Schmoo Skincare Avaliações 

207
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautiful natural skincare. The Lavender Woods & Vanilla Cream Wash is so healing and soothing. ( I have psoriasis). I also love the honey and oatmeal skin polish and the Açai & Goji Berry mask..leave... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Bought a voucher online after receiving email regarding the xmas discount offer. I paid my money and then, nothing. Contacted my local saloon and they advised the voucher was to be sent via royal mail... Ver mais

Avaliado com 1 de um total de 5 estrelas

Booked for treatments and attended to find spa closed. After ringing number told they had cancelled by email yesterday but this was NOT received. And a phonecall should always be used in this sce... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Day Spa
  2. também em
  3. Fornecedor de Produtos de Beleza

Informação fornecida por fontes externas variadas

Founded over 15 years ago by Fiona Otley, Schmoo Skincare has become a trusted name in the natural skincare & spa industry. From humble beginnings in the kitchen of Spa Owner Fiona, Schmoo Skincare quickly grew into the brand it is today. Schmoo now have a partnership with the Hilton Hotel Group with Spa's across the UK, all providing their own skincare treatments using a range of Schmoo's natural products.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

207 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,1

Todas as avaliações

(207)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I love the products and super fast…

I love the products and super fast devlivery as usual.

10 de outubro de 2020
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Melanie

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is great to hear that you love the products and appreciate our service.

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

It was an amazing experience

It was an amazing experience. My mum and I thoroughly enjoyed our spa day.

18 de setembro de 2020
Avaliação não solicitada
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Resposta da Schmoo Skincare

Hi Monalisa

Thank you for taking the time to send a review of your experience at Schmoo by the sea.

It's great to hear that you and your mum enjoyed your spa day. We look forward to seeing you at Schmoo by the sea again soon!

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Been there for my birthday and it was…

Been there for my birthday and it was the best experience ever!! It was my first time at the spa and it was amazing!! Staff were very friendly and professional! Highly recommend

12 de setembro de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Vincenzo

Thank you for taking the time to send a review of your experience at Schmoo by the sea.

It's great to hear that you enjoyed your Treatments. We look forward to maybe seeing you at Schmoo by the sea again soon!

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

After having my voucher bought for…

After having my voucher bought for Mother’s Day last year I finally had my treatments yesterday.
Well worth the wait. The staff were very professional and polite. Things in place due to covid Worked very well. Had a Swedish back massage.facial and eye treatment.
All very good and relaxing.
Am looking to go back for the deluxe pedicure.
Thank you all

10 de setembro de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Tanya

Thank you for taking the time to send a review of your recent experience at Schmoo by the sea.

It's great to hear that you enjoyed your Treatments, and we also appreciate your positive feedback with regards to the Covid procedures we have put in place.

We look forward to seeing you at Schmoo by the sea again soon!

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Lovely massage from Jodie this morning …

Lovely massage from Jodie this morning And my nails done too.
Thank you.
I always enjoy relaxing in your salon.

8 de setembro de 2020
Avaliação não solicitada
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Resposta da Schmoo Skincare

Hi Beverly

Thank you for taking the time to send a review of your experience at Schmoo in the country.

It's great to hear that you enjoyed your Treatments. We look forward to seeing you at Schmoo in the country again soon!

Thank you again,

The Schmoo Team

Avaliado com 4 de um total de 5 estrelas

One of the best back massages lv had…

One of the best back massages lv had this was my first ever facial and much more than l thought it would be skin glowing still.
Very relaxing but for the conversation noise from next room .

3 de setembro de 2020
Avaliação não solicitada
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Resposta da Schmoo Skincare

Hi Val

Thank you for taking time to send a review of your experience at Schmoo in the country.

It's great to hear that you enjoyed your Back Massage and Facial. We are always looking to improve the customer experience and will pass on your comments to the Spa Manager with regards to the noise from the Treatment Room next to you - I hope this hasn't put you off visiting Schmoo in the future!

Thank you again,

The Schmoo Team

Avaliado com 4 de um total de 5 estrelas

Wrong product received, but quickly sorted

Wrong product received, but great communication from head office to resolve this... just awaiting delivery of correct product!

