Customer service is amazing and any questions I had were answered. Really like the security they provide and the 24 hour access as I can go at times that suited me. Will not hesitate to recommend to a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... Ver mais
A empresa respondeu
I noticed there had been a mistake in what I was charged in previous months. I raised this via email and recieved an immediate response and agreement to refund what I had overpaid. Great service :)
Great security access arrangements. Well organised, with efficient and friendly customer service. Disappointed to see the price increase, which has hastened the decision to cancel my contract.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Informações de contato
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, Reino Unido
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4,8
Excelente
387 avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Brilliant Company
We have been renting a storage unit for several months now and are delighted with the whole experience, we moved from a competitor and find SCA cheaper, friendlier, cleaner and all round a much better experience, we have now also taken on an office with SCA as well as our storage, it is perfect and the price excellent. Kelly is an absolute asset and nothing is ever too much trouble . We are delighted with everything and highly recommend to anyone.
20 de outubro de 2024
Avaliação não solicitada
Resposta da SCA Self Storage Ltd
Thank you for the positive review Leslie, your feedback has been shared with the team and is greatly valued!
I enquired regarding renting a unit…
I enquired regarding renting a unit from this location and the very next day I got a n invoice for the first months rent two days later a demand for payment of the invoice it’s like dealing with a loan shark
19 de outubro de 2024
Resposta da SCA Self Storage Ltd
Thank you for your feedback regarding your reservation. We are sorry to hear that you are not satisfied with your experience.
Please note that all reservations are provisional, and payment is only required on the day of actual move-in. However, our system automatically generates the invoice based on the agreed date. We attempted to contact you several times to confirm your satisfaction with the date or to discuss any necessary changes, but unfortunately, we were unable to reach you.
I have cancelled the reservation, and no further correspondence will be sent.
Easy access to containers
Easy access to containers. New & clean inside.
Secure site.
9 de outubro de 2024
Resposta da SCA Self Storage Ltd
Thank you for the positive review John & Helen, Your feedback has been shared with the team and is greatly valued!
Very smooth experience arranging…
Very smooth experience arranging storage online. Sarah extremely helpful. Very nice facility.
2 de outubro de 2024
Resposta da SCA Self Storage Ltd
Thank you for the positive review Alison, Your feedback has been shared with the team and is greatly valued!
Resposta da SCA Self Storage Ltd
Thank you for the positive review Phillip!
Convenient and local
Very helpful with booking and explanation of unit sizes. Friendly to deal with.
Only negative was the insurance cost was never mentioned during several conversations which could have been a deal breaker.
26 de setembro de 2024
Resposta da SCA Self Storage Ltd
Hi Jenny,
Thanks for finding the time to leave your positive review we really appreciate it. In regard to the insurance with you reserving online the insurance amount was selected by yourself as part of the process so we believed you were aware of this requirement. I have passed your comment on to the team for future reference.
Great storage facility
Good prices, a clean safe site and helpful pleasant staff.
26 de setembro de 2024
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very helpful indeed 100
25 de setembro de 2024
Resposta da SCA Self Storage Ltd
Thank you for the positive review Darren!
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Easy and efficient
Easy to book online, great communication/ ease of access out of hours.
15 de setembro de 2024
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Fantastic storage space.
Fantastic storage space.. location great, accessibility great, spotlessly clean, prices are very affordable and the management / staff are brilliant always there to help.
16 de setembro de 2024
Resposta da SCA Self Storage Ltd
Thank you for the positive review Amanda, Your feedback has been shared with the team and is greatly valued!
Really good communications and…
Really good communications and everything sorted on arrival, clean and tidy storage.
14 de setembro de 2024
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Good communication and detail,great…
Good communication and detail,great service.
14 de setembro de 2024
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very quick and easy!
Very quick and easy!! Excellent clean and dry storage units
9 de setembro de 2024
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very positive experience with SCA self…
Very positive experience with SCA self storage with very competitive prices & very clean and secure with 24 hour access.
Receptionist ( apologies did not get name) I had dealings with was friendly professional and informative happy to give me tour around the facilities answering all questions asked enabling me to be confident in my decision to use this company .
Prior to storage date I contacted SCA for a re run of accessing entry etc less than half an hour before reception closing I met with Kelly Neesham who was not phased by my late timing and only happy to accommodate my request. Kelly went above & beyond to ensure my storage day would go smoothly
I would highly recommend SCA storage with confidence
7 de setembro de 2024
Resposta da SCA Self Storage Ltd
Thank you for the positive review Sandra, Your feedback has been shared with the team and is greatly valued!
Fabulous team
Fabulous team, couldn’t be more helpful when things went a bit wrong. They really go the extra mile to help their customer's. I know my possessions will be safe secure and dry. Great unit and great security.
3 de setembro de 2024
Resposta da SCA Self Storage Ltd
Thank you for the positive review Polly, Your feedback has been shared with the team and is greatly valued!
Friendly professional staff
Friendly professional staff, clean well equipped storage
14 de agosto de 2024
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Always a great experience used before
Always a great experience used before , back using again very safe secure site lovely friendly staff on hand thru the week, or other staff are available via telephone.
Overall GREAT service
1 de setembro de 2024
Resposta da SCA Self Storage Ltd
Thank you for the positive review Charlotte, Your feedback has been shared with the team and is greatly valued!
Resposta da SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.