Reported an issue with our landlines and within a few hours had a call back from customer services support (Matt Kerslake ref 3180140). Super friendly over the phone and speedy resolution to issue. Th... Ver mais
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Veja o que dizem as avaliações
Have had a few issues needing conformation of either process or tweaks required to config and have been in touch with Matt Kerslake & other members of the team. Always very helpful in getting a reso... Ver mais
Matt Kerslake has been fantastic in every interaction over the years we have been with them. Replies almost instantly, and always sorts an issue out. Rarely is this level of support sustained for the... Ver mais
Our SCG telephone system had got in a bit of a mess due to personnel changes and it was also being upgraded. Ryan Porter was incredibly patient, helped everyone individually with their mobile Evanox... Ver mais
Detalhes da empresa
- Empresa de telecomunicação
- Provedor de serviços de internet
- Operadora de rede móvel
- Escola de Telecomunicações
- Empreiteira de Telecomunicações
Escrito pela empresa
Established in 1965, SCG Connected is a supplier of business-to-business communications products and services. Our objective is simple – to become the preferred technical solutions provider for SME businesses across the United Kingdom, backed up by market-leading customer service. Working to foster long-term relationships with our customers, we believe in a partnership approach to business; carefully assessing our customer’s needs before providing telecoms and data packages best suited to their requirements.
Informações de contato
Reino Unido
- scgconnected.co.uk
4,9
Excelente
4 mil avaliações
Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Matt Kerslake is always super helpful…
Matt Kerslake is always super helpful and responsive.
Really appreciate the service he provides and he communicates really well.
17 de abril de 2026
Avaliação não solicitada
Harry is very helpful
Harry is very helpful, knowledgeable and responds promptly! I always receive a great service from Southern Communications and am impressed with their customer service on each occasion.
17 de abril de 2026
Dylan C was great and very helpful
17 de abril de 2026
Happy with response time
Happy with response time. Issue resolved to our satisfaction
17 de abril de 2026
Incoming Call issue
Recently, we experienced an issue with incoming calls. The telephone support team ( Dylan) handled it quickly and efficiently, minimizing disruption.
17 de abril de 2026
Dylan was a great help and sorted out…
Dylan was a great help and sorted out my query very swiftly. Thank you!
17 de abril de 2026
really helpful and patient great customer service
really helpful and patient talking me through the set up of 3 phones and the follow up was spot on thank you all for your help much appreciated
17 de abril de 2026
We have renewed our contract with SCG…
We have renewed our contract with SCG and this was a simple process thanks to Chrisi and the team. They offered a choice of renewals to evidence best value and this was all actioned for us within 24 hours.
17 de abril de 2026
Avaliação não solicitada
quick response
17 de abril de 2026
Avaliação não solicitada
Rob smith Handset training - Tkt 3093885
Rob provided a great service!
13 de abril de 2026
Avaliação não solicitada
Fast, friendly service!
Called up with an issue and within 5 minutes it was fixed and we a follow-up email and call.
17 de abril de 2026
Matt helped me upgrade my phone to the…
Matt helped me upgrade my phone to the latest firmware. 3180534
16 de abril de 2026
Avaliação não solicitada
Prompt response as always
Quick response to original query and subsequent questions. Thanks.
16 de abril de 2026
Everyone did their best (and…
Everyone did their best (and succeeded)to get a new phone to me asap after my old one was terminally attacked by my dog!
13 de abril de 2026
Speedy, quick and friendly
Reported an issue with our landlines and within a few hours had a call back from customer services support (Matt Kerslake ref 3180140). Super friendly over the phone and speedy resolution to issue. Thank you!
16 de abril de 2026
Avaliação não solicitada
Our SCG telephone system had got in a…
Our SCG telephone system had got in a bit of a mess due to personnel changes and it was also being upgraded.
Ryan Porter was incredibly patient, helped everyone individually with their mobile Evanox upgrade and sorted out a number of gremlins. He also made himself available the following day to finish the upgrade with one person who wasn't in the office.
15 de abril de 2026
Avaliação não solicitada
Great support service
Matt Kerslake provides very good support and has answered all my queries satisfactorily.
15 de abril de 2026
Avaliação não solicitada
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