Great products at cheap prices, in these days of you get what you pay for, you pay cheap prices and you get sh*t. Let me tell you this company is the exception to that rule good quality mastics and ex... Ver mais
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web order 224255 As per my email to you -I placed my order without problems and it was delivered this morning on the 3rd delivery notification. It was well wrapped but when opened I was surprised to... Ver mais
This product does precisely what it says on the packaging. The instructions are easy to follow and the product is a joy to work with. Repairing my timber windows has been taken to a new level. Thank... Ver mais
A empresa respondeu
Prompt delivery. A lot more cost effective than the big DIY chains - even after the postage is added!
Detalhes da empresa
Sobre Sealants Online (From County Construction Chemicals Ltd.)
Escrito pela empresa
The E-Shop from
County Construction Chemicals
Ltd.
Established in the joint sealing business for over 50 years, we're proud to introduce Sealants Online - a selection of our finest coloured mastic joint sealants, adhesives, specialist build & repair, waterproofing materials, foams, fillers, fire protection, wood care & repair, stone care, block paving & patio sealers, primers, cleaners, safety equipment, mastic guns, tools and accessories.For all your mastic sealant supplies and more, we've got you!
Our company -
a brief history
Allow us to introduce ourselves, we are County Construction Chemicals Ltd. From humble beginnings, starting out as a mastic contractor in 1971, (known nationally as County Mastics) working in and around London in a specialist trade and then progressing into distribution 10 years later as CCC Ltd. it’s fair to say, now nearly 50 years on, as a company, we’ve evolved and carved a firm slot in the mastic joint sealant and waterproofing material distributor market.
We sell -
sealants online
Specialising in all types of mastic joint sealants, with a large stock holding, we’re proud to say that we officially have the largest range of silicone colours in the whole of the UK on sealants online!As well as our friendly and popular showroom counter in Chingford, North-East London and our online, E-Shop business www.sealantsonline.co.uk, we also have a fully-manned technical sales to become one of the UK’s largest suppliers of high quality building and waterproofing materials, specialising, of course in stocking a gigantic variety of sealants online.
Customer service -
the human way
With a heavy focus on the fastest delivery becoming the number 1 priority for many consumers, customer service has become a secondary consideration. Here at Sealants Online, we’re still somewhat reluctant to get carried away with the Amazon Prime type of service, (although we do deliver rapidly) prioritising instead in maintaining a connection with our customers directly, offering guidance, advice and assistance, whilst still providing an excellent service with detailed delivery information, something that other companies who sell the same or similar product ranges to us fall short on.
Internet interceptors -
no substance
Many of the ‘middle man’ companies that spring up online these days offer no direct contact details (a certain red flag for ordering materials online) and simply intercept business via paid ads on search engines, lacking any technical knowhow, promising fast deliveries, then send the goods direct from the manufacturer, often undercutting everyone else online, earning unfeasible, low margins with no longevity to their business model and ultimately affecting their overall service and performance. Longevity -
service & reputation
We’ve been distributing materials from our warehouse in Chingford, North-East London for over 40 years, using trusted, national courier services and/or local delivery services where possible within London and the surrounding counties. This length of service is not something that just happens, but rather is built up on a solid reputation and satisfaction from repeat custom. With this key factors being at the forefront of our business model, it's fair to say that Sealants Online are here to stay!Customer Service
Escrito pela empresa
- Real human beings ready to help
- With a heavy focus on the fastest delivery becoming the number 1 priority for many consumers, customer service has become a secondary consideration. Here at Sealants Online, we're somewhat reluctant to get carried away with this type of service, opting to maintain a connection with our customers directly, providing advice and assistance, whilst still providing a solid service with detailed delivery information, something that other companies who sell the same or similar product ranges to us fall short on. Most of these ‘middle man’ companies offer no direct contact details and simply intercept business online, lacking any technical knowhow and promising fast deliveries, then sending the goods direct from the manufacturer, often undercutting everyone else online, earning unfeasible, low margins with no longevity to their business model and ultimately affecting their overall service and performance. We’ve been distributing materials from our warehouse in Chingford, North-East London for nearly 50 years, using trusted, national courier services and/or local delivery services where possible within London and the surrounding counties.
Next day delivery as standard where possible
Fast delivery - 4 out 5 are next day
We do operate a round-the-clock picking, packing and shipping procedure from 6am-5pm each weekday. If your order is placed before 1pm Monday-Friday and we have full stock of everything on your order, then we'll do our utmost to get that order out that same day for next day delivery as standard (Friday deliveries will not be delivered over the weekend.
Informações de contato
Unit 4 Chingford Industrial Centre, E4 8DJ, London, Reino Unido
- 020 8524 1931
- info@sealantsonline.co.uk
- sealantsonline.co.uk
SEALANTS ONLINE plus much, much more!
