Second Nature Avaliações 7.883

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Appalling experience. I am skilled in computer work but despite several hours, and around 50 emails over 2-3 weeks to varous AI "helpers" I have been unable to log into the site after my first, initi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It has helped changed my relationship to food. No diet or calorie counting. A healthy way to eat that works for me. The support is 1st class. All questions and queries are answered by the great coa... Ver mais

Avaliado com 5 de um total de 5 estrelas

The NHS gave me the opportunity to participate in this excellent programme. Over the 9 months I lost 8 kilos, dropped a dress size and am no longer in the prediabetic category. Most importantly, there... Ver mais

Avaliado com 5 de um total de 5 estrelas

Plenty of helpful tips, apps to help with Recipes, exercise, weight plans and a personal coach to chat to about any problems or questions. Communities to chat to if you need help with anything or just... Ver mais

Detalhes da empresa

  1. Serviço de fitness e nutrição
  2. Nutricionista
  3. Serviço de emagrecimento
  4. Programa de bem-estar

Informação fornecida por fontes externas variadas

Create new healthy habits and lose weight with Second Nature.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
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3 estrelas
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1 estrela

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Avaliado com 1 de um total de 5 estrelas

Worst Weight Loss Program ever!!!!…

I have being trying to contact Second Nature who have partnered with vitality. I paid for one of the weight loss programs and had a call at which I expressed concerns about the app not working. I have emailed several times requesting a refund and nothing. Very poor service.

10 de setembro de 2025
Avaliação não solicitada
logotipo da Second Nature

Resposta de Second Nature

Hi Jan,

I’m really sorry to hear about your experience and the frustration this has caused. I can see that you contacted us and a colleague responded, but I completely understand how it must feel like your concerns haven’t been properly addressed. Please accept my apologies for the poor service you’ve received on behalf of the team. Please contact us again on: support@secondnature.io if you need any further assistance.

Avaliado com 5 de um total de 5 estrelas

Great for education and support

Great for education and support. Providing knowledge that will be useful for a lifetime. The app is so easy to use and the community support provides great encouragement. I definitely trust that they have your best interests at heart and know what they are doing.

10 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

I have found Second Nature to be…

I have found Second Nature to be transparent in their communication, fair and reliable. I particularly like the access to a nutritionist who provides 1:1 support tailored to me as an individual.

13 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Great support from my health coach

Great support from my health coach. I was worried about starting the program but my health coach has been brilliant answering and supporting at the way during my first month. I feel like I’m making real changes and forming new habits which will help me keep the weight off

7 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Having done a lot of research

Having done a lot of research, I decided to go with second nature the support is there on hand and teamed up with others in the group that are around the same stage as yourselves. It has been an inspiration with all the daily information regarding weight loss and nutritional benefits. Would highly recommend second nature.

6 de setembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Slightly deceptive

Disappointing filling in the questionnaire only to find that to see the results you have to pay. It’s like ordering a car without a test drive and slightly deceptive I would say.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Second Nature

Resposta de Second Nature

We're really sorry to hear you felt disappointed — that’s never our intention. The quiz is designed as a screening tool to help guide people towards the programme that best fits their needs. The full results and recommendations are included as part of the paid service, but we completely understand how that might feel unexpected.

If you’d like to chat through your options or have any questions, our team would be more than happy to help — just drop us a line at support@secondnature.io

Avaliado com 4 de um total de 5 estrelas

I am now on month 2 of my medication…

I am now on month 2 of my medication and seeing the results which I am happy with. I did lots of research and found that although Second Nature were not the cheapest option they were the safest option with continuous support from a health coach and regular checkins

2 de setembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

One size fits all approach to pre-diabetes that doesn't work for everyone

Whilst Second Nature's pre diabetes NHS endorsed programme may be great for someone who has a lot of weight to loose, eats unhealthily and never exercises - Its not so good for someone like me. Someone who only has a couple of kilos to loose to be in the healthy bmi, is pre-diabetic, but already eats a lot of home cooked healthy meals, and is active, exercising multiple times a week. The only why i have managed to loose any weight over the 9 month programme is by skipping meals and fasting, which is not part of Second Nature.

