Purchased the roundlock, which is cited as fitting 16mm chains but only has a 15mm throat, apparently the Pragmasis 16mm chain is only 15mm across the links. Discussed over email with the post sale... Ver mais
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Veja o que dizem as avaliações
Excellent company. Amazing products. See many YouTube videos from them and independent casters demonstrating how tough these chains and locks are. Not cheap, but worth it to secure your precious bike.... Ver mais
A empresa respondeu
If only more companies could be like this one! Superb customer service, quick answers to emails with detailed and helpful info. Ordered products were dispatched super quick and arrived by courier with... Ver mais
A empresa respondeu
Chain & Padlock Both packed well and dispatched swiftly being noted on progress. The use of DPD was great as can track. Delivery instructions were followed and item left in safe place. The whole... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos de segurança
- Loja de acessórios para bicicletas
- Fornecedor de cadeados
- Loja de acessórios para equipamentos de motocicletas
- Fornecedor de sistemas de segurança
Sobre SecurityForBikes - Pragmasis Limited
Escrito pela empresa
Pragmasis is a UK-based family-owned company that was established in 2003 after an attempted theft of our own motorcycles. That spurred us on to design and manufacture the highly-rated Torc ground anchor, the Protector range of security chains, the Shed Shackle, the Anti-Pinch Pin and more innovative and practical security products.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
Informações de contato
Units 6-7 Mercian Park, Tamworth, B77 4DP, Tamworth, Reino Unido
- 01827286267
- info@pragmasis.com
- securityforbikes.com
4,9
Excelente
616 avaliações
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impressed
first time that i have used Pragmasis and i have been really pleased. perhaps the only area for improvement would be to offer free postage at a lower total spend?
other than this, top job!
10 de junho de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Postage is a big cost and we do subsidise it already, to be honest.
Glad you are pleased overall and thanks for your support, Steve.
5 star customer service
Although to be fair for DPD there was no one in when they called and all neighbours were out also and even with some confusion with several personal factors conspiring...my fault for not being there.... David at Pragmas has his finger on the pulse of what's happening on the ground as usual.,..thankyou David... I've have received the parcel...thankyou...
13 de junho de 2024
Resposta da SecurityForBikes - Pragmasis Limited
I was keeping a wary eye on your delivery, too, so we are all glad it came through OK. Thanks for letting us know, Steve.
The chain and lock I got are of great…
The chain and lock I got are of great quality and they were delivered very quickly. I am going to keep being a customer for sure. They packaging showed that they actually care about the products being sent.
12 de junho de 2024
Resposta da SecurityForBikes - Pragmasis Limited
We really do care, yes indeed. Thank you very much for your support. Much appreciated, Steve.
Resposta da SecurityForBikes - Pragmasis Limited
Good stuff. Thank you very much, Steve.
Top quality products are top quality…
Top quality products are top quality seller! Prompt delivery! 100% recommend!
11 de junho de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Glad you approve. Thank you very much, Steve.
Resposta da SecurityForBikes - Pragmasis Limited
Thank you. Glad it all came through quickly.
Fantastic customer service and great…
Fantastic customer service and great products.
11 de junho de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Glad you like our stuff and how we provide it. Thank you, Steve.
Bought Protector 19mm Chain
Bought Protector 19mm Chain, RoundLock RL21 & RL21A Combo, chain looks massive and solid and I am hoping that it will deter anyone to steal my bike. Be vary when you buying from EU like me, had to pay additional €100 for VAT and duty.
29 de maio de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Yes, sorry, we can't do anything about post-Brexit VAT charges, I'm very sorry to say. Glad you like the products, even though the Customs side of it is a pain.
Resposta da SecurityForBikes - Pragmasis Limited
Great stuff. Thanks :-)
Great well designed quality motorcycle…
Great well designed quality motorcycle security products. Fast top quality delivery and personal service.
10 de junho de 2024
Resposta da SecurityForBikes - Pragmasis Limited
That's how we like it. Thanks very much, Steve.
Quality
If you're thinking of securing anything of value with a security chain then order one from here, I have 4 chains from them 2 x 13mm and 2 x 16mm and they are quality items but make sure to buy their roundlocks to secure them as they really are the best locks in my opinion, communication with them is great and delivery by DPD has always been on time.
12 de junho de 2024
Avaliação não solicitada
Resposta da SecurityForBikes - Pragmasis Limited
Thanks very much for your repeat business and kind words. All very much appreciated, Steve.
Resposta da SecurityForBikes - Pragmasis Limited
Hello Richard, thank you for submitting your rating and review of our product - the Torc Mega Ground Anchor and our customer service. We are delighted to read that you are so happy with the quality of both. Thanks again, Rosie
Brilliant product and service
From order to delivery was really quick. Plus the lock itself is excellent - really well made.
3 de junho de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello David and thank you very much for submitting your rating and review of our customer service and our product - the HS1 Lock. We are delighted that you are so happy with both and hope that the lock gives you increased peace of mind! Thanks again, Rosie
Second great experience
This is my second purchase from Pragmasis and I remain very impressed indeed by the outstanding quality of the products, the customer service, and the very fast delivery. I would not hesitate to recommend them.
3 de junho de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello David, thank you for sharing your rating and thoughts about Pragmasis customer service and products. We are very pleased that you continue to be so happy with the quality of our products - in this case, the Torc Maxi Ground Anchor, and with our customer service. As a family run business, quality is our fundamental ethos, and we thank you too for your recommendation! Happy Biking! Rosie
Great product of solid quality
Great product of solid quality, and easy to use as well. Good online Information and explanatory videos. Fast delivery.
28 de maio de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Peter, thank you for posting your rating and review of our customer service and of our Protector 13 mm Chain plus RoundLock. These are a particularly useful combination for when out and about and we hope you enjoy using them. We are glad you liked the videos - always popular with our customers - and found the on-line info of use. Thanks again, Rosie
Kept me informed regarding delivery &…
Kept me informed regarding delivery & the reason for a very slight delay.
20 de maio de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Robert, thank you for posting your rating and feedback about our customer service regarding your order of an HS1! At Pragmasis, we do all we can to make the customer experience as hassle-free as possible, and a big part of that is up-to-date communication! We are glad you were so happy with what we did! Thanks again, Rosie
Resposta da SecurityForBikes - Pragmasis Limited
Hello Sean, thank you for your rating and comment about our customer service/product. The Mega Ground Anchor is a very robust deterrent and we hope it significantly increases your peace of mind. We are delighted you found the customer service of a high quality too! Thanks again, Rosie
My chain and lock arrived very prompt
My chain and lock arrived very prompt, zero issues with either chain, lock or delivery time, quality product, very pleased, many thanks
20 de maio de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Nicholas, thank you for posting your rating and very positive comment about our customer service. We are delighted that you are so happy with both the delivery and the quality of the Protector 16mm Chain and the RoundLock. Thanks again, Rosie
Helpful advice and acommodating
20 de maio de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Phil, and thank you for your rating and feedback regarding our customer service. As a family run business, customer service is extremely important to us and we value your feedback! Thanks again, Rosie
Great customer service
Great customer service, beyond what was expected.
Order turned around overnight, arrived the following day.
Great quality product 👌
30 de maio de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Graham, thank you for submitting your rating and review of our products and customer service. We always try to go the extra mile when needed and I am pleased the delivery was so prompt. Always so important when awaiting security products!! We are pleased you are so happy with the quality of the RoundLock too. Thanks again, Rosie
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