I had a great training session with Adam today. Adam took the time to answer all my questions. He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording st... Ver mais
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Veja o que dizem as avaliações
Luke the customer service officer always goes above and beyond with our requests for website edits. We have certainly pushed the limits of what the host site allows, however; this has never been a... Ver mais
Appreciation, big thanks to Adam Muir, he has done an amazing job to help up with our Schoolzine Heading. It has taken a few goes to get right, but really appreciate Adam's commitment to getting our... Ver mais
A empresa respondeu
I find it user friendly, great support and easy to build. Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the im... Ver mais
Detalhes da empresa
Escrito pela empresa
Schoolzine Bridges the Gap Between Schools and Parents with an array of online solutions. Showcase 'Good News' with digital newsletters, keep your community informed with Email and App notifications, orchestrate your Parent Teacher Meetings with our booking platform, or increase your school's digital presence with a responsive and engaging website.
Informações de contato
Suite 22, 4558, Maroochydore, Austrália
- 1300 795 503
- support@schoolzine.com
- schoolzine.com
4,8
Excelente
121 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
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Luke helped me so much and saved me so…
Luke helped me so much and saved me so much time. I couldn't have done it without him.
1 de março de 2024
Resposta da Schoolzine
It's fantastic to hear that Luke was able to provide you with such valuable assistance and save you time! We're thrilled to have been able to support you effectively. If you need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
New User
Having had no experience in setting up a school e-newsletter was somewhat daunting. Adam provided a 1-hour tutorial which was extremely informative and friendly.
This is backed up by the ability to seek further assistance via the information help section, telephone, chat line or a follow up training.
Excellent service - thanks Adam
29 de fevereiro de 2024
Resposta da Schoolzine
It's fantastic to hear about your positive experience, especially with something as daunting as setting up a school e-newsletter! We're pleased that Adam's training was informative and friendly. We're committed to providing ongoing support, whether through telephone, livechat, or follow-up training, so you feel empowered every step of the way. Thank you for your kind words and for choosing us! If you need any further assistance, don't hesitate to reach out.
One to one teams meeting with the…
One to one teams meeting with the person who had designed the website meant he understood what I needed to know. He was very professional and patient.
28 de fevereiro de 2024
Resposta da Schoolzine
It's wonderful to hear about your positive experience! We're glad that your our website designer helped clarify and address your needs. Empathy is a core value for us, and we're delighted that you experienced this during your session. If there's anything else you need or questions you have, feel free to reach out. We're here to help!
Luke is always on hand to help with any…
Luke is always on hand to help with any queries. Fast and informative as always!
26 de fevereiro de 2024
Resposta da Schoolzine
Thank you for your feedback! We're pleased to hear that Luke was helpful and fast in processing your requests. If you require any assistance, or have questions, please do get in touch, we'd love to help!
Prompt assistance
Email was a very prompt reply and they have been happy to meet the needs of our school.
21 de fevereiro de 2024
Resposta da Schoolzine
Thank you for your feedback! We are pleased to have been able to help meet the needs of the school. Should you require any further assistance, please do reach out.
The question was not answered
The question was not answered - eg I wanted two links deleted from the website this was not addressed
21 de fevereiro de 2024
Resposta da Schoolzine
Thank you for your honest feedback, Susan! We strive to provide exceptional support to our clients and it sounds like we definitely missed the mark here. We'll be in touch to ensure that any unanswered questions or actions are resolved ASAP.
What I required was done in a quick…
What I required was done in a quick manner.
No trouble to Sydney K.
20 de fevereiro de 2024
Resposta da Schoolzine
Thank you for your feedback, it's great to hear that Sydney was able to help out and was efficient. If you require any further assistance, please do get in touch!
Adam was very helpful
Adam was very helpful. Unfortunately, the system seems a little limited for what we require it for.
21 de fevereiro de 2024
Resposta da Schoolzine
Our product is designed primarily based on the feedback and needs of our clients, so a member of our team will be in touch to discuss what we can do to better serve your needs. Thank you for your review and noting of Adam's helpfulness!
Fast and effective
Sydney was very helpful and made the changes we required in a flash!
12 de fevereiro de 2024
Resposta da Schoolzine
Thank you for your Feedback, it's great to hear that Sydney was helpful and efficient! Should you need any further assistance, please don't hesitate to reach out, we'd be happy to help!
The person I spoke to was very…
The person I spoke to was very knowledgeable and was able to talk me through what I need to do.
20 de fevereiro de 2024
Resposta da Schoolzine
Thank you for your feedback! If you have any other questions, or need assistance, please do not hesitate to get in touch, we're here to help!
Resposta da Schoolzine
Thank you for your feedback! We're happy to hear that you received a prompt and helpful reply to your queries. If you have any further questions, or need assistance, please don't hesitate to get in touch!
Excellent support and responsive staff!
Excellent support and responsive staff!
Sydney was super helpful and helped me resolve my issues with the app in no time.
20 de fevereiro de 2024
Resposta da Schoolzine
Thank you for your Feedback, Jennifer! We're thrilled that you received excellent and prompt support from Sydney. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Customer service is always friendly…
Customer service is always friendly and helpful
16 de fevereiro de 2024
Resposta da Schoolzine
Thank you TSHS Team! It's wonderful to hear that you've had positive experiences with our customer service!
If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and value your continued support!
Easy to understand and lots of…
Easy to understand and lots of opportunity to ask questions
15 de fevereiro de 2024
Resposta da Schoolzine
Thank you Kim! We're glad to hear that you found our training easy to understand and that there were ample opportunities provided to ask questions.
If you ever have more questions or need further clarification, don't hesitate to reach out. We're here to help!
Thankyou Schoolzine!!!
Adam and the Team are amazing, such prompt service Thankyou Schoolzine!!!
13 de fevereiro de 2024
Resposta da Schoolzine
Excellent to hear! We're delighted that Adam and the team were able to provide you with such prompt service. Thank you for your appreciation and for choosing Schoolzine! If you need anything else or have further questions, feel free to reach out. We're here to assist you!
Highly recommend
Always helpful and responds quickly to emails. Very efficent with updating website requests. Highly recommend!
12 de fevereiro de 2024
Resposta da Schoolzine
Thank you so much for your recommendation! We're thrilled to hear that you've found our team always helpful and responsive. Providing efficient service is important to us, and we're glad to know we've met your expectations. We appreciate your support and look forward to assisting you again in the future!
I always receive excellent service when…
I always receive excellent service when I contact Schoolzine.
12 de fevereiro de 2024
Resposta da Schoolzine
We're delighted to hear that! Providing excellent service is our goal, and we're glad to know we've been meeting your expectations. If there's ever anything specific you need or any feedback you'd like to share, feel free to reach out. We appreciate your continued support of Schoolzine!
Fantastic Customer Service!
Fantastic Customer Service!
Quick response, very helpful :)
12 de fevereiro de 2024
Resposta da Schoolzine
Thank you so much for your kind words!
We're delighted to hear that you had a fantastic experience with our Customer Support team. If you ever need anything else or have further questions, please don't hesitate to reach out, we're always here to help!
Very quick to respond to any questions
Very quick to respond to any questions and very helpful.
9 de fevereiro de 2024
Resposta da Schoolzine
We're pleased to hear that you found our response time quick and our support team helpful! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!
Very prompt response to update requests
9 de fevereiro de 2024
Resposta da Schoolzine
Thank you for your feedback! Providing timely assistance is a top priority for us and we're glad to hear you experienced this from our Support Team. If you have any more updates or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
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