Banner for Scenic

Scenic Avaliações 

710
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

professiiolism of the organisation from admin and booking to the holiday itself. The excusions were all of a high quality. Every care and attention was given to making it a premiere experience. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptional service throughout, many very interesting daily tours so we were kept very busy and fully engaged with all that was available. All trips were explained in detail the previous evening so... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just returned from an 11 day trip on the Douro River in Portugal on Scenic Azure . This is a lovely river to cruise on , spectacular scenery, wonderful vineyards, interesting places to visi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We've done many river cruises and tried several cruise lines, but none have beaten Scenic in any aspect. Truly all inclusive, with excursions that go above and beyond what you may expect. Add... Ver mais


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

710 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(710)

286 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Would have no hesitation in recommending a Scenic River Cruise

Very well organised. Seamless travel experience from home to ship. Driver waiting at airport to take us to hotel. We had decided to have an extra night in Bordeaux which Scenic organised for us. Bus picked us and fellow travellers up from the hotel on time for the short journey to the ship. Ship docked in a very good location in Bordeaux which made it easy to walk into the town if you wanted to.
Staff on the ship were excellent. Always smiling and willing to do anything that you asked for. It was also good to see some of the staff that we had encountered on a Rhone cruise the previous year who remembered us.
Very good choice of tours with knowledgeable tour guides. Perhaps not long enough time in some places eg Arcachon which could have sustained more than a couple of hours .
Cabins small but adequate for purpose. Only negative was the position of the in room safe which was at floor level and necessitated getting down on the floor to operate it.

20 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent experience.

The staff looked happy and there was a good culture. The food was good and wines could be better.

The evening entertainment was so la la expected better singers and things to do.

The service was excellent.

26 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

NOT “Super - Luxury” (Duro + Lisbon extension)

I have just come back from Douro cruse with Lisbon extension. This is the first time I have been with Scenic and was expecting something really special as it advertises itself as “Super-Luxury” and has a price tag to go with it.
Well it was enjoyable but definitely not Super Luxury. The cabins are good and the excursions well organised. The food though was a bit of a disappointment particularly lunch (except the day they did a BBQ) the choice at lunch was limited and the “hot dish” was something like luke warm pesto pasta.
The Lisbon extension was a bit of a waste of time too as we live in UK, could have easily done the same ourselves on along weekend. The “Wellcome dinner” (the only meal included in this part of the trip) was moved to the third night and was nothing special when we had it. If their usually restaurant was not available they should have found somewhere else.
This was our first river cruise so do not have direct comparison to make but we have been with Star Clippers before and they were better, certainly the food.
Conclusion pleasant but not “Super Luxury” by any stretch of the imagination.

27 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All staff were brilliant

All staff were brilliant, from the Captain through to bar staff, cleaners and the rest. The cabins were serviced to the highest level. We had a great time and the the dining was truley first class

3 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

We regularly travel with Scenic.

We regularly travel with Scenic.
We've yet to have a bad experience that has not been overcome almost before you've realised there might be a problem.
Absolutely excellently organised.
Staff are always friendly and helpful.
We have no hesitation is thoroughly recommending them.

31 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

All personnel on the boat were socially…

All personnel on the boat were socially and professionally excellent. I did miss the notification for the farewell dinner at Bucharest Marriot, where was that posted??
The guy at the Bucharest departure airport could do better, I felt he could have done more than pointing toward the check-in and disappearing. Perhaps hung around for possible problems?

18 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Faultless

Faultless. Didn't have to think about anything. All arranged and went like clockwork.

5 de maio de 2026
Avaliado com 3 de um total de 5 estrelas

Great but could be amazing!

As Diamond members we have considerable experience of both ocean and river cruising with Scenic. We have experienced inconsistencies across, for instance, Eclipse and Eclipse II, making it difficult to know exactly what to expect. Mostly the product is excellent. We have another river cruise in July and an ocean cruise in September, with two further cruises booked for 2027 and 2028. We would, and do, recommend Scenic over other similar products.

1 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Super holiday

Everything was very well organised, food was super, staff were ALL fabulous and caring. The Cruise Director was super. Booked another one for next year.

6 de maio de 2026

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais