The assistant always helpful to check all my packages, and go extra mile to resolve it if any issues occur.... 2 thumbs up!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The assistant always helpful to check all my packages, and go extra mile to resolve it if any issues occur.... 2 thumbs up!
A empresa respondeu
It was a great experience. I faced a little issue with some loss items during the shipping transfer and a staff from Comgateway name Nicole, walked me through the whole process on claims. She was very... Ver mais
I have been using the services of Comgateway for 15 years. When they had some issues a few years ago, I tried another company as an option. However, when Comgateway addressed these issues, I gave them... Ver mais
A empresa respondeu
I have been their customer for more than 8 years. Kimberly and other customer services team members of comGateway have been very useful. It is not the first time I seek their assistances such as missi... Ver mais
Shop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
Portland, Estados Unidos
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service and relatively cheaper for Singapore residents who wish to shop from US
Great Service overall, 1 star short due to package ripped open.

Resposta da comGateway
Fast delivery and very reasonable pricing
The whole process is not simple but once you do it it becomes clear. and easy. The language and terms used are specific to the shipping goods so it takes a while to get familiar. The website UI is not the best. But once you select the item and agree to ship and pay, the goods arrived really fast well (re) packed and in good condition.

Resposta da comGateway
My purchases were received and forwarded in a timely manner with no delays. A very efficient and reliable service. Thanks!
This is my first time using their service. I am quite surprised on their efficiency in delivering my parcel especially their great customer service. Even when Malaysia is under Restriction Movement Order, they still help me in the best way they can.
Thumbs up to them and please do not hesitate to use their service.
One minor things that they may can consider to improve would be their address registration where there are limitation in the number of character that we can use. Other than that, all was great!

Resposta da comGateway
bought a monitor, paid $200 for shipping and insurance through comgateway, poor handling, monitor broken. They deny responsibility and instead blame on manufacturing defects. Im speechless! after a few more emails, they shift the blame to DHL and local Customs, they cant do anything. what is the point of paying insurance when they deny its their responsibilities. now I need an official letter from them so that I can take DHL and local Customs to court.... Comgateway will be my witness.... Crating? it cost another $200.... who would spend another $200? whoever comes up with that idea can get a new job. just buy from Amazon.. cheaper shipping

Resposta da comGateway
Excellent packing on use of Onebox. Hope you can keep this up!
Good experience with using as our Hub agent
Fast respond & fast update for any question
Always choosing & support, i have every week shipment, until now almost 5 years experience
Quick response in any matters regarding the shipment.
Efficient, fast and competitively priced - so much better than all the rest 😁
It is fast easy and saves money.. I have been using comgatway for 5 years with out a problem..It makes sense if you shop OS a lot I use one box option and shipping is fast .
Problems and queries get solved instantaneously.
It was a great experience. I faced a little issue with some loss items during the shipping transfer and a staff from Comgateway name Nicole, walked me through the whole process on claims. She was very patient and understanding. Comgateway is really and highly trustworthy in terms of customer care and handling of goods. I wish you guys continued success!
Great rates, quick shipping. Absolutely love the convenience and the options for shopping in the US.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.