Don't trust them. Big scammers I purchased products from them for a significant amount, and it's been over two weeks. I have neither received the products nor a refund. Every time I call, they ask... Ver mais
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Veja o que dizem as avaliações
I have always liked the products from this branch and shop here frequently\. However, this time my experience with the pickup service has been extremely disappointing\. I purchased five items,... Ver mais
I recently bought a top (Black Ribbed Scoop Neck Fitted Top) from the brand Sassafras on Myntra, my first purchase from them. I expected a light, stretchy fabric, perfect for summer wear, bu... Ver mais
Very bad experience with sassafras clothing brand. I ordered jeans and top, which quality turned out to be bad for which i opt for return option also one trouser i ordered for XL in size which they... Ver mais
Detalhes da empresa
Escrito pela empresa
SASSAFRAS, a homegrown fashion label, is a brand for the young, wild and stylish. We aim to reach the fashion-forward & free-spirited youth of today and grow to become their style source with our selection of clothing range. The name is inspired by the colours and wilderness of the SASSAFRAS trees. The brand has always been committed to providing women with clothes that are a mix of ease and style - a promise that it keeps to this very day.
Informações de contato
KH No. 37/19, Kapashera, 110037, Delhi, Índia
- 9811479713
- support@sassafras.in
- sassafras.in
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order placed on 24th feb 2025 this is…
Order placed on 24th feb 2025 this is second time nor dispatching Order nor refunding amount have to always go for consumer complaint for it.
Will never place order now onwards
worst experience every
worst experience every, there is no exchange policy.
They are just faking it for the website.
I recommend that no to buy anything from this website.
I got a fraud call
I got a fraud call, one girl called me, and told you do shopping of 5000 at website, and you will get a gift from the six gifts including LED, refrigerator, iphone, apple watch etc. Do not loot innocent people.

Resposta da SASSAFRAS
I had ordered one dress
I had ordered one dress , money deducted but order is not showing placed
Kindly refund my money or give dress
Such a disappointment
Poor refund policy
Poor refund policy
Very disappointed by sassafras..I have ordered on 14th November but the size was too big ..so I returned that articles .. till now they were initiated not my refund ....customer care service was also very bad ....
Stylish Top, But Heavier Fabric Than Expected
I recently bought a top (Black Ribbed Scoop Neck Fitted Top) from the brand Sassafras on Myntra, my first purchase from them.
I expected a light, stretchy fabric, perfect for summer wear, but was surprised to find it a bit thicker than anticipated.
The material is not ideal for hot days, but it is comfortable for slightly cooler weather.
Despite this, I decided to keep it because the design is trendy and well-made, adding a stylish touch to my wardrobe.
If you are looking for something breathable, this may not be it, but for mild days, it is a great choice!
Scam by Sassafras
Scam by Sassafras , Fraud Alert
1. I ordered on 21st October 2024 and the delivery was promised within 2-3 days. The support team and the call team are not helpful.
2. Classic example of never immediately jump to buy the products from advertisements displayed in instagram, google etc. Fraud alert !!!
3. Sassafras products were displayed in amazon before now no wonder they (Sassafras) got removed from Amazon. Scammers.
Scammer
Scammer, Fraudster, Wanted to Return, Team unresponsive, unable to Return my order.
Worst experience ever, reached out 100 times to support team, didn’t respond, not getting returned. Worst company ever. Never buy from Sassfaras, Lost almost 6k beacuse of them.
Disappointing experience
I'm extremely dissatisfied with sassafras. Prepaid order never arrived despite numerous follow-ups. No refund or update on order status. Unresponsive customer support.
Avoid sassafras! Lack of accountability and poor customer service make them unreliable.
*Will not recommend or purchase again.*
they're scammers don't buy from them
initiated for a replacement but it's been more than a month I didn't get my product yet and contacted them through email several times they just give lame bot like replies everytime that they're working on it bla bla. Now I neither got my money nor the product. Raised a complaint against them in consumer forum.
I ordered a dress dec third week 2023…
I ordered a dress dec third week 2023 till now not received..neither they have proper contact number nor email they dont reply ...pathetic service...
1 star bhi dene jaisa hein nahi ..pehle…11
1 star bhi dene jaisa hein nahi ..pehle prepaid payment me do delivery achchi rahi...uske baad parcel me 2 dress ki jagah 1 damage pcs bheja...call kare ..Gmail kara no any response..mera prepaid payment tha gaya ..2750 ka chuna laga...kya ye business long-term chalega...????ye paise jindagi bhar chalenge!???...kitni mehnat karke hum kamate he fever wale bhi kaam pe chale jate he... prepaid payment ho ya post pls parcel me chithre niklenge and cheating karte he ye log...pls alert
They are fraudsters!!
They are fraudsters!!! I ordered a dress which showed delivery within 7 days. It has been more that 15 days now. They won't respond to any mails, they won't refund me the the money back, they don't have any customer service numbers to call! Losers!!!!! Pathetic service!!!!!!!!!
Over that they provide a scam tracking link which never gets updated!!!!
I shouldn't give even one star for this…
I shouldn't give even one star for this shae by sassafras. Total scam. Cheating customers. How do you sleep in the night.? Allah will not leave such bad people who cheats others. Mark my words. You will be punished by God.
Recently I ordered (Flipkart) shae by sassafras brand blue skirt but I received one black cloth material. I was shocked.i don't know to how many people you are sending black cloth material instead of blue skirt. I paid rs.724. It showed my order canceled in flipkart but received the order (black cloth) one day before. I will definently take this matter to the law. Wherever you are , you will be caught. If I don't get my refund money. I will inform press, Facebook and other social medias and alert people and law. I have sources. Instead of Taking people's money illegally , you can beg in the streets. Atleast that is decent and accepted. Shae took my hard earned money. My curse will not go waste. Wait and see.
They are fraudsters
They are fraudsters. I have ordered dress from their official website and I am unable to track my order Also, when i am trying to search with the order id. It says order not found.
This a scam website
This a scam website, I ordered something on 26th and no response yet. No replies to email except for the standard template response. Extremely frustrating and tiring.
1526 rs deducted from my account but…
1526 rs deducted from my account but didn't get any confirmation or order I'd ...ghatiya website hai ...koi din raat mehnat krke kma rha h or ye loot rhe hn logon ko 😭
Very very bad experience
Very very bad experience . 1838 RS dedicated from Account and no order number is created for it and worst customer care services no one reply over email and no contact number available never buy any thing from this company I want my money back ASAP.
Worst service you cannot connect with…
Worst service you cannot connect with anyone over call and the emails are also not delivered. Have purchased for 4000 rs and return and exchanged order been more than 30 days no reply/ response.
Wont suggest to purchase from Sassafras.in

Resposta da SASSAFRAS
No response company
No response company , urgent responses are not taken care of .. no contact tel no is available .. it’s a mystery company .. no one calls you back .. crazy company crazy people

Resposta da SASSAFRAS
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