Select & Protect Avaliações 

Extremely disappointed with On the Beach. I paid an extra £163 for private airport transfers, but the transfer never arrived, leaving us waiting over two hours before being put on a shuttle bus. To make matters worse, our return transfer was cancelled, forcing us to pay for a private taxi ourselves.

Before travelling, I specifically asked if all work at the hotel had been completed and was assured it had. This was completely untrue, with numerous ongoing issues throughout our stay.

After raising a formal complaint, On the Beach simply closed my case and offered a holiday voucher instead of refunding the money I lost for services they failed to provide. I don’t want a voucher—I want my money back. Customer service has been appalling, and I feel completely let down. I won’t be booking with On the Beach again.

Outstanding customer service and competitively priced.

I didn't need them thankfully but it was a small price for peace of mind

Simple easy to use system no pushy sales person straight forward for older people to use with limited technology skills

Great value. Did not need to utilise thankfully.

Great quality service and a price to match

Very easy to sort travel insurance for the year.

Easy to navigate site and a good price for a family of three

Found what I needed within a couple of minutes. Easy to read policy .

No problems, only away for 2 days

Cover offered was good and at an affordable price.

Cheap price and very easy to apply for travel insurance

Easy to do online

Great service

It was easy and straightforward to apply for cover
The price is excellent for the cover received
The process was seamless

Competitive pricing, clear coverage summary

Price was excellent, but like all insurances a necessary evil and you only get to know the insurance cover when you have to use it and I didn't have to.