Feeling really misled by Sasha Therese advertising unlimited returns when you can’t actually get a refund if you’ve used a welcome discount code. This wasn’t made clear enough when purchasing, and I’m... Ver mais
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Veja o que dizem as avaliações
Purchased many items from ST now, quality is good, shipping and returns and so fast and so easy which honestly is amazing and this keeps me coming back to the brand. Regular drops of fresh new fits t... Ver mais
The WINNIE mini dress popped up on my Facebook feed and looked absolutely fabulous, so I had to purchase one for myself — and she did not disappoint! 😍 She is absolutely stunning! I’m so happy wit... Ver mais
Love their clothes and the quality is very high end. Purchased several dresses and get compliments everytime I wear them. Highly recommend purchasing from this store.
Detalhes da empresa
Escrito pela empresa
Sasha Therese was founded in Australia in 2023. We drop limited, exclusive garments . This carefully curated approach ensures that our customers have access to distinctive, one-of-a-kind pieces that resonate with our brand's essence, embodying the true spirit of Sasha Therese.
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I would seriously think twice before…
I would seriously think twice before ordering from Sasha Therese. I spent $100 on a dress that was shipped to the wrong address, and I never received it. Despite explaining the situation and reaching out for help, I was incredibly disappointed by how dismissively it was handled.
Their response focused almost entirely on the fact that tracking showed the package as “delivered,” rather than the fact that their customer had paid $100 and received nothing. After going back and forth, the only solution they offered was a $50 credit if I purchased the dress again—so I would have to give them even more money to replace something I had already paid for and never received.
For me, the most concerning part isn’t that something went wrong with an order. Mistakes and shipping issues happen. It’s how a company responds when they do. I want to feel confident that when I spend my money with a business, they will actually care about helping if there is a problem. This experience gave me absolutely no confidence in that.
Based on how my situation was handled, I would not feel comfortable trusting Sasha Therese with another purchase and will not shop with them again. I’d encourage anyone considering ordering to be aware of this experience before spending their money here.
Please beware the return policy!!!!!
Please beware the return policy!!!!!! They materials are nice but the sizing is wayyyy off. Everything is huge in weird spots
À FUIR !!
À FUIR !!
Commande passée en juin : jamais reçue, jamais remboursée. Malgré plusieurs relances, aucune solution et un service client totalement inexistant. Une situation inadmissible.
Réfléchissez à deux fois avant de commander chez Sasha Thérèse!!
Dress was great
Dress was great, I only took off a star because I paid extra for next day shipping and it didn't happen. Don't order if you are in a rush.
Love every piece on the website
Love every piece on the website
I absolutely LOVE Sasha Therese!!
I absolutely LOVE Sasha Therese!!! My go to brand when I need anything for a girls night out, my besties birthday, or just a fun purchase to fuel the soul
Absolutely stunning dress!
The WINNIE mini dress popped up on my Facebook feed and looked absolutely fabulous, so I had to purchase one for myself — and she did not disappoint! 😍 She is absolutely stunning!
I’m so happy with my purchase, and the express shipping was amazing too — it arrived within just two days! 🥰✨
I just keep coming back for more
Purchased many items from ST now, quality is good, shipping and returns and so fast and so easy which honestly is amazing and this keeps me coming back to the brand. Regular drops of fresh new fits to look forward to!
I find sizing difficult between xs and s in some items but know that I don’t need to stress re easy returns process etc. thanks ST team
They were great to work with
They were great to work with, even with my own mistake was willing to accomodate my request in a very timely fashion.
Dresses are lovely however the sizing…
Dresses are lovely however the sizing is a bit restricted
It was good
It was good, I got the feedback that I wanted
LOVED my order
LOVED my order! Sizing was perfect, my new favorite tops!
I was very happy with my purchase
I was very happy with my purchase! I’m 5,4 and 100 lbs…the XXS small size in dresses fit me perfectly
Beautiful pieces
Beautiful pieces, some have some fit issues in some places. But most of the time, it fits perfectly and I feel like a total IT girl wearing them!
Clothes are not the best quality
Clothes are not the best quality, and refunds not offered only store credit which is quite frustrating
Absolutely love all their pieces.
Absolutely love all their pieces.
Great customer service
The return process could be slightly more advance but your team was very responsive.
Great pieces
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