Season Avaliações 

146
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I would give 10 stars if I could. Debra, the manager at the Crouch End shop, was absolutely outstanding. She was so kind, and went the extra mile to help me with an item; looking up my receipt on th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Was considering season knives for a while for work, I decided to try the Season 2 chefs knife and although it came beautifully boxed and presentation was lovely, when I went to use the knife it felt q... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was such fun learn to cook new food in a local kitchenware shop that i have bought in many times. Danielle and Debra were extremely welcoming and friendly. We met other local people and the food wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thanks Danielle & Debra Danielle a fantastic cookery class! The food was delicious, and the recipes easy to follow again at home. The shop is excellent, with lovely and knowledgeable staff and great... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Balcões

Escrito pela empresa

Good food is one of the things that makes life a joy. And creating it is more of a joy with the right tools. That's what Season sells - cookware built to last, chosen or designed by people who actually cook. No fake claims, no fad products, no cheap things that let you down twice: once when they break, and every day before that. We design our own ranges. Season S4 knives, forged to hold an edge and balanced for real kitchens. End grain chopping boards that protect your blade and last for decades. Tri-ply stainless steel pans that heat evenly and take a lifetime of use. Cast iron casseroles in colours you'll want on the table, not hidden in a cupboard. Alongside them, a full cookshop range: bakeware, tableware, coffee makers, and the brands we've tested and trust. Buy from us and you get what goes with it - how to use it properly, how to care for it, and honest advice from people who know what they're talking about. Our recipes and guides are written by cooks, not copywriters. Shop online with delivery across the UK, or visit us in one of our four London stores: Balham, Crouch End, Islington and West Hampstead. Our cooking school runs classes from the stores, helping home cooks build real confidence, step by step. Seen something for less elsewhere? Tell us. We'll see if we can match it. Cook like it matters.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

146 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(146)

17 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent shop

Excellent shop. They sell a wide variety of kitchenware. Their customer service is amazing and they really go the extra mile to accommodate their customers. Will definitely be purchasing more from them in the future.

20 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic!

We ordered a Robert Welch cutlery set from Season as a replacement wedding gift, after waiting 12 weeks from another supplier (a well known wedding gift list site). The item was on pre-order but we ordered on Tuesday and it was delivered on Saturday. Could not have been more impressed! Highly recommend this site.

5 de dezembro de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for taking the time to leave a review Chloe! Bon appetit!

Avaliado com 2 de um total de 5 estrelas

Good products, terrible service

I ordered a large order however the Le Creuset casourel dish never arrived even though I kept pestering them for an arrival day, weeks and weeks went past. Literally the SEASONS changed and still no casourel dish. They didn't even bother sending me updates unless I asked.

They also sent me two salt shakers instead of a salt and pepper shaker which shows they lack an attention to detail you should assume a company that specialises in "high quality kitchen ware" should have.

You're better of shopping somewhere else unless your hobby is nagging someone about your order for months.

30 de novembro de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Hi Will. So sorry our service was so bad on this occasion. The delay thing I can understand (although we should have kept you better informed), the shaker thing was simply our error and we’re keen to make it up to you if that’s at all possible. I hope these things have been resolved, but if not I’ll ensure they are - please email me personally on jason@seasoncookshop.co.uk Many thanks tor shopping with us - I intend to salvage this and keep it that way, as your custom is appreciated. Best, Jason - MD - Season

Avaliado com 5 de um total de 5 estrelas

Kathy

First class service from Season Cookshop in Balham. Really lovely company to deal with. The cutlery I ordered arrived before time. Excellent and would recommend this company and certainly use them again. Well done Season!!

17 de novembro de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks for taking the time to leave a review Kathy! Bon appetit!

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Outstanding service! Thank you. V speedy, efficient delivery. Such helpful, friendly staff and quick response to e mails. It is also fantastic to be able to call to discuss queries and talk to someone immediately rather than be stuck in a ‘queue’ as is the case with most companies these days! Have no hesitation in highly recommending seasons cookshop 👍

18 de setembro de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for taking the time to leave a positive review Jenny! Happy cooking!

Avaliado com 5 de um total de 5 estrelas

Great service from this company offering great prices.

I ordered a set of Le Creuset pans on Friday at 15.46.
They were delivered today, Monday at 11.45. Fantastic service. I was kept informed of delivery time slot.
I’m delighted with my purchase, which was considerably cheaper than other online websites.
Would definitely recommend this company

23 de agosto de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for the positive review Ann. Happy cooking!

Avaliado com 5 de um total de 5 estrelas

Excellent service, fantastic company

Without doubt the best service I’ve ever experienced. Bought yesterday dispatched within 15 minutes and arrived at 11:20 next day (today). Super fast and efficient and a good price too.

20 de agosto de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for leaving such a positive review Matthew - much appreciated. Bon appetit!

Avaliado com 5 de um total de 5 estrelas

Very Good Overall.

