Good quality items at a reasonable…
Good quality items at a reasonable price but the service is excellent, very friendly, helpful and pleasant.
25 de junho de 2026
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Detalhes da empresa
Escrito pela empresa
A Family Business You Can Trust At Second-Hand-Jewellery, we're a family-run business with generations of experience in the jewellery trade. We understand that trust and value are everything when buying gold jewellery online. That's why every piece we offer—whether it's a timeless vintage design or a modern classic—is carefully selected, fully refurbished, and independently verified for authenticity and quality. We believe in giving our customers the best value without compromise. Our jewellery is fully compliant with UK hallmarking standards, providing you with complete peace of mind when you shop with us. Choosing pre-owned jewellery isn't just smart—it's sustainable. You get the opportunity to own beautiful, genuine gold jewellery at a fraction of the price while also contributing to reducing waste and encouraging reuse. Whether you are searching for a unique item to resell, a meaningful gift, or something special to add to your collection, Second-Hand-Jewellery is your trusted destination for high-quality gold jewellery at unbeatable prices.
Informações de contato
4,3
Excelente
21 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you
Hi, I am a happy customer of SHJ. I have done first purchase then a second. Both were excellent second hand jewellery. I wanted old fashion (Turkish and Mediterranean) jewellery specifically. I found some and still looking. Delivery was secured and exactly on time. Many thanks. Mrs A Aburadwan
30 de junho de 2026
I have been a customer for some time…
I have been a customer for some time now they have always given me good service and what I have bought has been excellent value.
25 de junho de 2026
Resposta da Second Hand Jewellery
Thank you so much for your kind words and continued support. We’re really pleased to hear you’ve been happy with both our service and the value of your purchases.
Resposta da Second Hand Jewellery
Thank you for your lovely review. We’re so pleased you were happy with our service and fast delivery.
Quick despatch - great service
Quick despatch, nice bracelet but too small. Return process very easy and the female member of staff was polite and helpful when I called - great service
18 de maio de 2026
Resposta da Second Hand Jewellery
Thank you for your kind review. We’re sorry the bracelet was too small, but we’re so pleased the return process was easy and that you received helpful service from our team.
Smooth and worry free
13 de março de 2026
Resposta da Second Hand Jewellery
Thank you so much for your kind feedback. We’re really pleased your experience was smooth and worry free, that’s exactly what we want for our customers.
Terrible
Terrible.
If you want to return you have to email, then you get no reply to emails...
2 de março de 2026
Resposta da Second Hand Jewellery
We’re really sorry to hear this and apologise that you did not receive a response when trying to arrange your return. This is not the level of service we aim to provide.
First class…
Simple honest company with very efficient service, extremely good value for money.
Many thanks
23 de fevereiro de 2026
Resposta da Second Hand Jewellery
Thank you for your lovely feedback. We’re so pleased you were happy with the service and value, and we really appreciate your support.
Great experience.
Super happy to track down the exact ring I had been looking for at Second Hand Jewellery at a great affordable price. It arrived a few days later and im obsessed. Can't wait to make my next purchase. Thank you so much.
18 de novembro de 2025
Great company
Great company. Top quality jewellery for a good value.
Very reliable and helpful.
Quick, secure postage. Thank you very much.
24 de outubro de 2025
Great service
Great service
Evie reserved the item I wanted and was also happy to show me all the items I was looking for.
3 de setembro de 2025
Resposta da Second Hand Jewellery
Thank you for sharing your experience! We’re so pleased Evie was able to reserve your item and show you the pieces you were interested in. We’ll be sure to pass along your kind words to her. We look forward to helping you again soon.
Lovely rings at fab prices with quick…
Lovely rings at fab prices with quick delivery.
17 de julho de 2025
Resposta da Second Hand Jewellery
Thank you for your kind words! We’re so glad you’re happy with the rings, the prices, and the quick delivery. Your support means a lot to us, and we look forward to helping you again soon.
The ring I purchased is beautiful and…
The ring I purchased is beautiful and was a good price.
The customer service was excellent and would purchase from this company again
16 de julho de 2025
Resposta da Second Hand Jewellery
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your ring, the price, and our customer service. It means a lot to us, and we’d be thrilled to see you shop with us again.
Easy to order
Easy to order, item as described and good quality. Quick delivery. Would use again.
7 de julho de 2025
Resposta da Second Hand Jewellery
Thank you for your kind review! We’re so pleased everything arrived quickly and just as expected. It’s great to hear you’re happy with the quality, and we’d love to welcome you back again anytime.
Resposta da Second Hand Jewellery
Thank you so much for your kind words! We’re really glad to hear you’re happy with both the service and the price. It means a lot to us that you took the time to share your experience, and we hope to welcome you back again soon.
Item didn’t weigh what it should
Had brought a chain gold 1mm 24” box and it was Lovely and ON WAIGHT. I then ordered a cross pendant for my brother I have just opened it and weighed it and it was advertised as 1gram but actual weight is 0.85 I’m not happy at all I’m really really disappointed as I thought I had found somewhere to buy all my jewellery. If this could be resolved in anyway I would still be open to using them tho as the quality and delivery has been great
9 de junho de 2025
Resposta da Second Hand Jewellery
Hi Vinny,
Thank you for your message, and I’m really sorry to hear you’re disappointed with the weight of the cross pendant.
We do use calibrated scales that are certified specifically for weighing gold jewellery, but of course, mistakes can occasionally happen. We always want our listings to be as accurate as possible, and we appreciate you taking the time to let us know.
We’d really like to put this right for you. Would you prefer a partial refund based on the difference in weight, or would you like to return the item for a full refund instead? Just let us know what suits you best, and we’ll get it sorted as quickly as possible.
Thanks again for your kind words about the chain and the servicewe’d love the chance to keep you as a customer.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.