I paid for priority shipping but did not receive the item until a week later. I did not receive a refund. I am sure they have the best intentions but they are resellers, without inventory. Shipping is... Ver mais
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Veja o que dizem as avaliações
We need accurate scales for our business. The scales we have purchased here have always been accurate and the highest quality at good prices. We had purchased scales on amazon and they did not accura... Ver mais
A empresa respondeu
I'm very pleased with my purchase from Scales Plus. The scale arrived quickly with full tracking, was packaged securely, and was brand new in the box. When there was a small hiccup with the calibratio... Ver mais
A empresa respondeu
Great selection, page clean and easy to navigate, and the scale that I picked shipped fast. Scales Plus also got in touch after order confirmed, to ensure we were happy with the selection and shippin... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In the years since our beginning as a bargain supplier, we have grown into a full-service solution for everything weighing – and it’s time for our name to reflect that. As Scales Plus, we remain committed to providing the same hands-on support, product and industry expertise, and friendly partnership you and your business have come to expect – and more. For businesses in manufacturing, cannabis, laboratory environments, and beyond, we are here to serve as your professional provider of everything scales. We offer an extensive inventory, in-house calibration and repair, and free lifetime technical support for any scale – whether we sold it to you or not. We specialize in custom system development to ensure you always receive the right solution for your business, even if we have to create it. From scales and balances to moisture analyzers and calibration weights, we take time from day one to understand your needs and to make sure you can weigh what you need to weigh both efficiently and affordably. Welcome to Scales Plus – where quality and service always tip the scale.
Informações de contato
4850 Allen Park Dr, 49401-8615, Allendale, Estados Unidos
- 616-622-2100
- reviews@scalesplus.com
- scalesplus.com
4,7
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Do not pay for priority shipping
I paid for priority shipping but did not receive the item until a week later. I did not receive a refund. I am sure they have the best intentions but they are resellers, without inventory. Shipping is out of their control.
18 de março de 2026
Easy ordering process
Easy to find and order scale. Shipping was reasonably fast. Would order from here again.
4 de dezembro de 2025
Resposta de Scales Plus
Thank you for the 5-star review! We’re happy to hear you found the ordering process easy and were satisfied with the shipping speed. We look forward to working with you again soon!
Great service and products
3 de dezembro de 2025
Resposta de Scales Plus
Thank you for the 5-stars and your business!
I am still waiting on a scale from my…
I am still waiting on a scale from my order. I have sent several emails with a 'We'll look into it' reply.
18 de dezembro de 2025
Resposta de Scales Plus
Hi Erin, thank you for your patience. I apologize that our previous emails were vague; we wanted to be sure of the issue before confirming.
It looks like the manufacturer accidentally omitted the suite number on the original shipping label, causing the package to be returned to them. We sent a replacement shipment on 1/9. The good news is that it is currently Out for Delivery according to UPS and should arrive today! Please let us know if you don't receive it by this evening.
Scale is great
Scale is great, customer service was great, overall very positive experience and we are much appreciated.
18 de dezembro de 2025
Resposta de Scales Plus
Thanks for the kind words, Kit. We appreciate your order!
Everything was as expected
Everything was as expected, packaged neatly, and delivered quickly.
16 de dezembro de 2025
Resposta de Scales Plus
Thanks you for the 5 stars! We appreciate your business!
I always receive my order promptly
10 de dezembro de 2025
Resposta de Scales Plus
Hi John, thank you for your business! We’re so glad to hear that you received your order promptly. We look forward to serving you again!
I'm very pleased with my purchase from…
I'm very pleased with my purchase from Scales Plus. The scale arrived quickly with full tracking, was packaged securely, and was brand new in the box. When there was a small hiccup with the calibration weight, they fixed it right away. I'd definitely recommend them and use their service again!
8 de dezembro de 2025
Avaliação não solicitada
Resposta de Scales Plus
Hello Thea, thank you for the detailed feedback! We're thrilled the scale arrived quickly and securely. I’m also glad our team could resolve the calibration weight hiccup immediately. We truly appreciate your recommendation!
Superior service
Scale was missing a display because of damage in shipping. I talked with Seth and he added an additional box and shipped quickly.
15 de dezembro de 2025
Resposta de Scales Plus
Hi Christian, thank you for sharing your experience. We are sorry your scale was damaged in transit, but we're glad Seth could get a replacement and extra packaging out to you quickly. Your satisfaction is our priority!
Setting up billing was cumbersome
Setting up billing was cumbersome. Ended up using a credit card which didn't appear to be an option before placing the order.
Prices were great and shipping was prompt.
5 de dezembro de 2025
Resposta de Scales Plus
Hello, thank you for your honest feedback. We apologize that the billing process felt cumbersome; we are always looking to improve our checkout options. We're glad you were happy with the pricing and prompt shipping!
I freaking love this scale
2 de setembro de 2025
Resposta de Scales Plus
Hi there! We are so happy to hear that you love your new scale. Thank you for the enthusiastic feedback and for choosing us for your weighing needs!
Great scale
Delivered in a timely manner. Scale is accurate and easy to use. Highly recommend.
15 de dezembro de 2025
Resposta de Scales Plus
Hello Daniel, thank you for the high recommendation! We’re pleased to hear the scale is meeting your needs for accuracy and ease of use. We look forward to helping you again in the future.
Great response and shipping was quick
Great response and shipping was quick. Will keep shopping here.
5 de dezembro de 2025
Resposta de Scales Plus
Hi Tom, thank you for the great review! We're glad you enjoyed our quick response times and shipping speed. We look forward to seeing you back on the site soon!
Resposta de Scales Plus
Hello Tien, thank you for your feedback! We’re happy to hear the unit looks good and is working well for you. Please let us know if you need anything else!
Great communication
Great communication, Very fast shipping, great packaging, and great product!
11 de dezembro de 2025
Resposta de Scales Plus
Hi Laura, thank you so much for the kind words! We take great pride in our communication and packaging, so it’s wonderful to hear they hit the mark for you. Enjoy your new product!
ordering process was simple Great Customer Service
ordering process was simple. I did have to chat with customer support to get the calibration instructions. Customer support was awesome he mailed the instructions and walked me through the process.
10 de dezembro de 2025
Resposta de Scales Plus
Hello Bryan, thank you for the feedback. We're glad our support team could walk you through the calibration process and get those instructions over to you. We’re here whenever you need a hand!
Good morning have a wonderful day 💝
26 de dezembro de 2025
Avaliação não solicitada
Resposta de Scales Plus
Hi Fazlullah, thank you for the kind note! We hope you have a wonderful day as well. We appreciate you taking the time to share a positive vibe with our team!
NICE UNIT FAST SHIPPING WILL BUY AGAIN
24 de julho de 2025
Resposta de Scales Plus
Hello William, thank you for the 5-star review! We’re glad the unit and shipping speed met your expectations. We look forward to your next order!
Great Customer Service
Customer Service was great. They were quick to answer all questions and get the product shipped out. No complaints except for shipping costs, but that can't be helped. Easy shopping experience overall.
9 de dezembro de 2025
Resposta de Scales Plus
Hi Ann, thank you for the feedback. We’re glad our team could answer your questions and get your order out fast. We appreciate your understanding regarding shipping costs and are happy you had an easy experience overall!
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