A fast response to an initial question and first class service thereafter. Good product and good service.

19 de agosto de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks for taking the time to leave a review Keith - much appreciated.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, very professional.

14 de agosto de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks for taking the time to leave a review!

Avaliado com 4 de um total de 5 estrelas

Not satisfied but its material is good👍

My Experience With Season Made is Nothing Special.My phone cover does not fit on one side.The other three sides are fine, one side is not good.I ordered it with toy but it came with without toy....but its material is too good and I want to replace it with another same cover please or give me my money back. Its a huge request please.

19 de julho de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Hello, thank for taking the time to leave a review however we believe this may be for the incorrect retailer. We are Season - we specialise in cookware and we're here to help you equip your kitchen and dining room with exactly what you need and get more from dining at home. We don't sell phone covers or accessories and have no relation to Season Made.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

I have not brought anything from this company before but it won’t be the last time. If I could have given Season Cookshop 10 stars I would have. I had a problem with a dish drainer that I had bought from them a month prior. After email photographs and phone calls from the manager they rapidly sent out a complete replacement. Same issue with second one so they went and checked one in their warehouse. Got the relevant part from it that we needed, packed it really well and it arrived in perfect condition. Job done. Fantastic customer service which is sadly lacking nowadays

16 de maio de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for taking the time to leave such a lovely review Jane!

Avaliado com 5 de um total de 5 estrelas

I would highly recommend Season for excellence

A perfect experience with Season. They were very helpful and my purchases were delivered well packed and quickly. All in all a very easy and pleasant transaction.

9 de abril de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for taking the time to leave a review! Our teams of cooks and chefs do genuinely care about our customers, so it's always heartwarming when this is acknowledged. Happy cooking!

Avaliado com 5 de um total de 5 estrelas

Great service

I ordered a set of Le Creuset pots which were due to be released in April but was subsequently advised that there is a delay and they won't be available until later in the year - I was offered a refund or a discount on another item on their website - I chose the refund and it was almost instantly added to my account - impressive communication and service

4 de abril de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks for being so understanding about the current supply challenges Linda - incredibly nice of you to take the time and leave a review! Jason

Avaliado com 5 de um total de 5 estrelas

Brilliant Service

I recently contacted Season Cook Shop via email to ask some questions about their kitchen knives. The response was extremely quick and very helpful & so I placed an order via their website for a set of Wusthof kitchen knives. My order arrived very swiftly even though it was delivered in 2 parts due to a couple of items being out of stock & considering the current Covid circumstances. I will definitely buy further products from this company.

16 de março de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for taking the time Lisa. I'm sure you'll love the Wusthofs are much as we do. Look forward to hearing from you again. Happy cooking!

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, good variety of products, really quick delivery and responsive customer service. Will be using again.

16 de março de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks for taking the time Matt - look forward to hearing from you again!

Avaliado com 5 de um total de 5 estrelas

Excellent responsive customer service

Excellent responsive customer service. Fast shipping. High end products at good prices. Great resource and place to shop for kitchen needs. And I'm just learning how to cook (thanks Covid), so I guess I'm not 100% sure what I'm talking about when it comes to cooking. But I know quality merch when I see it and this is it. No need to flounce around buying this stuff anymore. A lot of needs fulfilled here.

12 de março de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for taking the time to write a review, and for your kind comments. We wish you all the best in what we're sure with be a lifetime of joyous culinary adventure!

Avaliado com 5 de um total de 5 estrelas

Fantastic service and quality products

I would not hesitate to use this company again. The order process is so professional and the products arrive swiftly and well packaged. Communication with the company is easy and they get back to you with no delay is you have any query whatsoever. Excellent. They sell some really quality products at a fair price too. Thank you so much.

4 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Issue with pan

I ordered a Green Pan small frying pan amongst other pans and within a month the covering started to come off this one. I reported it to Season Cookshop and it was dealt with very efficiently and I was kept informed at all times. Very pleased with the service.

4 de março de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good communication and helpful team

The first item I ordered was shipped but didn't arrive. I contacted the team who were very responsive and arranged for a replacement to be sent out. Many thanks!

3 de março de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks for the review Benoit! Royal Mail are experiencing challenges at the moment, but glad you found us very responsive - we look forward to you being united with your order! All the best, Jason

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

Would have no hesitation in recommending Season to anyone. We had to get in touch with them to ask a couple of questions about our order and they could not have been more helpful. Felt like a very personal service and the staff we dealt with were brilliant. Super quick response. The items we bought were great value too. We will definitely use Season again, no hesitation! Thank you so much :)

2 de março de 2021
Avaliação não solicitada
logotipo da Season

Resposta da Season

Thanks so much for taking the time to leave a review Jennifer - it means a lot! All our store staff are chefs and cooks, we love what we do and genuinely care about our customers - it's so nice when that's recognised. Happy cooking!

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