4,8
Excelente
609 avaliações
Pede aos clientes que avaliem
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Respondeu a 85% das avaliações negativas
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Excellent customer service
Excellent customer service. Website is easy to navigate and ordering is easy. Great range of products. Any queries get answered very quickly
13 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our website, product range and customer service Sam. We appreciate it. See you again soon :-)
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our service and communication Julie. We appreciate it. See you again soon :-)
Very fast dispatch of goods
Very fast dispatch of goods
However the delivery is appalling goods still not received goods were delivered but I was not in and the goods were not left because they did not have instructions. I was then given a delivery time for Monday which kept moving forward until is was to late , the same thing happened on Tuesday and now I have a time set for today lets see if the goods arrive.
15 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your feedback of service Ron. We appreciate it. Apologies you had an issue with delivery. We endeavor to despatch same day as standard but are then sometimes orders are consequently delayed by courier services that are out of our control.
Selling goods that are not in stock […
Selling goods that are not in stock [ still waiting ] and using a computer to ask questions that a human will probably never ever read
15 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your feedback of service Thomas. We appreciate it. Apologies you had to wait the full 7 x days for delivery (as per the website time frame) We endeavor to deliver next day as standard but are sometimes delayed by stock coming in from manufacturers and/or courier services that are out of our control. As for the ChatBot, he's learning everyday and you can always email, whatsapp, direct message or telephone us at any time if you'd prefer.
Good price and fast delivery
15 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our pricing and fast delivery Jonathan. We appreciate it. See you again soon :-)
Very good company to deal with..Telephone communication was excellent
Telephone communication was excellent. Wasn't sure which product I needed but when I phoned the lady I spoke to was able to answer all my questions. Ordering on line was then easy. The only slight issue was with delivery. The parcel was due on the 16th and I had an email confirming this. When it hadn't arrived by 5pm I contacted the delivery firm who told me they had a problem and it would be coming the next day. They could have let me know so that I didn't wait in unnecessarily. It came the next day.
15 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our staff communications and website procedure Lesley. We appreciate it. Apologies the courier delayed your delivery. See you again soon :-)
Great selection of sealants, price and delivery were secound to none
they had what I was looking for, odred it and it was delivered the next day, great price for the box of sealent very fast delivery, great company to do business with, I would definitely use them again and recommend them.
7 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our website, product range, pricing and delivery Maureen. We appreciate it. See you again soon :-)
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our service Stuart. We appreciate it. See you again soon :-)
Efficient process
Efficient process - easy to order and delivered on time. Happy to recommend.
25 de julho de 2025
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our ordering procedure and delivery Chris. We appreciate it. See you again soon :-)
Quick delivery
7 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our delivery Steve. I hope our service and product range also met your expectations. We appreciate your business. See you again soon :-)
OK products but let down by poor delivery courier
poor delivery service by external courier - but good products as usual
1 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you for your feedback of our delivery service Marcus. Apologies you had a bad experience with your small order :-( We do our bit and occasionally the delivery will let us down but thankfully, this doesn't happen often.
Some of the sealants were damaged and…
Some of the sealants were damaged and Sealants Online replaced with overnight courier. Appreciate that and will use you again. thanks
1 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our customer service Mathew. We appreciate it. See you again soon :-)
Resin
Have never used you before and had a bit of trouble with your website. However a quick call with a very helpful member of staff helped me and I have received my order. Would definitely use you again.
27 de março de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our staff assistance Mike. We appreciate it. See you again soon :-)
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our website, product range and pricing Wes. We appreciate it. See you again soon :-)
Great choice and friendly staff
We generally purchase using the trade counter and always find the staff there really helpful and friendly. They have a fantastic range of mastics and always manage to get the colour we need to match our different flooring types.
31 de março de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our trade counter staff and product range Mark. We appreciate it. See you again soon :-)
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our overall service Simon. We appreciate it. See you again soon :-)
Great service ordered twice now both…
Great service ordered twice now both orders came with in 24 hours
30 de março de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our service and fats delivery Glen. We appreciate it. See you again soon :-)
Good priced products
Good priced products
Well packaged and wrapped for delivery
Will use again
1 de abril de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our pricing, packing and delivery Paul. We appreciate it. See you again soon :-)
Reordered more sealant that i have in…
Reordered more sealant that i have in the past great price good products and arrived very quickly very happy will order again thanks
24 de março de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our products, pricing and quick delivery Mr. Joyce. We appreciate it. See you again soon :-)
Excellent price and customer service
30 de março de 2026
Resposta da Sealants Online (From County Construction Chemicals Ltd.)
Thank you very much for your positive feedback of our pricing and customer service Douglas. We appreciate it. See you again soon :-)
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