31 de julho de 2020
Avaliação não solicitada
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Resposta da Schmoo Skincare

Hi Lisa,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

We apologise for the error regarding the incorrect product. We will always look to rectify any issue as soon as possible, hopefully we have achieved this and hope you enjoy your products.

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent products, very prompt service.

3 de julho de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Margaret,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is lovely to hear that you love the products and appreciate our service.

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Love the products

Love the products. Despatch and delivery is getting faster with each order

1 de julho de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is wonderful to hear that you love the products and it is pleasing to hear that the delivery process is improving.

Thank you again,

The Schmoo Team

Avaliado com 4 de um total de 5 estrelas

Natural made products

I like the fact the products are made from natural ingredients the only downside it they are expensive

29 de junho de 2020
Avaliação não solicitada
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Resposta da Schmoo Skincare

Hi Justine,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

We are glad to hear you enjoy the natural elements of our products.

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Gorgeous products and excellent customer service.

2 de junho de 2020
Avaliação não solicitada
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Resposta da Schmoo Skincare

Hi Lucy,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is brilliant to hear you love our products.

Thank you again,

The Schmoo Team

Avaliado com 4 de um total de 5 estrelas

Excellent products and customer service

2 de junho de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Rachel,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is great to hear you appreciate our products.

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

I love this skincare as always leaves…

I love this skincare as always leaves my skin feeling fresh. Friendly staff and arrived quickly.

2 de junho de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Siobhan,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is lovely to hear you are feeling the benefits of our products.

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Lovely products

Lovely products, beautifully scented

22 de maio de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Malin,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is wonderful to hear you love the products and enjoy the smell just as much as we do!

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Absolutely in love with the products

Absolutely in love with the products, so gentle yet effective, a real treat !

20 de maio de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Liv,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is brilliant to hear that you love the products!

Thank you again,

The Schmoo Team

Avaliado com 4 de um total de 5 estrelas

Lovely product

Lovely product! Only improvement would be to include instructions in the pack.

20 de maio de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Wendy,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is great to hear you enjoy our product and thank you for your feedback regarding instructions on how to use our products, we will definitely take it on board.

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

As a 65 year old the need for a good…

As a 65 year old the need for a good moisturiser is essential and I have found the schmoo skincare range for older skin is fabulous. I have converted two of my friends to use schmoo.

19 de maio de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Andy,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

We are so glad to hear that you enjoy our moisturiser and we really appreciate the recommendation to your friends!

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

I tried this company after a neighbour…

I tried this company after a neighbour recommended it and I'm so glad I did. The moisturiser is the best I've tried and I've tried a few!! You only need a tiny amount and it smells divine. My skin is so much softer, the eye cream is just as good. I ordered from the vitamin rich range.

19 de maio de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Andrea,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It is amazing to hear you enjoy our Vitamin Rich range and appreciate the Schuper smells of our products. We are so glad you are feeling the benefits!

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Love these natural products

I recently switched to Schmoo after a search for natural skincare products made in the UK. I was attracted to Schmoo's focus on organic ingredients and their ethical stance on animal testing and the environment. I am enjoying working my way through the product range, currently loving the gorgeous scent of the Fig and Frangipani body scrub and the luxurious nourishment of the Vitamin Rich moisturiser, eye cream and face wash.

19 de maio de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hello ,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

It was a pleasure to read your wonderful comments and it is so pleasing that you are enjoying the Schmoo ranges so much. We cannot wait for your next order!

Thank you again,

The Schmoo Team

Avaliado com 5 de um total de 5 estrelas

Very fast deli every and the products…

Very fast deli every and the products are amazing. Already are seeing a difference to my skin. The delivery man was also very kind when dropping off the products

15 de maio de 2020
Avaliação não solicitada
logotipo da Schmoo Skincare

Resposta da Schmoo Skincare

Hi Oliver,

Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!

We are so glad to hear the products are already having a benefit, we look forward to your next order.

Thank you again,

The Schmoo Team

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