The course assumes that you are all at the same starting point, and so feel extremely condescending in some of the basic areas of cooking and exercise and then goes from that into extremely complicated science. I've also found i'm just extremely hungry when i follow their recipe and their food plan, the recipes that are suppose to feed 4 people feed 2, maybe 3 people at a push.

The health coaches sound like AI robots or very scripted and aren't really much help at all, and the groups don't engage with each other. I thought the course would involve video calls at some point but its all chat messages via the app.

All the talk about sleep, stress and mindset made me more stressed and worried. Overall the course has made me extremely anxious about eating carbs and i now feel like i can't eat without worrying i've picked the wrong thing. They don't mention any of the smart hacks you can use like eating your veg first or food pairing to reduce spikes.

The app is poorly designed and the food diaries don't have any smart functionality to assess your food. Zoe is much better for having an app that is actually useful.

The recipe book is fine - the food tastes good but often has a lot of ingredients in the recipes and i found it too time consuming to meal plan to the extent that they recommend. Would be good if they had more practical tips for eating on the go, eating out etc.

Glad i didn't have to pay for the course as i would have been disappointed if I had had to spend money on it.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Second Nature

Resposta de Second Nature

Hi Rachel,

Thank you for taking the time to share such detailed feedback. We’re really sorry to hear that your experience with the programme hasn’t met your expectations. We completely understand how frustrating it must feel when the support and resources don’t match your individual needs and circumstances.

Our NHS programme is designed to support a wide range of people at different stages of their health journey, but we appreciate that this can sometimes mean the content feels too broad or not as personalised as it could be. Your comments about the balance of content, the recipes, and the app functionality are really valuable, and we’ll make sure they’re shared with the wider team so we can continue improving the programme.

We’re also sorry to hear that your experience with the coaching and group support didn’t feel as engaging or helpful as you’d hoped. Creating a supportive and personal experience is very important to us, and your feedback highlights areas where we can do better.

Thank you again for your honesty — feedback like yours helps us improve the programme for future members. We wish you all the best with your health journey moving forward.

If you'd like to discuss any of this further please contact us on support@secondnature.io

Warm regards,
The Second Nature Team

Avaliado com 5 de um total de 5 estrelas

Diet journey

I am happily carrying on with my injections, I don't seem ro have many side effects and I can talk to Monet when I need to and she gets straight back to me. The weight is coming off very slowly but I'm OK with that. I'm feeling in control for once!!!

27 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

A helping hand

I have found second nature to be supportive, informative and responsive. If you want to be treated kindly as an individual then they do the job.

30 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Education and support is second to none

Having carried out lots of research, I opted to do my medicated weight loss program with Second Nature. Each day there is information to listen to or read (whichever is your preference) to educate you on food, eating right, being healthy … to retrain and learn how to make the right choices once a healthy weight is reached. The support of my coach Monet has been so useful, in motivating me to eat enough protein, to exercise, to query my past and present food choices. These support mechanisms, the medication itself, and the support of my group (sharing our experiences on the journey) are empowering me to know that this time my yo-yo dieting past is behind me and a healthier me is already emerging. Thank you Second Nature!

30 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy Second Nature customer

The support and communication I’ve had from the team at second nature has been excellent. This has really help me with my journey so far I’ve lost a stone in five weeks. I’ve a way to go but am positive with their support I will achieve my goals.
The app for recording your progress is also good and very simple to use.
I’m very pleased to have chosen 2nd Nature.

28 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thoughtful weight loss and lifestyle…

Thoughtful weight loss and lifestyle change

Been with Second nature 3 months doing the GLP1 assisted programme, it is genuinely changing life, I'm losing the weight I've been meaning to get around for losing for 20 years and have failed to do with a succession of diets. Mounjaro is really helpful but the daily articles and health coaching are incredibly helpful at getting you not just to eat less but do it in a way that I can see lasting for the longer term. Well worth it.

24 de agosto de 2025
Avaliação não solicitada

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