Absolutely blown away the customer service and support.I asked some questions and had a reply so quickly withLinks to assist me. The items I ordered came very quickly, well packed and seems great q... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I contacted them for advice and the customer service and knowledge was fantastic, including speed of postage. As delivery was required quickly they went above and beyond posting out the same day. I wi... Ver mais
Plants came healthy however one of them seemed to be in shock as they were cape sundews and wrapped in plastic I guess that was cause but the other one is thriving as of late.
A empresa respondeu
Fantastic response from Gary after the courier had left the box of plants on top of my gate as the delivery had been so late. One of my plants had been damaged but having seen a photograph of it Gary... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Sarracenia House specialises in carnivorous plants, in particular Sarracenia and Dionaea (venus fly traps). Most plants offered for sale are divisions from our private collection. You'll find some unusual species and hybrids on our website!
Informações de contato
Lutterworth, Reino Unido
- sales@sarracenia.house
- sarracenia.house
4,8
Excelente
64 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Excellent service,fast delivery
Excellent service,fast delivery, good quality plant and good after care advice
13 de janeiro de 2025
Resposta da Sarracenia House
Hi Wendy, thank you for taking the time to leave a review. I hope you enjoy the Sarracenia you chose, it's a vigorous one!
Resposta da Sarracenia House
Hi Oliver, thank you for taking the time to leave a review. And thank you for the tip you sent via Whatsapp, I'm glad I took your recommendation!
Resposta da Sarracenia House
Hi Lynn, apologies for the late response, but thank you for taking the time to leave this review, it's very much appreciated
Very simple process to buy and plant…
Very simple process to buy and plant has been delivered, beautifully packaged and in excellent condition. I have no hesitation in recommending this company as the attention to detail and customer service was very evident throughout.
21 de agosto de 2024
Resposta da Sarracenia House
Hi Fionna, apologies for the late response, but thank you for taking the time to leave this review; it's very much appreciated. Best wishes
Excellent service
Excellent service, speedy delivery and I am delighted with the quality of the plants, I have received. Supplier highly recommended, I will be back to buy more plant's to add to my collection of unusual specimens.
12 de agosto de 2024
Avaliação não solicitada
Resposta da Sarracenia House
Hi Ann, apologies for the late response, but thank you for taking the time to leave this review; it's very much appreciated. Best wishes
Second purchase
I made my second purchase from Saracenia House. It did not disappoint, I received a lovely plant, in perfect condition. As I mentioned last time, it was carefully packed in eco friendly packaging.The customer service is 5 star! I will return soon for my next purchase!🌟🌟🌟🌟🌟
9 de agosto de 2024
Avaliação não solicitada
Resposta da Sarracenia House
Hi Mrs Mullen, apologies for the late response, but thank you for taking the time to leave this review; it's very much appreciated. Best wishes
Had 3 fabulous plants last month 5*
28 de julho de 2024
Avaliação não solicitada
Resposta da Sarracenia House
Hi, apologies for the late response, but thank you for taking the time to leave this review; it's very much appreciated. Best wishes
Excellent service
Excellent service, well packed order with a really personal touch! Very happy customer. Thank you!
12 de agosto de 2024
Avaliação não solicitada
Resposta da Sarracenia House
Hi Lynndy, apologies for the late response, but thank you for taking the time to leave this review; it's very much appreciated. Best wishes
Resposta da Sarracenia House
Hi Simon, apologies for the late response, but thank you for taking the time to leave this review; it's very much appreciated. Best wishes
Great customer service
Great customer service, lovely plants and packed very well. Arrived on time.
16 de julho de 2024
Resposta da Sarracenia House
Thanks Heidi. That maxima was a bit of a challenge to pack due to the height so I'm glad to hear that it arrived safely!
Very helpful in every way, information and knowledge of the plants.
Very helpful in every way, information
14 de julho de 2024
Resposta da Sarracenia House
Thanks Mark, great to see you the other day!
Fantastic response from Gary after the…
Fantastic response from Gary after the courier had left the box of plants on top of my gate as the delivery had been so late. One of my plants had been damaged but having seen a photograph of it Gary assured me that it would grow as expected with the correct care and attention. He generously offered to send me a replacement. I am looking forward to buying some more exciting plants from them again. Watch out flies!!
27 de junho de 2024
Resposta da Sarracenia House
Thanks for the lovely review, Jane. Luckily they're very tough plants, so the damaged one should come good for you in the next month or so! The flies have no chance!
First class seller
First class seller. Great range, excellent service and very accommodating in assisting the customer to ensure they get advice and support to meet their Sarracenia needs. Gary helped to determine what were the ideal species and varieties for my outdoor project. Thank you.
20 de junho de 2024
Avaliação não solicitada
Resposta da Sarracenia House
Thanks for the great review, Ian. Please update me on the pond later in the year!
Great plants and service
Parcel arrived quickly and was well packaged. Looks a good sized root with quite a few immature pitchers - can't wait to see how these will mature. Thank you, Gary. The personal note was really nice. Do you have any open days?
3 de junho de 2024
Resposta da Sarracenia House
Thanks, Margaret, it's a nice one so I think you'll like it. No plans to do any open days but maybe something for the future!
Resposta da Sarracenia House
Thank you Marc, wet pots of plants aren't the easiest to pack but so far the method is working!
Great to deal with
Great to deal with, the plants came very nicely packaged and quickly.
6 de maio de 2024
Resposta da Sarracenia House
Thanks, Ian, glad to hear that the plants arrived safely!
Top seller with great products
Great place to buy venus fly traps and the plants are well packaged.
21 de abril de 2024
Resposta da Sarracenia House
Thanks, David for your review. They're not the easiest plants to pack but so far so good!
Prompt and helpful
2 de abril de 2024
Resposta da Sarracenia House
Thank you, Warren. Give us a shout if you need any help with anything else!
Great service
Great service. Really well packed and quick delivery. Thanks Gary
22 de fevereiro de 2024
Avaliação não solicitada
Resposta da Sarracenia House
Thanks, Paul, much appreciated!
Excellent service from Sarracenia House
Good communication throughout. Plants were packed carefully and arrived in good condition. Was really impressed by the quality of the rhizomes. Will certainly use Sarracenia House again.
8 de março de 2024
Avaliação não solicitada
Resposta da Sarracenia House
Thanks for taking the time to leave a review, Matthew. Glad you like the plants!
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