This is the only supplement my stubborn Pomeranian will actually eat. He has had a problem itching for many years, treated unsuccessfully by the vet. He’s been eating 2 of these chews per day for abou... Ver mais
A empresa respondeu
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This is the only supplement my stubborn Pomeranian will actually eat. He has had a problem itching for many years, treated unsuccessfully by the vet. He’s been eating 2 of these chews per day for abou... Ver mais
A empresa respondeu
Used Scooch for a long time now as my milo has trouble with his anal glands. As long as i keep giving them everyday he is fine and we haven't had to go to the vets for a while now to have them emptie... Ver mais
The product is fine and has the ingredients we wanted. We have a very fussy eater with tummy issues as well as his gland issues and it can be very tricky to get him to eat the scooch treats. We’re sti... Ver mais
Pixie has been on scooch tablets for a couple of months now and there has been a big improvement in her anal gland leakage. She used to require a vet visit every 3-4 weeks and had to be sedated each... Ver mais
A empresa respondeu
All-in-one subscription to eliminate hassle from your pet healthcare. From online assessment, health tracking and AI assistant to 24/7 vet support and vet-formulated treatments.
107 Cheapside, EC2V 6DN, London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 37% das avaliações negativas
Normalmente responde dentro de 1 mês
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We started our journey with Scooch probably 18 months ago as our dog was having her anal glands emptied every month, it took did take quite few months to show a change, but we persevered, in fact our dog's glands have not needed to be emptied since July 2023. Happy dog, happy wallet, happy owner!
The treats are too hard. Too big for my toy breed dog but I can’t even break them in half. I like the fact they’re natural & they seem to work so it’s a shame they don’t do a softer version like Nutripaw do. 3 stars because their customer services is good

Resposta da Scooch
Best thing for my lab his poos are perfect now thanks
Great product, super supplement for our doggo. Lovely clean and shiny hair, eyes, ears and no scuttle-butting and fishy smells!!!!
I advised your sales team I didn’t want any more of the scooch product as it upsets my dog stomach only to receive more in the post two days later and have been charged for them with no chance of a refund as per your terms and conditions, these things are expensive and a waste of money for us as they are unusable in our case.
The treats have not helped my dog at all! Really gutted to be honest.
Good customer service, helpful. Brought it for my one year old cockapoo but unfortunately he ate it for two days and after that refused to eat anymore of it kept turning his nose away.
Speedy service and a 1st class product. Having an older dog that was struggling and scooting all the time. I now have a happier dog and just one month in the scooting has almost stopped.
I haven’t seen any difference in the scratching and biting paws and this is the third packet we are on.
Our dog had problems with her anal glands and would have to take frequent visits to the vets. We started using Scooch and she hasn’t been back the vets since! They’re amazing! Thank you!
Don’t like to have to sign up to anything just to receive an order
There is no opt out choice on on cookies or subscriptions
And the subscription was £10 more expensive than the subscription order !

Resposta da Scooch
I ordered anal and itching treats for my dog they did take a while to be delivered but once I received them my dog likes them as she can be fussy at times and I have seen a difference so I am happy with them .
Easy to use website, have to sa disappointed with Schooch anti itch product which is very hard, it kept getting stuck on my digs teeth so had to supervise while eating treat to assist getting it off her teeth, used product for a week but no effect on her itching,

Resposta da Scooch
I ordered 3 items initially on a repeat but was charged postage, despite saying postage was free.
The supplements were cancelled due to cost but kept the poo bag subscription.
Despite saying subscription was "free delivery" I was charged £4.50 a second time.
Contacted customer service who told me it was to do with a minimum amount charge and because I removed the supplements I was below threshold.
When I've gone back and refuted this as I was charged the first order despite being over the min threshold they quoted and at no time when joining or amending was I told I would be charged delivery.
I was told I would get a refund which has never happened and been over a week since my last email.
I have now cancelled.
I had an issue with password and within minutes I got an email when I contacted customer service with the issue so disappointed that they have not responded to this current issue.
Poo bags itself were ok. Large. But no handles which was annoying as couldn't hang onto the pram and very difficult to even hold/walk carrying them. Especially when you are contending with kids & dogs at same time.
Order was delayed getting to us, which is unusual as we've never had a problem before. I emailed the company and they got back to me in timely manner, and the problem was sorted with a kind gesture of a discount on my next order.
I have a very small shih tzu I think they are very hard I cut them up as small as I could but she still wouldn't touch them I'm not saying there is anything wrong just letting you know itscquite expensive to throw away she has to go to vets every 4 weeks to have her glands emptied I had high hope for these
Excellent service from ordering to delivery 4 working days.
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