red Bottom Monks

I needed my black double monk red-bottom shoes for a conference in Washington. Online I requested to pay for expedited shipping. I received an email stating that they would handle the fee. It was a welcome surprise. Shoes arrived timely and were as described.

7 de setembro de 2024
Avaliado com 1 de um total de 5 estrelas

I order an item that I didn’t like

I order an item that I didn’t like, I try to return or exchange it but the company never answer my request. Very bad costumer service.

18 de julho de 2024
logotipo da Sardinelli Store

Resposta de Sardinelli Store

Returns and exchange are accepted, for details please visit 'Returns & Exchange Policy' page https://sardinellistore.com/returns-exchange-policy/

Avaliado com 2 de um total de 5 estrelas

Returns and refunds not accepted.

I bought 2 pairs of shoes. One fullfilled my expectations, while the other one looked some different than on the web page. I would like to return this pair of shoes, but Sardinelli is the only shop I know that does not accept returns and refunds, probabely taking advantage of being outside the territory and laws of the European Union.

24 de julho de 2024
logotipo da Sardinelli Store

Resposta de Sardinelli Store

We do accept returns, please visit 'Returns & Exchange Policy' page for details and complete procedure https://sardinellistore.com/returns-exchange-policy/

Avaliado com 1 de um total de 5 estrelas

the shoes are dirty

the shoes are dirty, looks especially the flexible parts, partly with yellow spots, partly grey dirt.
It took more than 4 weeks to receive it, even after 4 times calling the shipping agency.
Shows are comfortable.

Not so nice to receive these shows for this price

26 de junho de 2024
logotipo da Sardinelli Store

Resposta de Sardinelli Store

Hi Harald, we apologize to hear this. Shoes were in production phase that's why took longer than expected. There was also delayed from shipping company and they delivered late. If you don't like shoes, you can return/exchange.

Avaliado com 1 de um total de 5 estrelas

Very low-quality shoe

Very low-quality shoe. The shoes smell like spray paint and the soles are glued on. $300 for a glued sole and not stiched is ridiculous.

24 de maio de 2024
logotipo da Sardinelli Store

Resposta de Sardinelli Store

Hi Clay, we are sorry to hear. We accept return and refund full amount If customer is not satisfied with our products. We don't have any shoes of $300, all product prices are below of this with free shipping.

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